Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Wills
Pauline Cabban
Collected on:
New Will
Richard was friendly and made the process easy.
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Gotelee Solicitors LLP
01728 727005
Gotelee Solicitors LLP is a full service law firm in Suffolk with 16 partners and a staff of approximately 100. We have a well established presence throughout the County acting for private individuals, families in business and organisations. We are competitive on price offering fixed fees across many areas of law. Our offices are based in Ipswich, Hadleigh, Felixstowe, Framlingham and Woodbridge. Gotelee is the largest purely Suffolk law firm and is proud of its heritage in the county. Our reputation is one of reliability with a genuine focus on client care. Read more...
Also known as - Gotelee Solicitors LLP
- Address
- IP13 9EZ
- 01728 727005
- www.gotelee.co.uk
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Other locations
Gotelee Solicitors LLP
have 4 other locations
Available lawyers at Gotelee Solicitors LLP
How Gotelee Solicitors LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gotelee Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gotelee Solicitors LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gotelee Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gotelee Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Gotelee Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Residential Conveyancing
Janice Coulburn
Collected on:
Conveyancing
Professional, efficient, always kept me informed of the process. Would use again. No hesitation in urging others to use these solicitors for legal maters.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Probate
Margaret
Collected on:
Gotelee Probate Department
This is the second Probate case that Diane Yarrow-Smith has dealt with for our family recently. My experience was good in that Diane was approachable, advice was straightforward and easy to deal with. Thank you.
A representative from Gotelee Solicitors LLP responded to this review on 30 June, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Anonymous
Collected on:
Legal advice for a house sale
This review is for a different branch.
Gotelee Solicitors acted on our behalf regarding the sale of two semi-detached properties. The process was efficient and communications were good throughout, with prompt responses to queries.
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Pn
Collected on:
Will
This review is for a different branch.
Do not write your wills or have anything to do with Gotelees. They have shipped all their wills and deeds to some Group in Derby and haven’t informed any of their clients! People are not happy. They are not the same company they were. I’m trying to get my will from them and haven’t heard anything in 2 months.
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Matter Type:
Commercial Contracts and Agreements
Helen
Collected on:
Disappointed and dismayed
This review is for a different branch.
Gotelee failed to follow their own complaints procedure
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Residential Conveyancing
Robert Fawkner
Collected on:
Sale of 79 Church Road, Gorleston
This review is for a different branch.
As always a great service from Sam. Always quick to respond and answer the phone. Always polite and always patient. Very thorough. You are lucky to gave her!
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Amy Bendall
Collected on:
Professional and efficient
This review is for a different branch.
We went to Gotelee because they offered the Turnkey insurance. After previously experiencing only a so-so service for our conveyancing needs, I was really impressed at how Gotelees moved both our sale and purchase along at an impressive pace and very thoroughly. Thank you Suzannah and Halema.
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Anonymous
Collected on:
Separation
This review is for a different branch.
At such a difficult time I was hugely grateful for the professional, kind and honest service provided by Gotelee Solicitors. I was supported through each stage of the separation process with all costs and options communicated clearly.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Residential Conveyancing
M Rudduck
Collected on:
Conveyancing Work
This review is for a different branch.
My experience was good overall, however, I would like to make the following comments:
- A couple of times I had to ring to get an update on progress. As someone who has not sold a house for many years, I would have appreciated regular updates, even if it was that there had been no progress.
- The person we dealt with appeared to have a default Out of Office message saying they were not in until Wednesday. At the start of the process, I forwarded emails I sent to another contact, which was frustrating. It would be better if there was a generic mailbox, rather than having to use personal ones during periods of absence. However, later in the process, emails were answered on days when I’d been advised the contact was not working. This was appreciated, however, if you are in the office, please turn off the Out of Office message.
- The professional fees were extremely reasonable.
- The contact person was very helpful and provided easily understood explanations.
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Reviews collected from
Jill
Collected on:
Jill
Usually have a very good service from Gotelee in Hadleigh. I can see they have merged into a larger group and hope this doesn’t impact the local service provided. I’m unable to actually reach the office , answerphone then just cuts off. Hope this isn’t a regular thing!
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jgarrett
Collected on:
jgarrett
The building looks nice.
The solicitors who work there have been uniformly dreadful in the way they have "handled" my son's house purchase. Any professional company that thinks it's acceptable to fail to respond to emails for THREE weeks every time and to ignore phone calls and messages , needs to reflect on what they are charging for. My son has been lied to, communication with other parties has been lied about and deadlines constantly missed or moved. Gotelees have passed the case from person to person in the office - it appears that the FIFTH solicitor will be the one to finally bring the purchase to completion. After SIX AND A HALF MONTHS.
The recent takeover has been a catastrophe for a company that was once so well respected. The staff exodus which has ensued, has left the company in tatters and disarray with nobody giving a damn about the clients - who they expect will pay up without a murmer. AVOID !
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Mr
Collected on:
A client
Have just used these solicitors to sell a house.
Got to say they are really good,communication was spot on as were the staff if you ever needed to see or talk to them,couldn’t fault them one bit….perfect dealings 👍
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D
Collected on:
A client
We would highly recommend Jade at Gotelee Solicitors. Jade has kindly dealt with two sales of properties for us & has always been extremely approachable, professional & helpful, offering great advice at times when we've needed it. A Massive thanks to Jade for the brilliant service & for the completion of the sales.
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Taegan
Collected on:
Taegan
Carmen and Tracy helped us with our first mortgage and answered any questions we had quickly and efficiently, will use again.
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Reviews collected from
Sue Collis
Collected on:
Sue Collis
I cannot speak highly enough of the service received from Mr Stevan Stratton at Gotelee Solicitors/Ipswich. I was given efficient and comprehensive advice and updates throughout, for which I am extremely grateful.
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Sarah Corner
Collected on:
Sarah Corner
I work as an estate agent and i can truly say hand on heart, you will not find a more competent solicitor than Sam Alvin. She goes above and beyond and always ensures that we get to completion.
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Ros Jones
Collected on:
Ros Jones
This is by far the go to firm for any issues you may have. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max.
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Hilary Durrell
Collected on:
Hilary Durrell
Hilary Durrell recommends Gotelee Solicitors LLP.
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Shirley-Squirrel Mitchell
Collected on:
Shirley-Squirrel Mitchell
I can't match that Suzannah, but it will be 9 years for me in 2014.
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Gotelee Solicitors LLP are accredited by
About this branch
Description
Our reputation is one of reliability with a genuine focus on client care. Our commercial lawyers are well known and respected in the business community and our private client teams demonstrate their commitment to clients with a personal approach that takes account of specific needs when necessary. Gotelee is an award winning firm. In 2018 the firm was ‘highly commended’ in the Law Society Excellence Awards for innovation and commended as ‘One to watch’ in the Best Employer Awards in the region. The firm has aspiration for growth both in the depth and range of services it offers but also in innovative ways to provide legal services to clients in the future.
Regulated by
Legal services
Personal areas of law
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Actions against the police
- Wrongful arrest or false imprisonment
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
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Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Domestic violence
- Drugs offences
- Fraud
- Harassment
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Sexual allegations including Rape and Sexual Assaults
- Theft
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Driving offences
- Appeal driving conviction
- Careless driving
- Convicted in absence
- Dangerous driving
- Dangerous vehicle conditions
- Death By Careless Driving
- Death by dangerous driving
- Discretionary disqualification
- Disqualification removal
- Drink driving
- Driving Whilst Unfit
- Driving Without Due Care
- Driving whilst disqualified
- Driving without a licence
- Driving without insurance
- Drug driving
- Drunk in charge
- Early return of driving licence
- Exceptional Hardship
- Failing to notify DVLA
- Failure to furnish identification
- Failure to provide a blood sample
- Failure to provide a specimen
- Goods vehicles - operators licence
- Goods vehicles - tachograph offences
- Mobile phone offences
- New Driver Provisions
- Notice of intended prosecution
- Recognition of disqualification
- Restoration of licence
- Road rage incidents
- Serious injury by dangerous driving
- Signs and signal offences
- Special Reasons
- Speeding offences
- Stopping and reporting
- Taxi offences
- Taxi offences - illegally plying for hire
- Taxi offences - licensing investigations
- Taxi offences - points and disqualification
- Totting Up Driving Ban
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Education
- Education
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Human rights
- Human rights
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Money & Tax
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
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Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
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Professional Negligence
- Accountants
- Architects
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Professional Negligence law
- Professional trustees
- Surveyors
- Tax consultants
- Valuers
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Welfare & Benefits
- Mental Health
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
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Banking
- Banking
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Employment - business
- Franchising
- Insurance
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
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Dispute Resolution
- Mediation
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Energy & Transport
- Maritime and Shipping
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IT & Intellectual Property
- Advertising and Marketing Compliance
- Anti-Counterfeiting and Anti-Piracy
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs
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Regulations
- Health and Safety
- Licensing