Request a callback

Book an appointment

How Thompsons Compares

Value for money

!

Limited data.

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    1850
  • Very Good

    107
  • Average

    18
  • Poor

    10
  • Awful

    49

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Accident At Work

Anonymous

August 13, 2024

Report to admin

Collected on:

Highly Recommend

I had an excellent experience with Thompsons Solicitors Scotland for my compensation claim. They were incredibly professional, friendly, and always approachable. The team answered all my questions promptly and kept me up to date throughout the entire process. I was pleasantly surprised to receive more compensation than I had expected. I highly recommend Thompsons Solicitors to anyone seeking legal assistance—they truly go above and beyond for their clients.

Was this review helpful?

Alison mullin

Matter Type:

Car Accident

Alison mullin

November 19, 2024

Report to admin

Collected on:

Really helpful

Used shahrez for myself and my sons personal accident claim, he was very polite helpful and always kept us updated.

Was this review helpful?

C Lin

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Personal Injury Law

C Lin

November 18, 2024

Report to admin

Collected on:

Lauren is a very responsible lady~

Thx for everything you did for us. You are such a responsible person and help me sort my issues out very professionally.

Was this review helpful?

Malcolm

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Construction and engineering dispute resolution

Malcolm

November 14, 2024

Report to admin

Collected on:

Compensation for carpal tunnel

Excellent professional service from the firm as had to prove negligence against the company I work for in the use of vibration tools - developed carpal tunnel and had to have operations

Was this review helpful?

Miss Mackay

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

No Win No Fee

Miss Mackay

November 13, 2024

Report to admin

Collected on:

Feeling held througout the whole process.

To find myself in a very difficult position, Thompsons were professional and nothing less than exemplary throughout the legal process. I was treated respectfully, with integrity and as a person and not just another statistic.

Was this review helpful?

Blayre  Walker

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

No Win No Fee

Blayre Walker

November 13, 2024

Report to admin

Collected on:

Very professionally handled

I was given and provided the best service and advice.

Was this review helpful?

Courtney Paton

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Car Accident

Courtney Paton

November 13, 2024

Report to admin

Collected on:

Car claim

Suzanne was very professional towards my self and my daughters claim .. any queries I had she was able to answer

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Accident At Work

Anonymous

November 12, 2024

Report to admin

Collected on:

Injury claim

Would highly recommend Robert Cranston and his team at Thompsons solicitors. Nothing was ever a problem and Robert got the outcome we hoped for. Was kept in the loop the whole way through my case from phone calls, video calls and emails. Thank you.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Asbestos Compensation

Anonymous

November 11, 2024

Report to admin

Collected on:

Compensation claim for incident in a restaurant

Very helpful and polite service, quick responses and got a brilliant result for me - 10 out of 10.

Was this review helpful?

Paul Campbell

Verified review

This review has been left by a verified client who used Thompsons.

Matter Type:

Road Traffic Accident

Paul Campbell

November 07, 2024

Report to admin

Collected on:

Claim for compensation.

From my initial contact with Thompsons all staff members have been more than helpful with my compensation claim.
The contact and updates from Corinne were second to none and I could not recommend both the firm and Corinne highly enough for anyone who requires legal help and support.

Was this review helpful?

Reviews collected from

Carol

Carol

February 08, 2024

Report to admin

Collected on:

Carol

Couldn't help with my particular problem but pointed me in the eight direction.

Was this review helpful?

István

István

September 27, 2023

Report to admin

Collected on:

István

I could recommend them to everyone. They professionally managed my issue and I could receive a high amount of compensation.

Was this review helpful?

Margaret

Margaret

May 26, 2018

Report to admin

Collected on:

Margaret

Thompson,s went out of their way to help my family, Eilish Lindsay was consistent and precise with everything. Thank you so much .

Was this review helpful?

SPATIUM

SPATIUM

October 15, 2024

Report to admin

Collected on:

SPATIUM

These scammers are calling me twice a day even though I did never had anything to do with this company!

Was this review helpful?

Chantelle

Chantelle

September 27, 2024

Report to admin

Collected on:

Chantelle

Would never use this solicitors again they’re terrible and couldn’t help at all and not willing to take our case further with the evidence we’ve got! do not use

Was this review helpful?

Thompsons are accredited by

accreditation
accreditation

About this branch

Description

When you make a personal injury claim with us you can rest assured that unless you win, you make no financial outlay whatsoever – no small print and no exceptions. This means that if your claim is unsuccessful, you will not pay any fees or costs to your solicitor or anyone else concerned with the case. Our No Win, No Fee agreement adheres to the strict regulatory requirements of The Law Society of Scotland. The service of Thompsons Solicitors is built on serving your legal rights while remaining sensitive to your immediate needs. This means that while we are pragmatic in our approach, we are always understanding of the needs of our clients and strive to secure interim payments whenever possible and necessary. Although we are prepared to litigate robustly on your behalf we have a proud track record of securing settlement out of court. We have offices in Glasgow, Edinburgh, Dundee, Galashiels, Peebles and Dumfries.

Practice areas

We are an award-winning firm of solicitors and accident lawyers with a passion for justice. We are best known for our expertise in personal injury claims, we are one of the leading firms of accident injury and employment lawyers in the country. Thompsons Solicitors has offices in Dundee, where our expert personal injury solicitors will use their expansive knowledge, developed over many years of experience, to advise and guide you through your claim. We can support you in making the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Part Time Workers
    • Redundancy
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Insurance
Book an appointment