Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Wills
Pauline Cabban
Collected on:
New Will
Richard was friendly and made the process easy.
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01728 727005
Gotelee Solicitors LLP is a full service law firm in Suffolk with 16 partners and a staff of approximately 100. We have a well established presence throughout the County acting for private individuals, families in business and organisations. We are competitive on price offering fixed fees across many areas of law. Our offices are based in Ipswich, Hadleigh, Felixstowe, Framlingham and Woodbridge. Gotelee is the largest purely Suffolk law firm and is proud of its heritage in the county. Our reputation is one of reliability with a genuine focus on client care. Read more...
Also known as - Gotelee Solicitors LLP
Gotelee Solicitors LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gotelee Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gotelee Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gotelee Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gotelee Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gotelee Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Wills
Pauline Cabban
Collected on:
Richard was friendly and made the process easy.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Residential Conveyancing
Janice Coulburn
Collected on:
Professional, efficient, always kept me informed of the process. Would use again. No hesitation in urging others to use these solicitors for legal maters.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Probate
Margaret
Collected on:
This is the second Probate case that Diane Yarrow-Smith has dealt with for our family recently. My experience was good in that Diane was approachable, advice was straightforward and easy to deal with. Thank you.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Amy Bendall
Collected on:
This review is for a different branch.
We went to Gotelee because they offered the Turnkey insurance. After previously experiencing only a so-so service for our conveyancing needs, I was really impressed at how Gotelees moved both our sale and purchase along at an impressive pace and very thoroughly. Thank you Suzannah and Halema.
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Anonymous
Collected on:
This review is for a different branch.
At such a difficult time I was hugely grateful for the professional, kind and honest service provided by Gotelee Solicitors. I was supported through each stage of the separation process with all costs and options communicated clearly.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Residential Conveyancing
M Rudduck
Collected on:
This review is for a different branch.
My experience was good overall, however, I would like to make the following comments:
- A couple of times I had to ring to get an update on progress. As someone who has not sold a house for many years, I would have appreciated regular updates, even if it was that there had been no progress.
- The person we dealt with appeared to have a default Out of Office message saying they were not in until Wednesday. At the start of the process, I forwarded emails I sent to another contact, which was frustrating. It would be better if there was a generic mailbox, rather than having to use personal ones during periods of absence. However, later in the process, emails were answered on days when I’d been advised the contact was not working. This was appreciated, however, if you are in the office, please turn off the Out of Office message.
- The professional fees were extremely reasonable.
- The contact person was very helpful and provided easily understood explanations.
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Matter Type:
Disputed Probate
Borf
Collected on:
This review is for a different branch.
My partner and I had a horrendous experience with Peter Crix which nearly led him to a nervous breakdown. Everything has taken much longer than it should have done and a sad snd painful time has been made so much worse by his bungling handling and couldn't care less attitude. The man should not be allowed to practice. For your sanity’s sake (not to mention your bank balance), avoid, avoid, avoid.
NOTE TO REVIEWSOLICITORS PLEASE USE THIS ONE
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Wills
Diane Grayston
Collected on:
This review is for a different branch.
Have used them in the past. Always been pleased with service ad would recommend.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Lasting power of attorney
John HIll
Collected on:
This review is for a different branch.
It all went smoothly, happy with the result.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Anonymous
Collected on:
This review is for a different branch.
A friendly and professional service. We needed to obtain the letters of administration for my late father's estate. A daunting idea as he died 37 years ago. Gotelee Solicitors did it - in record time too. A weight off my mind. Thank you.
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Jill
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Usually have a very good service from Gotelee in Hadleigh. I can see they have merged into a larger group and hope this doesn’t impact the local service provided. I’m unable to actually reach the office , answerphone then just cuts off. Hope this isn’t a regular thing!
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jgarrett
Collected on:
The building looks nice.
The solicitors who work there have been uniformly dreadful in the way they have "handled" my son's house purchase. Any professional company that thinks it's acceptable to fail to respond to emails for THREE weeks every time and to ignore phone calls and messages , needs to reflect on what they are charging for. My son has been lied to, communication with other parties has been lied about and deadlines constantly missed or moved. Gotelees have passed the case from person to person in the office - it appears that the FIFTH solicitor will be the one to finally bring the purchase to completion. After SIX AND A HALF MONTHS.
The recent takeover has been a catastrophe for a company that was once so well respected. The staff exodus which has ensued, has left the company in tatters and disarray with nobody giving a damn about the clients - who they expect will pay up without a murmer. AVOID !
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Mr
Collected on:
Have just used these solicitors to sell a house.
Got to say they are really good,communication was spot on as were the staff if you ever needed to see or talk to them,couldn’t fault them one bit….perfect dealings 👍
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D
Collected on:
We would highly recommend Jade at Gotelee Solicitors. Jade has kindly dealt with two sales of properties for us & has always been extremely approachable, professional & helpful, offering great advice at times when we've needed it. A Massive thanks to Jade for the brilliant service & for the completion of the sales.
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Taegan
Collected on:
Carmen and Tracy helped us with our first mortgage and answered any questions we had quickly and efficiently, will use again.
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Sue Collis
Collected on:
I cannot speak highly enough of the service received from Mr Stevan Stratton at Gotelee Solicitors/Ipswich. I was given efficient and comprehensive advice and updates throughout, for which I am extremely grateful.
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Sarah Corner
Collected on:
I work as an estate agent and i can truly say hand on heart, you will not find a more competent solicitor than Sam Alvin. She goes above and beyond and always ensures that we get to completion.
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Ros Jones
Collected on:
This is by far the go to firm for any issues you may have. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max.
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Hilary Durrell
Collected on:
Hilary Durrell recommends Gotelee Solicitors LLP.
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Shirley-Squirrel Mitchell
Collected on:
I can't match that Suzannah, but it will be 9 years for me in 2014.
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Our reputation is one of reliability with a genuine focus on client care. Our commercial lawyers are well known and respected in the business community and our private client teams demonstrate their commitment to clients with a personal approach that takes account of specific needs when necessary. Gotelee is an award winning firm. In 2018 the firm was ‘highly commended’ in the Law Society Excellence Awards for innovation and commended as ‘One to watch’ in the Best Employer Awards in the region. The firm has aspiration for growth both in the depth and range of services it offers but also in innovative ways to provide legal services to clients in the future.