01493 663124
💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 800 client reviews 📱 Client Conveyancing App ⚖️ 195 years and counting 🌳 We plant trees 🏆 Multiple award nominations
Lucas & Wyllys
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Lucas & Wyllys on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lucas & Wyllys. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Lucas & Wyllys performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Lucas & Wyllys compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Wills
Julie
Collected on:
Timely response. All explained carefully.
A representative from Lucas & Wyllys responded to this review on 04 March, 2025:
Thank you for your review, Julie. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Wills
Nicola
Collected on:
Explain everything clearly and kept us information at all stages.
Nigel was professional and approachable and happy to answer any questions.
I would certainly recommend Lucas & Wyllys to my friends.
A representative from Lucas & Wyllys responded to this review on 28 February, 2025:
Thank you, Nicola, we are really pleased to receive this feedback. We are grateful that you took the time to leave a review.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Residential Conveyancing
Billy,
Collected on:
was recommended rachelle and her team for our house sale by a friend the service they supplied was 100% and would recommend them to anyone else to use
A representative from Lucas & Wyllys responded to this review on 16 February, 2025:
Thank you so much, Billy. We are delighted to receive this feedback. Thank you for taking the time to leave a review.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Wills
John
Collected on:
Nigel was efficient and sympathetic to our needs. Explaining everything to our satisfaction.
A representative from Lucas & Wyllys responded to this review on 14 February, 2025:
Thank you, John, we are really pleased to hear this. Thank you for taking the time to leave a review.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
John,
Collected on:
From appointment for our house sale through to completion an efficient professional service at every stage, with advice and help when needed.
A representative from Lucas & Wyllys responded to this review on 12 February, 2025:
Thank you for your kind words, John! We're delighted to hear that you found our service efficient and professional throughout. If you ever need assistance in the future, we'd be happy to help.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Residential Conveyancing
Michelle,
Collected on:
This firm of solicitors has helped us as a family since 2011 and have always been supportive, professional and kind. Amongst the services they have provided is will writing, power of attorney, managing my father’s estate and two property sales and two purchases. We have been kept informed throughout each process and everything has gone smoothly.
A representative from Lucas & Wyllys responded to this review on 10 February, 2025:
Thank you so much for your kind words, Michelle, and for taking the time to leave this wonderful review. It has been our pleasure to support you and your family over the years, and we truly appreciate your trust in our services.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Residential Conveyancing
Anthony,
Collected on:
I would like to thank. Rachelle Thomas for the work she did for me. most appreciated went very well.
A representative from Lucas & Wyllys responded to this review on 10 February, 2025:
Thank you, Anthony, we are delighted to hear this. Thank you for taking the time to leave a review.
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Simon
Collected on:
I asked Lucas & Wyllys to prepare a Deed of Variation. During the process I received 2 apologies from them, firstly for a 4 week delay in which I heard nothing from them despite providing all the requested information and which probably would have been longer if I hadn't chased them, and secondly for errors in the drafting of the Deed of Variation which was described as a miscommunication error between the person preparing the Deed of Variation and the Senior Partner. This included my surname being misspelled. I have subsequently received the final version which meets my requirements.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
Patricia,
Collected on:
Conveyance completed with use of app most of the time
A representative from Lucas & Wyllys responded to this review on 28 January, 2025:
Thank you for your review, Patricia. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
Licia
Collected on:
Brilliant service! Communication was great always answers to my questions and
quickly too
Amy Church from Lucas & Wyllys responded to this review on 28 January, 2025:
Thank you, Licia! It has been a pleasure working with you. Enjoy your new home!
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michael
Collected on:
I have found that the staff and solicitors are very accomplished in their efforts and knowledge.
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Matter Type:
Purchase and Sale
HSEQ-360
Collected on:
Rachelle Thomas of this firm recently completed on a sale and purchase matter for us.
The service given by Rachelle was first rate.
Responsive, straightforward and helpful throughout, Rachelle has been a credit to the firm.
No hesitation in returning or reccomending.
Steve Cook.
A representative from Lucas & Wyllys responded to this review on 23 September, 2024:
Thank you for taking the time to leave a review. We are delighted to hear this and hope to work with you again.
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Matter Type:
Purchase and Sale
Paula
Collected on:
Highly recommend. Amy Church and her team were absolutely fantastic in making the process as smooth, easy to understand and clear as possible. Their fees are reasonable and they supported our transaction even when we were in different cities. Property transactions in the UK are complex and confusing for someone that is not familiar with the British property system. .
A representative from Lucas & Wyllys responded to this review on 30 April, 2024:
Thank you Paula, we are delighted to receive this feedback. Thank you for taking the time to leave a review. Wishing you all the best in your new home!
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Matter Type:
Residential Conveyancing
Peter
Collected on:
Great staff and good price given for conveyancing, I saved some money 😊👍
Amy Church from Lucas & Wyllys responded to this review on 15 March, 2024:
Thank you Peter, we are over the moon to hear this. We appreciate you taking the time to leave a review and hope to work with you again.
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Matter Type:
Purchase and Sale
Debbie
Collected on:
Despite a number of unnecessary issues caused by my buyers, which resulted in huge delays, Amy dealt with my sale calmly and was prompt, always chasing to ensure completion did take place. I highly recommend Amy and the Lucas and Wyllys conveyancing team.
A representative from Lucas & Wyllys responded to this review on 18 October, 2023:
Thank you so much for taking the time to leave a review, Debbie. We are delighted to hear about your experience.
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Matter Type:
Residential Conveyancing
Joanne,
Collected on:
Rachelle kept us informed of the progress of our sale and purchase at all times.
A representative from Lucas & Wyllys responded to this review on 13 January, 2025:
Thank you, Joanne, we are delighted to hear this. Thank you for taking the time to leave a review.
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Matter Type:
Residential Conveyancing
Cherry-Anne
Collected on:
I would never recommend Rachelle. Nothing but seaming incompetence
A representative from Lucas & Wyllys responded to this review on 29 November, 2024:
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Matter Type:
Residential Conveyancing
Charlotte Katrina
Collected on:
The only additional feedback I wish to leave is that the phone lines were repeated on to voice mail which was very frustrating at times.
The support and communication we received from Chloe Gibbs throughout was wonderful. Chloe always had time to answer questions, did as she said she would, she was pleasant and professional at all times. In what felt at times a stressful situation she was calm and a credit to your company.
A representative from Lucas & Wyllys responded to this review on 18 November, 2024:
Thank you, Charlotte, for taking the time to leave a review. We are delighted to hear about your experience and will look into the telephone issues you have raised.
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Matter Type:
Residential Conveyancing
Jade
Collected on:
Great service, very approachable, would definitely use your company again
A representative from Lucas & Wyllys responded to this review on 01 October, 2024:
Thank you for your wonderful review! We’re grateful for your support and thrilled to know you had a great experience.
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Matter Type:
Residential Conveyancing
Steven James
Collected on:
The service from Rachelle Thomas has been exemplary.
Proactive, helpful and pragmatic, a genuinely first class service.
A representative from Lucas & Wyllys responded to this review on 16 September, 2024:
Thank you, Steven, we are over the moon to hear this. We appreciate you taking the time to leave a review and hope to work with you again.
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Lucas & Wyllys is authorised & regulated by the Solicitors Regulation Authority SRA no. 00053456 The contact details of the Legal Ombudsman are PO Box 6804, Wolverhampton, WV1 6WG (telephone 0300 555 0333; email: enquiries@legalombudsman.org.uk) Registered with the Financial Conduct Authority as an exempt professional firm. At Lucas & Wyllys we are committed to equality and diversity.
