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How Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group). These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 16%
About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    293
  • Very Good

    12
  • Average

    0
  • Poor

    4
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Steve

Matter Type:

Residential Conveyancing

Steve

May 26, 2023

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Sale & Purchase

I would like to thank Joyce Crystal & Gwen for the service they have provided in guiding my elderly father through the sale and purchase. Their intregrity & professionalism was outstanding and I would recommend them to anyone thinking of using them to help with the legal advice needed when dealing with property transactions.

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Harriet

Matter Type:

Probate

Harriet

March 13, 2023

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A wealth of knowledge, experience and support

Nicola Manning from Copley Clark was extremely helpful, giving sound advice and support during a difficult and often complicated time. Her wealth of experience and knowledge was a great support.
Her team were also very supportive, efficent and helpful.

I would highly recommend Copley Clark, especially in matters concerning Probate.

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Innocent

Matter Type:

Divorce

Innocent

October 26, 2022

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Karen West

Karen did an amazing job for over 3 years dealing with my divorce case. I felt very supported and did her very best to take me through a very difficult and challenging period.

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Mary Ann

Mary Ann

February 08, 2021

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Shared my data with an unknown party

Had an extremely disappointing experience with Copley Clark whilst dealing with litigation. Little progress made, charges quite high and my details sent in an email to an unknown third party. Went to a different firm where the matter was dealt with promptly and efficiently.

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Dan

Matter Type:

Residential Conveyancing

Dan

December 23, 2024

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A complicated process made easy

Robert made the process of selling my flat smooth and straightforward. He addressed all my queries promptly and successfully completed the sale within the timeframe I specified. Working with Robert was a pleasure, and I would highly recommend his services to anyone seeking his expertise.

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David

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Residential Conveyancing

David

December 18, 2024

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Collected on:

Great service

Great service and communication. Thank you

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Siobhan

Matter Type:

Residential Conveyancing

Siobhan

October 17, 2024

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Supurb

Mark Morten is an extremely helpful, professional, knowledgeable and approachable lawyer. Would highly recommend.

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texas

Matter Type:

Disputed Probate

texas

August 08, 2024

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Keep well away nothing but stress

This solicitors had made the situation 100% more stressful than it need to be at the start they tried to cancel an appointment 10 before it was about to start the lack of communication was shocking that's if you can actually getting contact with your solicitor as they don't return calls when they say they will and they are still after money even though i was told that all the money has been paid i would only if you love stress

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Market

Matter Type:

Residential Conveyancing

Market

March 31, 2024

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Collected on:

Purchase and Sale

I cannot recommend Alison Kinnersley highly enough. She was under pressure to complete in a very short time. Our purchase was particularly complex and Alison handled it with ease. She was professional and patient throughout even when stress levels rose due to time constraints. We would definitely use her services again without hesitation.

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Lisa

Matter Type:

Divorce

Lisa

January 21, 2024

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Strongly recommend Anne-Marie from this firm!

Been using this firm for about a year working with Anne-Marie as solicitor for my ongoing divorce case - been great experience thusfar, she was always on hand for questions, provided prompt clear responses, was understanding of my circumstances and always try to give the best direction and legal advice. Would definitely recommend!

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Reviews collected from

Babu

Matter Type:

Residential Conveyancing

Babu

November 03, 2024

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Babu

My wife and I are very happy with the service of Gwen Yanting Li and Patuni Gholam of Parfitt Cresswell Solicitors in Sutton, Surrey with the process of the conveyance of selling our property in Birmingham while we both are living in Wallington, Surrey. We thoroughly recommend them to anyone with a similar need and service. Thank you, Gwen and Patuni, and Well Done. Kind regards and best wishes, Kamala & Ram Pascaran

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Geof

Matter Type:

Residential Conveyancing

Geof

October 31, 2024

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Geof

Gwen provided an excellent service and helped us navigate a very messy conveyancing process. She was reliable and communicated well with us. Thank you Gwen.

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Teddy

Matter Type:

Residential Conveyancing

Teddy

October 18, 2024

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Teddy

The service is brilliant and Gwen Li is really a reliable and diligent person.

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Garry

Garry

October 03, 2024

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Garry

I received a very detailed and thorough service in respect of my conveyance. The staff were always very approachable and listened to my concerns and questions.

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Raghu

Matter Type:

Residential Conveyancing

Raghu

July 10, 2024

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Raghu

I recently had the pleasure of working with Gwen from Parfitt Cresswell Limited / Copley Clark Limited as a first-time home buyer, and I couldn't be more satisfied with the service I received. From our very first consultation, Gwen demonstrated exceptional professionalism, expertise, and a genuine commitment to my case.

Navigating the complexities of buying a home for the first time can be daunting, but Gwen made the entire process smooth and stress-free. She was always approachable and took the time to explain every step of the process in a way that was easy to understand. Her attention to detail and thoroughness in handling my case made me feel confident and reassured throughout.

Communication was seamless, and I was kept informed of any developments promptly. Gwen was always available to answer my questions and provided valuable advice that greatly benefited my situation.

The dedication and hard work put into my case were evident, and the positive outcome we achieved is a testament to Gwen's skill and determination. I am incredibly grateful for the support and representation I received.

I highly recommend Gwen and Parfitt Cresswell Limited / Copley Clark Limited to any first-time buyers or anyone in need of legal services. Her expertise, professionalism, and client-centered approach truly set her apart.

Thank you, Gwen, for your outstanding service!

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Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

accreditation
accreditation

About this branch

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.

Practice areas

We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Media and Sports
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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