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How Tollers LLP Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Tollers LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tollers LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 9%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Tollers LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Tollers LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Tollers LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Tollers LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Tollers LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    379
  • Very Good

    14
  • Average

    1
  • Poor

    1
  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Tollers LLP.

Matter Type:

Employment Law

Anonymous

November 27, 2024

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Collected on:

Employee advice from Tollers LLP

This was not the first time we have used Rebecca List at Tollers LLP for employee advice and again, just like the last time, we achieved the desired outcome by close collaboration with Rebecca and her team who were at all times both professional and friendly.

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Tony Bowen

Verified review

This review has been left by a verified client who used Tollers LLP.

Tony Bowen

October 23, 2024

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Emplyment Contract

Very easy process. Amy gave clear, fast, appropriate feedback.

Several loops which were quickly handled.

Would highly recommend.

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Jill C

Verified review

This review has been left by a verified client who used Tollers LLP.

Matter Type:

Employment - business

Jill C

October 23, 2024

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Collected on:

Excellent support and advice

Amy Edwards dealt with a complex settlement agreement and transfer of shares confidently and efficiently to ensure I will be fully protected in the future.
Professional and friendly company. Highly recommend.

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Happy Customer

Verified review

This review has been left by a verified client who used Tollers LLP.

Matter Type:

Employment - business

Happy Customer

October 07, 2024

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Employee - Business Legal Service

Amy did an excellent job, explaining the legal documents, and working with my employer to get the best possible outcome for me. Thank you!

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Lisa

Verified review

This review has been left by a verified client who used Tollers LLP.

Matter Type:

Settlement Agreements

Lisa

August 27, 2024

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Redundancy settlement

My company were only going to pay the minimum settlement but with the help of a meeting and an email from Tollers I managed to get over a years annual salary

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Anonymous

Verified review

This review has been left by a verified client who used Tollers LLP.

Matter Type:

Employment Law

Anonymous

June 18, 2024

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Collected on:

Fantastic service!

Amy was prompt in her replies and professional throughout. Amy came across as very knowledgeable and I felt very confident in actioning her advice. I also dealt with Gabriella and Megan during this case and they were both very helpful and professional. All of the staff at Tollers that I have dealt with have been very approachable and I've never felt intimidated when speaking with them.

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Anonymous

Verified review

This review has been left by a verified client who used Tollers LLP.

Matter Type:

Settlement Agreements

Anonymous

June 04, 2024

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Approachable and supportive

Rebecca was very approachable and supportive.
This was a delicate matter which Rebecca handled with sensitivity.

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Paul dickson

Verified review

This review has been left by a verified client who used Tollers LLP.

Matter Type:

Settlement Agreements

Paul dickson

June 04, 2024

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Collected on:

Employment settlement

I found tollers very helpful in awakening my employer. Which led to a fast settlement being made , would highly recommend the service & attention

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Anonymous

Verified review

This review has been left by a verified client who used Tollers LLP.

Anonymous

April 03, 2024

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Collected on:

Advice

Excellent service with prompt query resolution and highly professional and knowledgeable at all times.

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Zsofia M

Verified review

This review has been left by a verified client who used Tollers LLP.

Matter Type:

Employment Law

Zsofia M

March 27, 2024

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Very great and helpful service

I had a great experience with Tollers and Amy Edwards who kindly helped me with employement legal matters. Amy and her team were very lovely, efficient and quick; could have not asked for more.

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Reviews collected from

Josephine

Josephine

December 09, 2024

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Josephine

Truly Amazing solicitors. From start to finish. All staff were amazing. Reception to the solicitor that set up our Wills.

Stumbled upon Tollers when My Husband and I decided to do our Wills. I then realised via Google that their are free Will writing months .. you are asked to make a donation to the charities that support Free Will Writing month.

Tollers had a good review in our local area of Northampton.

I filled out online application and got a reply within the week from The Secretary Mandy F & with a follow up phone call and then an appointment for a Face to Face meet with Joanne A the Associate Cilex.

Joanne was friendly, approachable,polite and made my husband feel comfortable. I had previously explained our personal circumstances and his apprehension after his accident to Mandy. I knew that I was heard. Within 15mins of my husband meeting Joanne he opened up and within 45mins our 1st Will process was done. Follow up visit to finalise and sign them was just as smooth and done in 15mins. We did not feel rushed at any point

The staff here did not treat us any different to any other full paying customer... They went above and beyond.. We were greeted and treated with kindness and respect. Made comfortable with hot beverages. When we couldn't find a disabled parking spot on our 2nd visit. The front of house staff even popped out to get the car occupying the Parking space without a badge to be moved. We hadn't even gone in to complain. We just parked in a normal space but in an area where we could open the driver's door wide enough to allow for the wheelchair transfer. The staff were that vigilant that they observed this and came out to help. 100% recommend Tollers if you require any kind of Solicitors or Lawyer.

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Arek

Arek

July 01, 2024

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Arek

I called Tollers re property business matter, the call handler asked me to fill online form as there was none available to answer my call. I did fill the online form and after two days I was contacted by solicitor to confirm my requirements, they promised to get back to me with an offer. It is already five weeks and I never received a call or an email from them back.

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Shell

Shell

March 29, 2024

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Shell

Great solicitors would recommend them 👌

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Jez

Jez

February 06, 2024

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Jez

Friendly and professional service

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Bob

Bob

February 04, 2024

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Bob

So friendly and professional.

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Tollers LLP are accredited by

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About this branch

Description

Founded in 1877, Tollers has grown to become a leading Regional Law Firm, with 6 offices and a geographic footprint throughout the South and East Midlands. With our long history comes a degree of prestige, wisdom and impressive depth of experience. However, our approach is a very modern one – we are here to help you keep pace with, or one step ahead of, the legal complexities of modern life and business, and to lead our peers by example when it comes to providing high-quality legal services. and you will discover that we focus on you and how we can help you deal with the legal challenges you face, no matter how complex. Like any fruitful relationship, that means listening closely to what you have to say, truly understanding your circumstances both from a personal and business perspective and taking the time to explain points of law clearly and simply without waffle, jargon or legalese. Many law firms call this “client focus”. At Tollers we call it “the very least you should expect”. Of course, what we do for you is important, but so is how we do it. So we continually invest in our people, processes and technology to ensure the service you receive is both first-class and cost-effective. It is about acting professionally, adapting the way we do things to best serve your needs, and building a relationship based on trust, mutual respect, professionalism and the desire to help you succeed. Because after all is said and done, we measure our success by your success.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Mental Health
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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