My father, having moved into care, asked us to sell his property in Herefordshire. His health was failing at nearly 98 and the sale was not completed before his death. This was due to the buyers, who knew the situation, dragging their feet. Of course we now required Probate to be granted. This duly happened and Jordan and her team picked up the sale with new buyers. No drama just quiet professionalism. My sister and I were kept informed, at all times, how the sale was proceeding- or not. The second sale fell through again through no fault of BMTC. We then had a buyer who wanted to buy the house in very quick time. This was not an issue and the new buyers completed in a matter of weeks. This is the second time BMTC, and Jordan in particular, have acted on my behalf. We all face conducting legal matters with extreme intrepidation so to have it made straightforward removes a great deal of worry in these difficult circumstances.