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20250315150933
Anita
Friendly,professional and efficient,sorted out our issues and explained things clearly
A representative from Buchanan & Co Solicitors Ltd responded to this review on 08 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Customer experience
Very helpful and very friendly.
I felt comfortable from the moment I entered the buildimg
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 22 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
family trust
Bucannans were very helpfull and made it all very easy
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 08 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Will making.
Always a good experience with Alex, Julia, Zena and the team.
Recently made a pre nup and Will and couldn't be happier with the service as usual.
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 08 April, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
MADE LIFE EASY RE WILL
Needed to make a new will as changes need . Told about Will Aid that helped towards the costs. This suited us as contribution to charities was already in previous will. Staff made us feel at ease and made sensible suggestions to the making of the will.
Cannot fault the service
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 23 December, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Very happy
No complaints, great service, Zena was excellent.
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 20 December, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Wills
All sorted for us thoroughly and efficiently
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 09 December, 2024
Thank you for your feedback Christopher! We are glad to hear Zena provided a thorough and efficient service. We appreciate your support!
Was this review helpful? Yes
Update of Will
Extremely thoughtful and helpful and very pleasant to deal with
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 02 December, 2024
Thank you for your kind words, Beryl. We're glad you found Zena and our team thoughtful, helpful, and pleasant to work with. It was a pleasure assisting you.
Was this review helpful? Yes
Quick & easy
Got what I asked for in a friendly and professional manner.
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 27 November, 2024
Thank you for your kind words. We're glad Zena could meet your needs in a professional and friendly manner.
Was this review helpful? Yes
Wills including charity donation
My husband and I wanted to have wills prepared that included charity donations. We were guided through the process by a friendly and knowledgeable professional.
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 25 November, 2024
Thank you for your feedback Louise! We are glad Zena was able to guide you through the will preparation process with her friendly and knowledgeable approach. We appreciate your kind words!
Was this review helpful? Yes
Updated will
Our wills were in dire need of an update and we chose to make use of the 'free will' scheme to support charity. The booking process was simple. At appointment, Zena took time to explain the legal intricacies and implications of our choices. We both felt that she was professional and empathetic to our needs. At signing, Zena ran through our wills to ensure they met our needs and tweaked the provision where necessary. During our interactions she was friendly and put us at ease.
Lawyer named in this review: Zena Parker
A representative from Buchanan & Co Solicitors Ltd responded to this review on 22 November, 2024
Thank you for your kind review. We’re glad to hear that Zena took the time to explain everything clearly and ensure your wills met your needs. Your trust and feedback are greatly appreciated.
Was this review helpful? Yes