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How Buchanan & Co Solicitors Ltd Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Buchanan & Co Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Buchanan & Co Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 1%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Buchanan & Co Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Buchanan & Co Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Buchanan & Co Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Buchanan & Co Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Buchanan & Co Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    524
  • Very Good

    32
  • Average

    4
  • Poor

    1
  • Awful

    5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
PHILIP

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Disputed Probate

PHILIP

December 25, 2024

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Collected on:

Wills update

A straightforward and clearly explained process.

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STEVEN

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Probate

STEVEN

December 21, 2024

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Collected on:

Revised Wills

We met with Alex on 2 occasions
The first time was to discuss our requirements
and the 2nd to sign and collect our wills
Alex was very informative and explained all our options

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GEORGE

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

GEORGE

December 20, 2024

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Collected on:

MADE LIFE EASY RE WILL

Needed to make a new will as changes need . Told about Will Aid that helped towards the costs. This suited us as contribution to charities was already in previous will. Staff made us feel at ease and made sensible suggestions to the making of the will.
Cannot fault the service

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KERRY

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

KERRY

December 19, 2024

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Collected on:

Very happy

No complaints, great service, Zena was excellent.

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JEFF

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

JEFF

December 15, 2024

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Collected on:

Preparation of joint Will

We needed to review our wills and were not confident with our previous Solicitors.
We called Buchanan's at Staveley - what a refreshing change.
From the initial telephone call ,we were dealt with politely ,professionally and efficiently.
We saw Alex Gibbons who explained all options to us. After a couple of weeks we returned to discuss our decisions.
We were offered advice ,no pressures and we felt confident that we had chosen what was right for us.
From start to finish the service was brilliant ,no stress and an absolute pleasure to deal with Mr Gibbons.
We absolutely recommend Buchanan solicitors, who will, in the future, be our go to Solicitors.
Highly recommended..



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IAN

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

IAN

December 11, 2024

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Collected on:

Good, Professional Service

Alex gave us a very good, professional service and explained everything in an understandable way. The costs were also reasonable. Overall very pleased with these solicitors.

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Bryan

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Bryan

December 09, 2024

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My experience

Selling a house, my first time I’ve sold a property, wasn’t sure what this entailed from a legal prospective. Although lived a long distance away, communications was good, and when I was in area it was easy for me to call in for paperwork etc.

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CHRISTOPHER

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Probate

CHRISTOPHER

December 05, 2024

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Collected on:

Wills

All sorted for us thoroughly and efficiently

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BERYL

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

BERYL

November 28, 2024

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Collected on:

Update of Will

Extremely thoughtful and helpful and very pleasant to deal with

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VINCENT

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

VINCENT

November 26, 2024

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Collected on:

Revised will for Vinvent Mc Donagh

Would emphatically recommend your services, which we found friendly, helpful and keeping to the appointed time.

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Reviews collected from

Jan

Jan

November 29, 2024

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Jan

Poor and sloven service. I wouldn’t use solicitors

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anthony

anthony

November 08, 2024

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Collected on:

anthony

Very happy with there services

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June

June

October 29, 2024

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June

Buchan an & co are drawing up a Free Will which is available in October, very friendly staff, explained each step made the process very easy to understand, would definitely recommend.

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Dave

Dave

June 05, 2024

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Dave

A wonderful friendly and informal approach that immediately relaxes clients, from receptionist to solicitor. Utterly professional as to subject matter, and yet all done in an easy and understandable explanation mode that takes the tension out of legal matters.
Sadly, no tea and buttered scones offered.😊

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Mark

Matter Type:

Wills

Mark

May 16, 2024

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Mark

Fantastic service from start to finish - very professional but with a informal personal touch....highly recommend

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Buchanan & Co Solicitors Ltd are accredited by

accreditation
accreditation

About this branch

Description

Our friendly and approachable team are here to help you deal with whatever legal issue you have and ensure that your matter proceeds as smoothly and efficiently as possible. Our strength is your support.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • No Win No Fee
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Credit Control
    • Debt Recovery
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