01234857014
Our offices can be found in Northampton, Corby, Stevenage, Milton Keynes, Kempston and Oakham. With 150 partners, associates and support staff, Tollers provide a comprehensive range of expert legal services both ‘For You’ and ‘For Business’.
Also known as - Tollers Nominees, Tollers Solicitors
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tollers LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tollers LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tollers LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tollers LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Tollers LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tollers LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Tollers LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Wills
MrsMoran
Collected on:
The staff at Tollers were so friendly and professional and gave us all the help needed for drafting our Wills.� We had never given the subject much thought before and so the advice and information given to us was really helpful. �Tollers made the process much easier than expected.� We would have no hesitation in recommending Tollers to family and friends
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Matter Type:
Probate
DRedmond
Collected on:
I was recommended to Tollers after my mum suddenly passed away last year, a big shock to us.� From the start they suggested a lovely estate agent, whom we eventually used.� Tollers kept us up-to-date every step of the way advising and sending correspondence, which meant that the pressure was totally lifted from me.� My solicitor was Sharon Brown and I cannot recommend her and her team highly enough.� The house was sold and the estate went through.
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Matter Type:
Wills
JNotcutt
Collected on:
We found Tollers excellent at giving clear advice over the free Will service.� Their service was clear and efficient and we will not hesitate to use Tollers in the future.
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Matter Type:
Wills
MrsPovey
Collected on:
I recently accompanied my elderly mother on two occasions to Tollers Solicitors Kempston office.� This was during the pandemic and we both felt safe and comfortable in the way our appointments where organised and by the precautions they had in place.� I was impressed by the experience of our meetings which were professional, yet friendly and supportive and in no way rushed.� I would happily recommend the Kempston branch.
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Matter Type:
Wills
MrsNorman
Collected on:
Dealing with Tollers was like talking to a friend and knowing that they genuinely wanted to help at what was (and is) a difficult time for our family.� The individuals I dealt with were so kind, understanding and professional and completed all that we needed to set our minds at rest, very speedily.� They explained everything very clearly.� We are very grateful to Tollers for coming to the house and sorting out our concerns and taking away a great deal of stress and worry about legal matters that have preyed on our minds for a long time.
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Matter Type:
Probate
MrC
Collected on:
The process was smooth and easy from beginning to end.� In particular I would like to thank Sharon for her attentiveness and willingness to answer any question during the process.� Highly recommended service and will definitely be using Tollers again.
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Matter Type:
Wills
MissCooper
Collected on:
I have been a client of Tollers for several years for Will making and Lasting Powers of Attorney, Tollers also hold my house deeds. I have always found everyone very pleasant and helpful and the way I have been treated throughout has been really exceptional. I would definitely recommend Tollers to anyone. Thank you.
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Matter Type:
Wills
MrsThompson
Collected on:
After the deaths last year of both my parents (Tollers did the conveyancing on their property) my husband and myself decided to make Wills. We again enlisted your services and were fortunate enough to be dealt with by Sharon Brown. The whole experience was easy, friendly, understanding and aggravation free! I wouldn�t hesitate to use Tollers for any legal work and I have found the staff to be a revelation. They have been wonderful and very kind and compassionate at a truly difficult time. Sharon answered difficult questions and explained things with patience from start to finish. A lovely young lady! Thank you Tollers.
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Matter Type:
Wills
MrsCheesbrough
Collected on:
Excellent service provided. Thank you!
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Matter Type:
Wills
MrsWigley
Collected on:
Very friendly, but professional and informative. Excellent service!
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Ryan
Collected on:
VERY rude. I got told to hurry up and get to the point. Was told they can't help when I asked for advice and hung up on.
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DiaMeTric
Collected on:
Very helpful and efficient.
A representative from Tollers LLP responded to this review on 11 April, 2024:
Hi Thank you for taking the time to leave us a positive review. It is very much appreciated and we will pass your words on to our Kempston team. Tollers Marketing Team
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Garfield
Collected on:
Terrible service and rather rude - My elderly 80 year old mother had an appointment one rainy morning last week (11:30am on the 14th November) to update her will.
She arrived early by public transport and spent some time looking round local shops and having a coffee before continuing for her appointment.
However, on arrival at 11:20am she was spoken to rather rudely and told, by a solicitor we assume, that she couldn't wait in the reception area because she might overhear her conversation with her client.
She was asked instead to go for a walk (in the rain) and come back at her appointed time.
We don't know why this person couldn't simply close their office door so that clients could also wait in the provided reception area but my mother didn't wait to find out.
Apparently the receptionist is rather nice, polite and did offer an apology for her rude and unreasonable colleague.
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M
Collected on:
Very helpful and friendly staff.
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Matter Type:
Probate
Audrey
Collected on:
Such a pleasure to meet a solicitor who has a sense of humour, explains everything in layman's terms, and is extremely helpful. Thank you, Cathy.
A representative from Tollers LLP responded to this review on 16 June, 2022:
Dear Audrey, Thank you for taking the time to leave such a lovely review for Cathy, we will ensure she is made aware of your feedback. Thank you Tollers Marketing Team.
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Founded in 1877, Tollers has grown to become a leading Regional Law Firm, with 6 offices and a geographic footprint throughout the South and East Midlands. With our long history comes a degree of prestige, wisdom and impressive depth of experience. However, our approach is a very modern one – we are here to help you keep pace with, or one step ahead of, the legal complexities of modern life and business, and to lead our peers by example when it comes to providing high-quality legal services. and you will discover that we focus on you and how we can help you deal with the legal challenges you face, no matter how complex. Like any fruitful relationship, that means listening closely to what you have to say, truly understanding your circumstances both from a personal and business perspective and taking the time to explain points of law clearly and simply without waffle, jargon or legalese. Many law firms call this “client focus”. At Tollers we call it “the very least you should expect”. Of course, what we do for you is important, but so is how we do it. So we continually invest in our people, processes and technology to ensure the service you receive is both first-class and cost-effective. It is about acting professionally, adapting the way we do things to best serve your needs, and building a relationship based on trust, mutual respect, professionalism and the desire to help you succeed. Because after all is said and done, we measure our success by your success.
