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Gotelee Solicitors LLP is a full service law firm in Suffolk with 16 partners and a staff of approximately 100. We have a well established presence throughout the County acting for private individuals, families in business and organisations. We are competitive on price offering fixed fees across many areas of law. Our offices are based in Ipswich, Hadleigh, Felixstowe, Framlingham and Woodbridge. Gotelee is the largest purely Suffolk law firm and is proud of its heritage in the county. Our reputation is one of reliability with a genuine focus on client care. Read more...
Also known as - Gotelee Solicitors LLP
Gotelee Solicitors LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gotelee Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gotelee Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gotelee Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gotelee Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gotelee Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Residential Conveyancing
Robert Fawkner
Collected on:
As always a great service from Sam. Always quick to respond and answer the phone. Always polite and always patient. Very thorough. You are lucky to gave her!
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Residential Conveyancing
M Rudduck
Collected on:
My experience was good overall, however, I would like to make the following comments:
- A couple of times I had to ring to get an update on progress. As someone who has not sold a house for many years, I would have appreciated regular updates, even if it was that there had been no progress.
- The person we dealt with appeared to have a default Out of Office message saying they were not in until Wednesday. At the start of the process, I forwarded emails I sent to another contact, which was frustrating. It would be better if there was a generic mailbox, rather than having to use personal ones during periods of absence. However, later in the process, emails were answered on days when I’d been advised the contact was not working. This was appreciated, however, if you are in the office, please turn off the Out of Office message.
- The professional fees were extremely reasonable.
- The contact person was very helpful and provided easily understood explanations.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Sarah
Collected on:
Previously used Gotelee for our first house purchase over 6 years ago and, after a good experience, decided to use them again for our next move. Glad we did - competitive prices for excellent service, everyone so helpful from both Ipswich and Felixstowe branches, and we decided to do our Wills at the same time which was made an effortless process for us too. Teresa was our solicitor who was faultless from start to finish - organised, proactive, efficient, we felt like we were in very safe hands. She worked part time hours but you wouldn’t have known. She seemed to be the main solicitor in the whole chain who pushed the exchange through. Matt helped us with our Wills and was very friendly and honest throughout. We will use Gotelee again.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Purchase and Sale
Rob Athroll
Collected on:
Selling my mother's home to pay for care fees was always going to be a sad and difficult task. Gotelees were very helpful and did nothing to add to the stress and pain we felt. Thank you.
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Stuart
Collected on:
Initial meeting was fine, but it's now over a year since our bereavement and the process is still not resolved. Lawyer needed constant chasing and despite that there was a worrying lack of communication. It took months between communicating instructions and anything appearing to actually happen. Needed to formally complain to a Partner in Gotolee to get a response and even then there was no apology or change in approach.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Wills
Mary Mayes
Collected on:
Made writing my will stress free.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Anonymous
Collected on:
We cannot recommend Fiona Mann of Gotelee Solicitors highly enough. So professional in every aspect but with a very kind and gentle manner, making it a very comfortable and easy process. We will definitely be using Gotelee again and Fiona Mann.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Residential Conveyancing
Sally Haynes
Collected on:
Carmen and her colleagues dealt with the sale of my property extremely efficiently and professionally. Easiest sale I have ever experienced.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Wills
Not given
Collected on:
Took longer than expected and had to chase on several occasions to get update on progress.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Wills
Anonymous
Collected on:
Gotelee was approachable, friendly and listened to our wishes. They gave sound advice but did not pressure us into a decision. We would be more than happy to recommend their services.
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Taegan
Collected on:
Carmen and Tracy helped us with our first mortgage and answered any questions we had quickly and efficiently, will use again.
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Emily
Collected on:
Took a long time to do what should have been fairly straight forward. communication is slow.
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Mike
Collected on:
Very good service
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Julian
Collected on:
Excellent Solicitors. Efficient with fixed fee. Cant fault. Recommended......
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Margie
Collected on:
No comment
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Sue Collis
Collected on:
I cannot speak highly enough of the service received from Mr Stevan Stratton at Gotelee Solicitors/Ipswich. I was given efficient and comprehensive advice and updates throughout, for which I am extremely grateful.
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Sarah Corner
Collected on:
I work as an estate agent and i can truly say hand on heart, you will not find a more competent solicitor than Sam Alvin. She goes above and beyond and always ensures that we get to completion.
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Ros Jones
Collected on:
This is by far the go to firm for any issues you may have. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max.
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Hilary Durrell
Collected on:
Hilary Durrell recommends Gotelee Solicitors LLP.
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Shirley-Squirrel Mitchell
Collected on:
I can't match that Suzannah, but it will be 9 years for me in 2014.
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Our reputation is one of reliability with a genuine focus on client care. Our commercial lawyers are well known and respected in the business community and our private client teams demonstrate their commitment to clients with a personal approach that takes account of specific needs when necessary. Gotelee is an award winning firm. In 2018 the firm was ‘highly commended’ in the Law Society Excellence Awards for innovation and commended as ‘One to watch’ in the Best Employer Awards in the region. The firm has aspiration for growth both in the depth and range of services it offers but also in innovative ways to provide legal services to clients in the future.
