0131 2254297
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on. Read more...
Also known as - Thompsons Scotland LLP
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Amanda
Collected on:
This review is for a different branch.
Natalie has been amazing from start to finish. Very informative throughout the process, explaining things to ensure I always understood the process. Met with other employees who were professional and so friendly, making me feel at ease. I felt valued at all times. Would recommend 100%.
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Verified review
This review has been left by a verified client who used Thompsons.
C.McManus
Collected on:
This review is for a different branch.
I was hurt at work and was put in touch with Mr Cranston through my Union .Robert and his amazing team helped me through the whole experience.Having never done anything like this before ,it was daunting. They kept me up to date and supported me through each stage with patience ,reassurance and a wealth of knowledge and experience They got me my compensation, building a case so strong ,we didn't need to go to court. I highly recommend Robert and his team who made the whole process less scary.
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Verified review
This review has been left by a verified client who used Thompsons.
Yvonne
Collected on:
This review is for a different branch.
Corinne was professional throughout calls and emails.
Emails were replied to quickly with good explanations (which were at times needed due to legal speak)
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Car Accident
Siobhan Kerr
Collected on:
This review is for a different branch.
We decided to use Thompsons Solicitors for our personal injury claim following a road traffic accident. The service was spot on from beginning to end, with excellent communication, timely responses & cleat advice that was easy to understand. It was evident Corinne was always acting in her clients best interests and she worked hard to ensure we got the compensation we rightfully deserved. We were delighted with our final offer and we would absolutely recommend both Thompsons and Corinne to others. We cannot thank her enough for all her help, support and advice during this experience.
A representative from Thompsons responded to this review on 15 October, 2024:
Thank you so much for your wonderful feedback! We're happy to hear that you had such a positive experience with Thompsons and Corinne. It's great to know that the communication, advice, and dedication you received helped make the process smooth from start to finish. Corinne always strives to act in her clients' best interests, and we're glad you felt supported every step of the way. Your recommendation means a lot to us, and we're so pleased that you were delighted with the final outcome. If you ever need assistance in the future, we’re here for you!
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Leonie laird
Collected on:
This review is for a different branch.
Ross was absolutely amazing! Got my case settle quick and easy 😊
A representative from Thompsons responded to this review on 15 October, 2024:
Thank you so much for your kind words! 😊 We're happy to hear that Ross was able to settle your case quickly and smoothly. Your feedback means a lot to us, and we're glad we could make the process easy for you. If you ever need assistance in the future, don't hesitate to contact us.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Car Accident
Anonymous
Collected on:
This review is for a different branch.
Helped to give us some compensation, we would never had been able to access on our own.
Very grateful for this assistance. Corrine Skelton and the rest of the team
A representative from Thompsons responded to this review on 15 October, 2024:
Thank you so much for your kind review. We’re delighted to hear that Corrine and the team were able to assist you in securing the compensation you deserved. It’s always our goal to make the process as smooth and stress-free as possible. If you ever need any further assistance, we’re here to help.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Road Traffic Accident
Ross Alexander
Collected on:
This review is for a different branch.
Jordan has been great and kept me informed all the way through and am happy with the outcome he has got me.
A representative from Thompsons responded to this review on 15 October, 2024:
Thank you for your feedback! We're delighted to hear that Jordan provided great support and kept you informed throughout the process. We're glad you're happy with the outcome, and if you ever need assistance again, don’t hesitate to contact us.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident At Work
Stephen Donnelly
Collected on:
This review is for a different branch.
I would like to thank Robert for everything he has done for me concerning my claim from Babcock after my accident. He has been stalwart in his pursuit of the maximum amount of money and was successful in doing so.
A representative from Thompsons responded to this review on 14 October, 2024:
Thank you so much for your kind words and feedback! We are delighted to hear that Robert's dedication and hard work made a positive difference in your claim against Babcock. Ensuring our clients receive the maximum compensation they deserve is always our priority, we're happy that you felt supported throughout the process. Should you ever need assistance again in the future, we’re here to help. Thanks again for choosing Thompsons.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Anonymous
Collected on:
This review is for a different branch.
I found Hannah Bennett a very helpful person that is passionate about her job and her clients she made everything so simple and easy and fought the corner like it was her own thanks again hannah !
A representative from Thompsons responded to this review on 10 October, 2024:
Thank you so much for your kind words! We’re delighted to hear that Hannah made the process simple and easy for you. We’ll make sure Hannah knows how much you appreciated her efforts. If you ever need assistance again, don’t hesitate to reach out.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Road Traffic Accident
Ciara Smith
Collected on:
This review is for a different branch.
Cameron was great at keeping in contact with me and making sure that I understood everything that was going on.
A representative from Thompsons responded to this review on 09 October, 2024:
Thank you for your lovely feedback, Ciara. We’re so glad to hear that Cameron kept you well-informed and made sure you understood everything throughout the process. Clear communication is key, and we’re happy Cameron provided that for you. If you ever need any further assistance, don’t hesitate to reach out. Wishing you all the best!
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SPATIUM
Collected on:
These scammers are calling me twice a day even though I did never had anything to do with this company!
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Chantelle
Collected on:
Would never use this solicitors again they’re terrible and couldn’t help at all and not willing to take our case further with the evidence we’ve got! do not use
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Константин
Collected on:
Honest and fair company. Helped me with a task that no one else wanted to take on.
A representative from Thompsons responded to this review on 27 August, 2024:
Thank you so much for your kind words! We're glad we could assist you with a challenging task when others wouldn’t. Our commitment to honesty and fairness is at the heart of everything we do, and it's wonderful to hear that it made a difference for you. If you ever need help in the future, please don't hesitate to reach out.
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Matter Type:
No Win No Fee
James
Collected on:
Been verry impressed with the service provided. Fast reliable and always happy to answer any questions that I had about the hole proses
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Matter Type:
Personal Injury Law
Linda
Collected on:
I couldn't have been more satisfied with the company. I was a but wary as I hadn't used Solicitors for the purpose before but Nathalue was brilliant. Explained everything in depth, contact was good and I wouldn't hesitate to use them
A representative from Thompsons responded to this review on 06 August, 2024:
Thank you so much for your kind review. We are thrilled to hear that you couldn’t have been more satisfied with the service you received. We understand that navigating legal matters for the first time can be daunting, so it’s wonderful to know that Nathalie was able to put your mind at ease and guide you through the process. We’re particularly pleased to hear that the communication was clear and consistent, as we strive to keep our clients well-informed at every step. Your willingness to recommend and use our services again in the future is the highest compliment we could receive. Thank you for choosing Thompsons Solicitors Scotland. Should you need any assistance in the future, please don't hesitate to reach out. We’re always here to help. Regards Thompsons Solicitors Scotland.
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If you live in the Scottish Borders and have suffered a personal injury as a result of someone else's negligence, or you have suffered injury as a result of an accident while in the Scottish Borders, contact Thompsons Solicitors today for information and advice regarding how you may be able to claim compensation for your pain, suffering, expenses and lost earnings. We can quickly ascertain the essential details of your case and help you determine whether it is in your interests to pursue a claim for accident compensation through the solicitors at our Borders offices. We can also help you explore your funding options; with our no win, no fee package guaranteeing you will not a pay a penny if your case is unsuccessful and our assurance that you will receive the maximum compensation possible, with no hidden costs or initial outlay, if your claim has a positive outcome.
Thompsons Solicitors is recognised as the leading personal injury firm in Scotland and is able to attract the very best in personal injury solicitor talent from across Scotland and the wider UK. Our areas of specialism include the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims
