Matter Type:
Commercial Contracts and Agreements
Helen
Collected on:
Disappointed and dismayed
Gotelee failed to follow their own complaints procedure
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Gotelee Solicitors LLP is a full service law firm in Suffolk with 14 partners and a staff of approximately 100. We have a well established presence throughout the County acting for private individuals, families in business and organisations. We are competitive on price offering fixed fees across many areas of law. Our offices are based in Ipswich, Felixstowe, Framlingham, Hadleigh and Woodbridge. Gotelee is the largest purely Suffolk law firm and is proud of its heritage in the county. Our reputation is one of reliability with a genuine focus on client care. Read more...
Also known as - Gotelee Solicitors LLP
Gotelee Solicitors LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gotelee Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gotelee Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gotelee Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gotelee Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gotelee Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Commercial Contracts and Agreements
Helen
Collected on:
Gotelee failed to follow their own complaints procedure
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Amy Bendall
Collected on:
We went to Gotelee because they offered the Turnkey insurance. After previously experiencing only a so-so service for our conveyancing needs, I was really impressed at how Gotelees moved both our sale and purchase along at an impressive pace and very thoroughly. Thank you Suzannah and Halema.
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Anonymous
Collected on:
At such a difficult time I was hugely grateful for the professional, kind and honest service provided by Gotelee Solicitors. I was supported through each stage of the separation process with all costs and options communicated clearly.
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Matter Type:
Disputed Probate
Borf
Collected on:
My partner and I had a horrendous experience with Peter Crix which nearly led him to a nervous breakdown. Everything has taken much longer than it should have done and a sad snd painful time has been made so much worse by his bungling handling and couldn't care less attitude. The man should not be allowed to practice. For your sanity’s sake (not to mention your bank balance), avoid, avoid, avoid.
NOTE TO REVIEWSOLICITORS PLEASE USE THIS ONE
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Wills
Diane Grayston
Collected on:
Have used them in the past. Always been pleased with service ad would recommend.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Lasting power of attorney
John HIll
Collected on:
It all went smoothly, happy with the result.
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This review has been left by a verified client who used Gotelee Solicitors LLP.
Anonymous
Collected on:
A friendly and professional service. We needed to obtain the letters of administration for my late father's estate. A daunting idea as he died 37 years ago. Gotelee Solicitors did it - in record time too. A weight off my mind. Thank you.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Lasting power of attorney
Eden Sampson
Collected on:
On first visit, we felt comfortable immediately. Your front office receptionist is friendly and efficient. Ms Laura Parker was very accommodating with our requests and highly professional.
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Verified review
This review has been left by a verified client who used Gotelee Solicitors LLP.
Matter Type:
Lasting power of attorney
Anonymous
Collected on:
An efficient, straightforward service. Procedure explained professionally. Very pleased with the service.
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Matter Type:
Probate
Craig
Collected on:
I have never dealt with such awful solicitors as Gotelee. Our legal matter, ,probate, took nearly 3 years to conclude, which should of only taken (roughly) 6 months. The service was so bad we had to ask the Legal Ombudsman to help and, after their investigations, Gotelee were fined. A senior partner, Peter Crix, was slow, rude and totally inadequate, and refused to meet us to discuss our concerns. The costs far exceeded what I had expected with little or no explanation as to why. Please walk away and use some other company.
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Mr
Collected on:
Have just used these solicitors to sell a house.
Got to say they are really good,communication was spot on as were the staff if you ever needed to see or talk to them,couldn’t fault them one bit….perfect dealings 👍
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D
Collected on:
We would highly recommend Jade at Gotelee Solicitors. Jade has kindly dealt with two sales of properties for us & has always been extremely approachable, professional & helpful, offering great advice at times when we've needed it. A Massive thanks to Jade for the brilliant service & for the completion of the sales.
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Douglas
Collected on:
Quick and excellent service
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Barbara
Collected on:
Friendly, supportive and very helpful. Many thanks.
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Paul
Collected on:
Used gotelee solicitors for our house sale and purchase, we had jade working on our behalf, she was fantastic, kept us updated all the way through the process, 5 star service.
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Sue Collis
Collected on:
I cannot speak highly enough of the service received from Mr Stevan Stratton at Gotelee Solicitors/Ipswich. I was given efficient and comprehensive advice and updates throughout, for which I am extremely grateful.
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Sarah Corner
Collected on:
I work as an estate agent and i can truly say hand on heart, you will not find a more competent solicitor than Sam Alvin. She goes above and beyond and always ensures that we get to completion.
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Ros Jones
Collected on:
This is by far the go to firm for any issues you may have. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max.
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Hilary Durrell
Collected on:
Hilary Durrell recommends Gotelee Solicitors LLP.
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Shirley-Squirrel Mitchell
Collected on:
I can't match that Suzannah, but it will be 9 years for me in 2014.
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Our reputation is one of reliability with a genuine focus on client care. Our commercial lawyers are well known and respected in the business community and our private client teams demonstrate their commitment to clients with a personal approach that takes account of specific needs when necessary. Gotelee is an award winning firm. In 2018 the firm was ‘highly commended’ in the Law Society Excellence Awards for innovation and commended as ‘One to watch’ in the Best Employer Awards in the region. The firm has aspiration for growth both in the depth and range of services it offers but also in innovative ways to provide legal services to clients in the future.