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How Gotelee Solicitors LLP Compares

Value for money

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Gotelee Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gotelee Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Gotelee Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Gotelee Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Gotelee Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    460
  • Very Good

    64
  • Average

    7
  • Poor

    6
  • Awful

    21

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Pauline Cabban

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Wills

Pauline Cabban

September 09, 2024

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New Will

Richard was friendly and made the process easy.

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Janice Coulburn

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Residential Conveyancing

Janice Coulburn

November 09, 2023

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Collected on:

Conveyancing

Professional, efficient, always kept me informed of the process. Would use again. No hesitation in urging others to use these solicitors for legal maters.

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Margaret

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Probate

Margaret

April 26, 2022

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Collected on:

Gotelee Probate Department

This is the second Probate case that Diane Yarrow-Smith has dealt with for our family recently. My experience was good in that Diane was approachable, advice was straightforward and easy to deal with. Thank you.

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Amy Bendall

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This review has been left by a verified client who used Gotelee Solicitors LLP.

Amy Bendall

October 25, 2024

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Professional and efficient

We went to Gotelee because they offered the Turnkey insurance. After previously experiencing only a so-so service for our conveyancing needs, I was really impressed at how Gotelees moved both our sale and purchase along at an impressive pace and very thoroughly. Thank you Suzannah and Halema.

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Anonymous

Anonymous

October 09, 2024

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Collected on:

Separation

At such a difficult time I was hugely grateful for the professional, kind and honest service provided by Gotelee Solicitors. I was supported through each stage of the separation process with all costs and options communicated clearly.

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M Rudduck

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Residential Conveyancing

M Rudduck

September 26, 2024

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Collected on:

Conveyancing Work

My experience was good overall, however, I would like to make the following comments:
- A couple of times I had to ring to get an update on progress. As someone who has not sold a house for many years, I would have appreciated regular updates, even if it was that there had been no progress.
- The person we dealt with appeared to have a default Out of Office message saying they were not in until Wednesday. At the start of the process, I forwarded emails I sent to another contact, which was frustrating. It would be better if there was a generic mailbox, rather than having to use personal ones during periods of absence. However, later in the process, emails were answered on days when I’d been advised the contact was not working. This was appreciated, however, if you are in the office, please turn off the Out of Office message.
- The professional fees were extremely reasonable.
- The contact person was very helpful and provided easily understood explanations.

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Borf

Matter Type:

Disputed Probate

Borf

September 15, 2024

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Collected on:

Stay away

My partner and I had a horrendous experience with Peter Crix which nearly led him to a nervous breakdown. Everything has taken much longer than it should have done and a sad snd painful time has been made so much worse by his bungling handling and couldn't care less attitude. The man should not be allowed to practice. For your sanity’s sake (not to mention your bank balance), avoid, avoid, avoid.

NOTE TO REVIEWSOLICITORS PLEASE USE THIS ONE

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Diane Grayston

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Wills

Diane Grayston

September 09, 2024

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Collected on:

Good Service

Have used them in the past. Always been pleased with service ad would recommend.

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John HIll

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Lasting power of attorney

John HIll

September 09, 2024

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Collected on:

LPA

It all went smoothly, happy with the result.

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Anonymous

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This review has been left by a verified client who used Gotelee Solicitors LLP.

Anonymous

September 09, 2024

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Professional Service

A friendly and professional service. We needed to obtain the letters of administration for my late father's estate. A daunting idea as he died 37 years ago. Gotelee Solicitors did it - in record time too. A weight off my mind. Thank you.

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Reviews collected from

Jill

Jill

October 22, 2024

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Jill

Usually have a very good service from Gotelee in Hadleigh. I can see they have merged into a larger group and hope this doesn’t impact the local service provided. I’m unable to actually reach the office , answerphone then just cuts off. Hope this isn’t a regular thing!

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jgarrett

jgarrett

October 19, 2024

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jgarrett

The building looks nice.
The solicitors who work there have been uniformly dreadful in the way they have "handled" my son's house purchase. Any professional company that thinks it's acceptable to fail to respond to emails for THREE weeks every time and to ignore phone calls and messages , needs to reflect on what they are charging for. My son has been lied to, communication with other parties has been lied about and deadlines constantly missed or moved. Gotelees have passed the case from person to person in the office - it appears that the FIFTH solicitor will be the one to finally bring the purchase to completion. After SIX AND A HALF MONTHS.
The recent takeover has been a catastrophe for a company that was once so well respected. The staff exodus which has ensued, has left the company in tatters and disarray with nobody giving a damn about the clients - who they expect will pay up without a murmer. AVOID !

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Mr

Mr

June 03, 2024

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Collected on:

A client

Have just used these solicitors to sell a house.
Got to say they are really good,communication was spot on as were the staff if you ever needed to see or talk to them,couldn’t fault them one bit….perfect dealings 👍

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D

D

May 25, 2024

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A client

We would highly recommend Jade at Gotelee Solicitors. Jade has kindly dealt with two sales of properties for us & has always been extremely approachable, professional & helpful, offering great advice at times when we've needed it. A Massive thanks to Jade for the brilliant service & for the completion of the sales.

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Taegan

Taegan

May 13, 2024

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Taegan

Carmen and Tracy helped us with our first mortgage and answered any questions we had quickly and efficiently, will use again.

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Gotelee Solicitors LLP are accredited by

accreditation
accreditation

About this branch

Description

Our reputation is one of reliability with a genuine focus on client care. Our commercial lawyers are well known and respected in the business community and our private client teams demonstrate their commitment to clients with a personal approach that takes account of specific needs when necessary. Gotelee is an award winning firm. In 2018 the firm was ‘highly commended’ in the Law Society Excellence Awards for innovation and commended as ‘One to watch’ in the Best Employer Awards in the region. The firm has aspiration for growth both in the depth and range of services it offers but also in innovative ways to provide legal services to clients in the future.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Wrongful arrest or false imprisonment
  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Welfare & Benefits
    • Mental Health
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
    • Licensing
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