0131 2254297
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on. Read more...
Also known as - Thompsons Scotland LLP
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thompsons.
Damian Berek
Collected on:
This review is for a different branch.
Suzanne was great along the whole journey which unfortunately was quite lengthy, however she always provided me with clear informations
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David
Collected on:
This review is for a different branch.
Initially I spoke to Robbie who told me a case like mine would typically take 3 to 4 munths that was in June 23 shortly after that he moved on I was then allocated Mathew who never answered my emails he too went then I got Emma who was good but she too just vanished and now Ive got Xiona I wrote to her and voiced my concerns over the lack of comunication and updates she did reply but its now been another three months since then and again no contact/updates I really have got the impression that nobody at Thomsons is even remotley interested in my case I cant belive its now been 19 months and I still havent spoke to a solicitor yet, I read all the reviews that said they were with me every step of the way , kept me informed all the way I can say for certain this is not how its gone for me Im now thinking why did I bother if they dont want the case I wish they would just say so
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This review has been left by a verified client who used Thompsons.
Millar C
Collected on:
This review is for a different branch.
From start to finish great service, kept informed on what was happening all the time by emails and even better follow up calls. I couldn't fault anything Robert & staff carried out for me.
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This review has been left by a verified client who used Thompsons.
Donald Riggs
Collected on:
This review is for a different branch.
Professional service , kept informed , happy with the outcome
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Peter
Collected on:
This review is for a different branch.
I found Robert to be excellent and very professional. He offered advice when required and kept me informed along the way.
A representative from Thompsons responded to this review on 07 January, 2025:
Thank you for taking the time to share your feedback. We’re so pleased to hear that you found Robert’s support excellent and professional. Keeping clients informed and offering clear advice are key priorities for us, and it’s wonderful to know that Robert met your expectations. Should you ever need assistance in the future, we’d be more than happy to help. Thank you once again for your kind words.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Anonymous
Collected on:
This review is for a different branch.
I am delighted with the outcome of my case. Robert took care of everything whilst ensuring I was kept up to date along the way. I would highly recommend Robert to anyone needing legal help. Thank you for your assistance during an incredibly stressful period of my life.
A representative from Thompsons responded to this review on 07 January, 2025:
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you’re happy with the outcome of your case and that Robert was able to provide you with the support and communication you needed during such a stressful time. Your recommendation means the world to us, and it’s wonderful to know we could help make a challenging period a little easier for you. Please don’t hesitate to reach out if you ever need assistance in the future. Wishing you all the very best.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Car Accident
Anonymous
Collected on:
This review is for a different branch.
Corinne supported me and my brother in a claim following a car crash we were in, she made the process very easy and explained everything very well. We ended up with a settlement that was very appreciated. Thanks so much for the help!
A representative from Thompsons responded to this review on 07 January, 2025:
Thank you for taking the time to share your experience. We’re so pleased to hear that Corinne was able to provide you and your brother with the support you needed during such a challenging time. Making the process easy to understand and ensuring you feel supported every step of the way is always our goal. We’re glad you were happy with the settlement outcome and truly appreciate your kind words. If there’s anything you need in the future, don’t hesitate to reach out. Wishing you both all the best.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Tina Stephens
Collected on:
This review is for a different branch.
The process, through UNISON’s support, though a lengthy one, was very thorough. Robert (& team) have been brilliant in keeping me up to date all the way through the process. I would highly recommend them.
A representative from Thompsons responded to this review on 07 January, 2025:
Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that you found the process thorough and that Robert and the team were able to keep you well-informed throughout. While we understand that personal injury claims can sometimes take time, our priority is always to ensure every case is handled with the utmost care and attention to detail. Should you need any assistance in the future, please don't hesitate to reach out. Wishing you all the best moving forward. Regards Thompsons Solicitors Scotland.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Peter Duff
Collected on:
This review is for a different branch.
Excellent service,kept well informed of how caze was proceeding
A representative from Thompsons responded to this review on 07 January, 2025:
Thank you so much for your feedback. Keeping you informed and prioritising your best interests is always our goal. We are here to help should you ever need us again. Best wishes from all of us at Thompsons.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Graham
Collected on:
This review is for a different branch.
Thompsons, and particularly Corinne, were fantastic during my case. She was knowledgeable and personable and kept me updated throughout the process and had my best interests at heart. I highly recommend.
A representative from Thompsons responded to this review on 17 December, 2024:
Thank you so much for your wonderful feedback. We're delighted to hear that Corinne's expertise, dedication, and care made such a positive impact during your case. Keeping you informed and prioritising your best interests is always our goal. We truly appreciate your recommendation and are here to help should you ever need us again. Best wishes from all of us at Thompsons.
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SPATIUM
Collected on:
These scammers are calling me twice a day even though I did never had anything to do with this company!
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Chantelle
Collected on:
Would never use this solicitors again they’re terrible and couldn’t help at all and not willing to take our case further with the evidence we’ve got! do not use
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Константин
Collected on:
Honest and fair company. Helped me with a task that no one else wanted to take on.
A representative from Thompsons responded to this review on 27 August, 2024:
Thank you so much for your kind words! We're glad we could assist you with a challenging task when others wouldn’t. Our commitment to honesty and fairness is at the heart of everything we do, and it's wonderful to hear that it made a difference for you. If you ever need help in the future, please don't hesitate to reach out.
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Matter Type:
No Win No Fee
James
Collected on:
Been verry impressed with the service provided. Fast reliable and always happy to answer any questions that I had about the hole proses
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Matter Type:
Personal Injury Law
Linda
Collected on:
I couldn't have been more satisfied with the company. I was a but wary as I hadn't used Solicitors for the purpose before but Nathalue was brilliant. Explained everything in depth, contact was good and I wouldn't hesitate to use them
A representative from Thompsons responded to this review on 06 August, 2024:
Thank you so much for your kind review. We are thrilled to hear that you couldn’t have been more satisfied with the service you received. We understand that navigating legal matters for the first time can be daunting, so it’s wonderful to know that Nathalie was able to put your mind at ease and guide you through the process. We’re particularly pleased to hear that the communication was clear and consistent, as we strive to keep our clients well-informed at every step. Your willingness to recommend and use our services again in the future is the highest compliment we could receive. Thank you for choosing Thompsons Solicitors Scotland. Should you need any assistance in the future, please don't hesitate to reach out. We’re always here to help. Regards Thompsons Solicitors Scotland.
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If you live in the Scottish Borders and have suffered a personal injury as a result of someone else's negligence, or you have suffered injury as a result of an accident while in the Scottish Borders, contact Thompsons Solicitors today for information and advice regarding how you may be able to claim compensation for your pain, suffering, expenses and lost earnings. We can quickly ascertain the essential details of your case and help you determine whether it is in your interests to pursue a claim for accident compensation through the solicitors at our Borders offices. We can also help you explore your funding options; with our no win, no fee package guaranteeing you will not a pay a penny if your case is unsuccessful and our assurance that you will receive the maximum compensation possible, with no hidden costs or initial outlay, if your claim has a positive outcome.
Thompsons Solicitors is recognised as the leading personal injury firm in Scotland and is able to attract the very best in personal injury solicitor talent from across Scotland and the wider UK. Our areas of specialism include the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims
