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How Thompsons Compares

Value for money

!

Limited data.

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    1863
  • Very Good

    107
  • Average

    19
  • Poor

    10
  • Awful

    51

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Thompsons.

Anonymous

December 20, 2024

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Collected on:

Claim following car accident

Corinne supported me and my brother in a claim following a car crash we were in, she made the process very easy and explained everything very well. We ended up with a settlement that was very appreciated. Thanks so much for the help!

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Tina Stephens

Verified review

This review has been left by a verified client who used Thompsons.

Tina Stephens

December 20, 2024

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Collected on:

Personal Injury Claim

The process, through UNISON’s support, though a lengthy one, was very thorough. Robert (& team) have been brilliant in keeping me up to date all the way through the process. I would highly recommend them.

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Peter Duff

Verified review

This review has been left by a verified client who used Thompsons.

Peter Duff

December 19, 2024

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Collected on:

Service

Excellent service,kept well informed of how caze was proceeding

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Graham

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Personal Injury Law

Graham

December 17, 2024

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Collected on:

Fantastic service

Thompsons, and particularly Corinne, were fantastic during my case. She was knowledgeable and personable and kept me updated throughout the process and had my best interests at heart. I highly recommend.

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Sandra Holland

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Personal Injury Law

Sandra Holland

December 11, 2024

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Collected on:

Compensation

I found the company very professional,
Honest and trustworthy

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Zita

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Road Traffic Accident

Zita

December 07, 2024

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Collected on:

Lawyers

Very adaptable people, always had my interest in mind and under everything I wanted despite the hard communication from my part as English isn’t my first language. Had many hurdles but they were by my side the whole way there.

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Georgina

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Road Traffic Accident

Georgina

December 05, 2024

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Collected on:

Hassle-free

Corinne made the process of making a claim very simple and hassle free. She was very professional and patient throughout. I would highly recommend both Thompsons and Corinne.

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Gary Todd

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Accident At Work

Gary Todd

December 05, 2024

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Collected on:

Accident at work

From the start to the end of my case Robert and the whole team were absolutely incredible, very professional, forthcoming and guided me through every aspect of the case. They kept me updated at all times which helped me feel at ease throughout.

Could not recommend them all enough.

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Robert Kerr

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Wills

Robert Kerr

December 04, 2024

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Collected on:

Late Father and Late Stepmother's Estate

Mr Hayden Bain exceeded my expectations and went the extra mile to help me deal with a very difficult and stressful time dealing with the tieing up of all the financial stuff, paperwork etc of my late father and late stepmother's estates. A true asset to Thompsons solicitors. Without all of his help I would have really struggled. Can't recommend him enough.

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Anonymous

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Cycling Accident

Anonymous

November 28, 2024

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Collected on:

Pleased I appointed Thompsons over the insurance proposed Solicitors

Excellent service and guidance by the team. Thorough due diligence conducted and industry leading expert witnesses engaged.

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Reviews collected from

SPATIUM

SPATIUM

October 15, 2024

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Collected on:

SPATIUM

These scammers are calling me twice a day even though I did never had anything to do with this company!

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Chantelle

Chantelle

September 27, 2024

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Collected on:

Chantelle

Would never use this solicitors again they’re terrible and couldn’t help at all and not willing to take our case further with the evidence we’ve got! do not use

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Константин

Константин

August 24, 2024

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Collected on:

Константин

Honest and fair company. Helped me with a task that no one else wanted to take on.

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James

Matter Type:

No Win No Fee

James

August 06, 2024

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Collected on:

James

Been verry impressed with the service provided. Fast reliable and always happy to answer any questions that I had about the hole proses

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Linda

Matter Type:

Personal Injury Law

Linda

July 31, 2024

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Collected on:

Linda

I couldn't have been more satisfied with the company. I was a but wary as I hadn't used Solicitors for the purpose before but Nathalue was brilliant. Explained everything in depth, contact was good and I wouldn't hesitate to use them

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Thompsons are accredited by

accreditation
accreditation

About this branch

Description

If you live in the Scottish Borders and have suffered a personal injury as a result of someone else's negligence, or you have suffered injury as a result of an accident while in the Scottish Borders, contact Thompsons Solicitors today for information and advice regarding how you may be able to claim compensation for your pain, suffering, expenses and lost earnings. We can quickly ascertain the essential details of your case and help you determine whether it is in your interests to pursue a claim for accident compensation through the solicitors at our Borders offices. We can also help you explore your funding options; with our no win, no fee package guaranteeing you will not a pay a penny if your case is unsuccessful and our assurance that you will receive the maximum compensation possible, with no hidden costs or initial outlay, if your claim has a positive outcome.

Practice areas

Thompsons Solicitors is recognised as the leading personal injury firm in Scotland and is able to attract the very best in personal injury solicitor talent from across Scotland and the wider UK. Our areas of specialism include the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Part Time Workers
    • Redundancy
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Insurance
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