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How Buchanan & Co Solicitors Ltd Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Buchanan & Co Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Buchanan & Co Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Buchanan & Co Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Buchanan & Co Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Buchanan & Co Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Buchanan & Co Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Buchanan & Co Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    524
  • Very Good

    31
  • Average

    4
  • Poor

    1
  • Awful

    5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Paul

Matter Type:

Residential Conveyancing

Paul

July 19, 2024

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Collected on:

Exceptional Service

The whole process of purchasing this property could not have gone any smoother with Buchanan & Co
From the outset Sue Bliss and the whole Buchanan & Co team were impeccable with their assistance and guidance, of what can be a very stressful period.
Working in a service industry myself people are very quick to criticize, but very slow to compliment.
I have absolutely no criticism of Buchanan & Co what so ever and the benchmark they set for customer service is outstanding.
I would have no hesitation to wholeheartedly recommend Buchanan & Co for anyone looking to purchase a property using this excellent company.

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Katharine

Matter Type:

Residential Conveyancing

Katharine

December 07, 2023

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Collected on:

Property Transfer

I engaged Buchanan and Co to arrange the legal transfer of a property following Probate. From the initial contact the process was responsive, straightforward and professional. The team were entirely reassuring and transparent as well as offering a good value service. I subsequently recommended them to handle the conveyance of a family member. Will definitely use them again should the need arise.

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Tracy

Tracy

December 05, 2023

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Collected on:

POA

Salli was very helpful and explained the process to me.

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Anonymous

Matter Type:

Lasting power of attorney

Anonymous

June 09, 2023

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Collected on:

Power of Attorney

Adam went above and beyond to sort out an issue with the documentation. I cannot thank him enough for how he handled the situation.

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Peter

Matter Type:

Wills

Peter

January 18, 2023

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Collected on:

Excellent service

First class service provided in respect of our wills. This was something we'd put off for a decade but Alex expertly guided us through the process in an efficient and friendly way.

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Heather

Heather

January 09, 2023

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Collected on:

The personal touch

I Have had several dealings with this company.. always friendly and efficient. Get the job done but still manage to make you feel unrushed and listened too. From telephone conversations to receptionist staff to dealing with Alex , nothing is too much trouble …. This company makes dealing with those legal headaches feel not only easy but actually a pleasure and a positive experience. I wouldn’t go anywhere else now.

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Penny

Matter Type:

Wills

Penny

December 23, 2022

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Collected on:

Free will service

I am very grateful to Buchanan and Co for supporting me to get my will written during Free Wills month in October. I was given the same diligent attention that I believe would be the same for any customer. My needs were listened to and the will was written with care to meet these requirements.
Many thanks.

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Hayley

Matter Type:

Wills

Hayley

December 21, 2022

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Collected on:

Will

Always helpful, kind and thoughtful. Very attentive. Thanks Alex to you and your team. Merry Christmas and all best for new year from both Hayley and Brian

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Pamela and Laura

Matter Type:

Investment purchases and Buy to Let

Pamela and Laura

December 20, 2022

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Collected on:

A challenging conveyance

I cannot praise Tim and Salli enough for their patience and understanding in what proved to be quite a difficult house purchase.
The vendor threw in challenges right up to the day before completion, when he threatened to pull out. He constantly changed his mind and seemed to create obstacles.
With only a few days to go before Christmas and time running out on the mortgage offer, with Tim and Salli’s help completion happened just in time.

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Julie

Julie

December 19, 2022

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Collected on:

Will writing

From the initial phone call to receiving copies of our wills , the whole process was conducted in a professional, clear and concise,polite and friendly manner.

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Reviews collected from

Chris

Chris

February 16, 2024

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Chris

Approachable, friendly, expert advice.

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Mahesha

Matter Type:

Wills

Mahesha

May 27, 2023

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Collected on:

Mahesha

Friendly and supportive.

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Robert

Robert

May 12, 2022

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Robert

Very helpful was a very pleasant experience would definitely recommend to anyone thank you

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David

David

February 17, 2022

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Collected on:

David

So kind and friends recommend this solicitors to enyone Brilliant

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Rachel

Rachel

June 14, 2021

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Collected on:

Rachel

Great in supporting me to buy my first home. Because they're a small firm it was easy to get through to my solicitor and they replied to me promptly. They also gave me 10% NHS discount on my fees!

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Buchanan & Co Solicitors Ltd are accredited by

accreditation
accreditation

About this branch

Description

Our friendly and approachable team are here to help you deal with whatever legal issue you have and ensure that your matter proceeds as smoothly and efficiently as possible. Our strength is your support.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • No Win No Fee
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Credit Control
    • Debt Recovery
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