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Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today. Read more...
Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
have 9 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group). These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Lan
Collected on:
This review is for a different branch.
Bea kept us informed throughout the whole process and managed to complete within our timeframe excellent service
Thank you
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Sam
Collected on:
This review is for a different branch.
Bea has represented me and my family for several years now and has always been excellent
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Probate
Elsje
Collected on:
This review is for a different branch.
I am extremely grateful to have had the best advice, expertise and support from Heidi Shearman. The dedication to deliver exceptional legal services truly stands out. I appreciate the time that was taken to explain the legal process to me with a friendly approach and attention to detail was impressive. I had many questions and concerns and was always patiently and repeatedly put at ease by explaining what I did not understand. Excellent and thank you.
Elsje Smit.
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Remortgaging
Kathryn
Collected on:
This review is for a different branch.
I was recommended to this conveyancer by a friend. I found her friendly, helpful and diligent.
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Maureen
Collected on:
This review is for a different branch.
Zoe was recommended to me by a friend. I found her most helpful easy to talk with and most understanding when I felt a little awkward. She made the whole process quick and easy. I would most certainly use her again and recommend her.
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Denise
Collected on:
This review is for a different branch.
Transferring my mother house to my sister then dealing with my sale and purchase of new home all ran ok after a few hiccups
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Divorce
Anonymous
Collected on:
This review is for a different branch.
Naturally nervous and apprehensive about doing this ,but was advised ,guided and helped to a very suitable conclusion for myself by Karen West all the way , totally professional and yet caring attitude all the time , I wouldn,t hesitate in recommending her service to others
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Anthony
Collected on:
This review is for a different branch.
Very efficient, helpful, and sorted any queries quickly.
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Purchase and Sale
Richard
Collected on:
This review is for a different branch.
Mark Morton did the conveyancing for our house purchase. He was always available, clearly explained the steps in th process, dealt with all matters quickly and communications were excellent.
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Shelley
Collected on:
This review is for a different branch.
My husband and I used your Company to make our Power of Attorney’s and Wills. This was fine and the Solicitor that dealt with it at the time was very professional and polite. Because of this experience I then used your Company to deal with my dad’s Probate in 2021.
Nicola Hibbert (who has since left the company) initially dealt with my dad’s Estate. She was very professional, efficient and was very respectful. Unfortunately when she left another Solicitor June Eastmond took over. She didn’t have a clue what she was doing and argued with me about a Family Dispute matter that I had going at the time of which she had no specific knowledge of or the complications involved. She was very unprofessional and I was very upset with her and complained to the Company at the time as I didn’t want any more dealings with her. I understand that she left the Company sometime after.
A lady called Alison Tompkins then took over my case. She was much more professional and respectful towards me but again she left the Company before the dispute matter was resolved.
I was then informed that Rhiannon Winter would be dealing with my dad’s Estate. She was patronising towards me over the phone and did not even address me by name on most of her emails. I found her whole attitude unprofessional and rude. She did not seem to know or understand what she was doing either. I told her on a number of occasions to act on my behalf as the Administrator of the Estate but she ignored my requests.
Overall my experience with your Company has not been a good one. I expected a better experience than the one I had so I won’t be recommending you going forward.
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Dave
Collected on:
Outstanding Service from a Top Professional
I have been delighted with every aspect of Gwen’s handling of the sale of my sister's flat. Her communication has been excellent and her response time to queries has been exceptional. My interests have been at the forefront of everything she has done. Thank you so much Gwen.
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Catherine
Collected on:
My son recommended Parfitt Cresswell and I am so relieved as I have received an excellent service and have been treated not just professionally in every way but with great kindness at a difficult time. I definitely recommend this firm.
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Thomas
Collected on:
I had the pleasure of working with Gwen Li and the team at Parfitt Cresswell for the purchase of my first property, and I couldn’t be more grateful for their support. What can often be a complicated and overwhelming process was made incredibly smooth and stress-free thanks to their professionalism and clear communication. Gwen & Patuni, in particular, were fantastic—knowledgeable, approachable, and always happy to explain things in a way that made sense. I felt well-informed and confident every step of the way. I highly recommend Gwen and the Parfitt Cresswell team to anyone looking for a reliable and professional legal service.
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Jamie
Collected on:
I was recommended Parfitt Cresswell through my parents who sold a property a few years ago.
I was undergoing a transfer of equity to an ex partner, Gwen and Patuni helped me along the way. Fantastic service from start to finish. I would definitely recommend and will certainly be using the firm if needed in future.
Thank you Gwen and thank you Patuni!
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Viki
Collected on:
Sharon was so incredibly helpful and was by my side the whole time. Nothing was too much trouble and no question too silly. I'm so grateful all the help and support - Thank you Sharon. Viki Alexander (previously Rice)
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Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.
We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements
