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How Borneo Martell Turner Coulston LLP Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Borneo Martell Turner Coulston LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Borneo Martell Turner Coulston LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 1%
About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Borneo Martell Turner Coulston LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Borneo Martell Turner Coulston LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Borneo Martell Turner Coulston LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Borneo Martell Turner Coulston LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Borneo Martell Turner Coulston LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    354
  • Very Good

    17
  • Average

    1
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Litigation - Breach of contract

Anonymous

November 07, 2024

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Collected on:

Ejecting tenant from rental house .

It was awful. I can’t believe people can get away with treating their landlord this way.

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Andrew Johnson

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

New home purchases and sales

Andrew Johnson

October 04, 2024

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Collected on:

Transfer of ownership

Carol and the team are simply amazing. I have never had any issues and have used Carol several times with top service!

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Julie Wright

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Purchase and Sale

Julie Wright

October 04, 2024

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Collected on:

Great service - as always

We’ve used Carol Behan for a number of years now for our conveyancing requirements for both buying & selling properties.

In a world of “online/portal conveyancing” - nothing beats the service of an experienced, local conveyancer, who can navigate their way around the “quirks” of buying & selling properties in your area.

Carol also responds very promptly to emails & telephone calls & keeps you updated of what stage of the process you are at.

Finally - I personally like coming into the office to sign the paperwork & go through all of the information regarding the new property, although I appreciate that maybe not everyone has the time to do that & im sure other options are available.

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Patrick Hickey

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Lasting power of attorney

Patrick Hickey

September 26, 2024

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LPA

Preparing, typing up the LPA for my & my wife and ourselves to sign the documents.
Mrs S Owens’ was professional, very pleasant and explained everything as we went along.

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Emily Anthony

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Debt Recovery

Emily Anthony

September 25, 2024

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Great service

Great service as always from BMTC. Sharon and Milly helped with a debt collection issue and gave sound advice. Thank you.

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Jean Cockings

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Disputed Probate

Jean Cockings

September 21, 2024

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Will writing service

Susan provided an excellent professional, friendly service with clear advice and guidance from start to finish. I highly recommend

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Gary Anderson

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Gary Anderson

September 16, 2024

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Lasting power of attorney and revocation

Excellent service from intital meeting followed by email and postal updates

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Emma McCabe

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Wills

Emma McCabe

September 12, 2024

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Will Drafting Service

Sue provided an exemplary service in assisting us to draft our wills. Everything was explained clearly, and advice given where we were unsure about certain points. A thorough, professional and friendly experience.

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Anonymous

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Wills

Anonymous

September 11, 2024

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Collected on:

Will writing service. Excellent

Excellent service. The will was produced using the National Free Wills network, so BMTC weren't making any money from it but that didn't make a difference to their service in any way.

No problems, no issues, smooth process. Would recommend.

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Sharon Gaziano

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Residential Conveyancing

Sharon Gaziano

August 27, 2024

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Collected on:

Highly recommended

I can highly recommend Carol and Kim at the Kettering branch, they are very friendly, knowledgeable, give a great service, and they really care about their clients.

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Reviews collected from

Louise

Louise

August 20, 2021

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Louise

Fantastic service - very responsive and customer focused - will recommend and will be using again if needed

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Shayan

Shayan

April 01, 2021

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Shayan

Best I've ever dealt with 👌

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Toni

Matter Type:

Purchase and Sale

Toni

November 25, 2019

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Collected on:

Toni

I have used Carol and Kim at the Kettering branch for over a decade and they deal with all of my "property" transactions. I would not dream of using any other conveyancer. Carol never lets me down and I completely trust her.

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Michael

Michael

July 04, 2018

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Michael

Very good service with friendly knowledgeable staff.

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Christi

Matter Type:

Wills

Christi

October 18, 2024

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Collected on:

Christi

Had an appointment with Anna
She is appsoultly Brilliant 👏

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Borneo Martell Turner Coulston LLP are accredited by

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About this branch

Description

Borneo Hughes Martell had been a well-known name in Northampton since the early 1970s although its history as a Bedford based law firm can be traced as far back as 1869. Since 1982 it had based its practice in offices that had formerly been the science block of Notre Dame Convent School in the town centre. The firm Turner Coulston was formed in 1993 when local solicitors Keith Turner & Ashton merged with Leo Coulston & Co and continued business from the Billing Road offices that Leo Coulston & Co had occupied for many years. In 1996, the firm acquired the legal practice of Clark & Co in Kettering and then incorporated Hodson Margetts, solicitors in Raunds in 2004. Today, the 9 partner firm of Borneo Martell Turner Coulston and its total staff of around 50 people across its offices in Northampton and Kettering offers a comprehensive legal service to both commercial and individual clients. We have a strong team of lawyers and support staff enabling us to offer our clients expert advice in a broader range of areas.

Practice areas

Conveyancing - members of the Conveyancing Quality Scheme Wills and Probate - members of the Wills & Inheritance Quality Scheme Company / Commercial Advice Commercial Property Purchases and Sales Company Leases and Landlord and Tenant Disputes Employment Disputes Divorce and Family Law Accredited Child Care Specialists Personal Injury Claims

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety