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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Martin-kaye LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Martin-kaye LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Martin-kaye LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Martin-kaye LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Martin-kaye LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Martin-kaye LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Martin-kaye LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
New home purchases and sales
Carol
Collected on:
From the first time we met Joanne, we knew that we were in safe hands. We hadn't moved in forty years and she guided us through each stage of the process, explaining everything clearly. Joanne was very professional, approachable and friendly. It was easy to get in touch with her and she always got back to us quickly if we had any questions.
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Matter Type:
New home purchases and sales
Stuart
Collected on:
Martin-kaye have always been my go to soilcitors. Excellent team and extreemly prompt service, even at times where things seemed impossible and stressful. I cant thank Janet or David enough for their continued help and support.
A representative from Martin-kaye LLP responded to this review on 16 December, 2024:
Hi Stuart, Thank you for your kind review, we are delighted to hear that you have received excellent service from Janet and David in our Shrewsbury office. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
Sue
Collected on:
Efficient and accessible solicitor who made the experience of a protracted house purchase far less stressful than it might have been. Thoroughly recommend Ms Thomas.
A representative from Martin-kaye LLP responded to this review on 16 December, 2024:
Hi Sue, Thank you for your kind review, we are delighted to hear that you have received great service from Joanne in our Shrewsbury office. We look forward to working with you in the future!
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Matter Type:
Purchase and Sale
steve
Collected on:
This is the second time we have dealt with Martin-Kaye solicitors and again everything went very smoothly with a great service and a big thank you to Chris (Lloyd) who dealt with us.
Steve & Jayne.
A representative from Martin-kaye LLP responded to this review on 07 October, 2024:
Hi Steve & Jayne, Thank you for your kind review, we are delighted to hear that you have received great service from Chris in our Shrewsbury office. We look forward to working with you in the future!
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Matter Type:
Residential Conveyancing
Sue
Collected on:
Efficient and approachable service, both online/telephone and f2f. We could pop in to the office with documents too. Recommended.
A representative from Martin-kaye LLP responded to this review on 07 October, 2024:
Hi Sue, Thank you for your kind review, we appreciate the positive feedback you have given us. We look forward to working with you in the future!
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Charles
Collected on:
A very efficient, professional and friendly service
A representative from Martin-kaye LLP responded to this review on 07 October, 2024:
Hi Charles, Thank you for your kind review, we appreciate the positive feedback you have given us and we look forward to working with you in the future!
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Matter Type:
Purchase and Sale
Alex
Collected on:
Efficient and fought our corner hard towards a difficult completion. Will use again next time we're buying/selling a house.
A representative from Martin-kaye LLP responded to this review on 25 September, 2024:
Hi Alex, Thank you for your kind review, we are delighted to hear that you have received exceptional service from our Property Team in our Shrewsbury Office. We look forward to working with you in the future!
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Matter Type:
Buying at auction
Yo
Collected on:
Janet Hawley and David Jones handled my buying a house at auction, the sale of 2 properties and the buying of one more in a relatively short space of time in complicated circumstances. Nothing was ever too much trouble. Everything was made very clear at all stages. They were contactable at all times (something we cant rely on these days). I will never be looking for a different solicitor and would recommended them to anyone.
A representative from Martin-kaye LLP responded to this review on 28 August, 2024:
Hi, Thank you for your kind review, we are delighted to hear that you have received exceptional service from Janet and Dave in our Shrewsbury Office. We look forward to working with you in the future!
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Matter Type:
New home purchases and sales
nigel
Collected on:
We received excellent service during our house sale and purchase from the whole team and especially Joanne Thomas. The service was highly professional and efficient and with a very friendly manner, nothing seemed to be too much trouble. We would not hesitate to recommend their services.
A representative from Martin-kaye LLP responded to this review on 07 August, 2024:
Hi Nigel, Thank you for your review. We appreciate the positive feedback you have given Joanne and our Property Team and we look forward to working with you in the future.
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Matter Type:
New home purchases and sales
Jase
Collected on:
Our mortgage advisor always used the same solicitors but was let down at the last minute, so she recommended Martin-Kaye, needless to say she will now be using Martin-Kaye. Jo Thomas was our solicitor for the house purchase, she was AMAZING, always happy to take my phone calls, even if it was a few times a day. She was helpful, knowledgeable, and friendly, gave brilliant advice, and had a great sense of humour, something that's important in a very stressful time.
I will be using Martin-Kaye for every house purchase from now on.
A representative from Martin-kaye LLP responded to this review on 31 July, 2024:
Hi Jase, Thank you for your review. We appreciate the positive feedback you have given Joanne and we look forward to working with you in the future.
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