01493 663124
💻 Norfolk based law firm 📞 Excellent communication 🧾 We offer fixed fees 💚 Over 750 client reviews 📱 Client Conveyancing App ⚖️ 194 years and counting 🌳 We plant trees 🏆 Multiple award nominations
Lucas & Wyllys
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Lucas & Wyllys on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lucas & Wyllys. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Lucas & Wyllys performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lucas & Wyllys and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Lucas & Wyllys compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Lucas & Wyllys offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Agricultural land for sale or development
Carol,
Collected on:
My husband and I used Lucas & Wyllys’s Gorleston office for many years. We were always received friendly, efficient service and advice. I wouldn’t hesitate to recommend them.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
Paul
Collected on:
From start to finish Amy was very motivated and answered any questions I had very
quickly and made the whole process very easy for me . I would definitely
recommend your company to other home buyers
Amy Church from Lucas & Wyllys responded to this review on 11 December, 2024:
Thank you, Paul, we are delighted to hear this. Thank you for taking the time to leave a review. Enjoy your new home!
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
Stacey
Collected on:
Really would recommend using this solicitors. Very professional and always in
contact. Very fast service.
Amy Church from Lucas & Wyllys responded to this review on 29 November, 2024:
Thank you for your review, Stacey. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Probate
Kyle
Collected on:
Charlotte handled my case professionally and ser my expectations on time from the start.
She was responsive at all times and kept me informed on progress as time went on.
A representative from Lucas & Wyllys responded to this review on 28 November, 2024:
We are delighted to hear this Kyle. Thank you for taking the time to leave a review.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
George
Collected on:
Amy and her team were perfect, was there whenever I needed them and did
everything in their power to make it a pain and stress free process.
Amy Church from Lucas & Wyllys responded to this review on 28 November, 2024:
Thank you so much for taking the time to leave a review, George! We truly appreciate your feedback and are glad to hear about your positive experience.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Wills
John & Sandy
Collected on:
We only discovered Lucas & Wyllys thanks to the Cancer Research initiative. We cannot praise them highly enough. Totally professional, thorough efficient and an absolute pleasure to deal with!
A representative from Lucas & Wyllys responded to this review on 26 November, 2024:
Thank you so much for you review! We were so pleased to hear this. We are grateful that you have taken the time to leave us a review.
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Matter Type:
Residential Conveyancing
Vicki
Collected on:
I have recently had the pleasure in working with Julie Garrod, Julie is an asset to Lucas and Wyllys and goes above and beyond to assist.
She made the whole process seamless and helped me massively when I needed it.
Also special mention to Sharon a very valued member of the team 👏
A representative from Lucas & Wyllys responded to this review on 25 October, 2024:
Thank you for your review, Vicki! We're so glad to hear that you're happy with our service. Your feedback is invaluable, and we truly appreciate your support.
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Wills
Anonymous,
Collected on:
The procedure was explained clearly. Solicitor was friendly and polite
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Matrimonial transfers
Sheila,
Collected on:
The Client Portal provides all the forms that need to be completed including Verification of Identity. Instructions are given by Lucas & Wyllys to aid their completion; it took a little while to become familiar with this facility but having done so found it to be easy to add, remove and edit data.
The comments made by Rachelle when forwarding the enquiries from the buyer's solicitor was useful and clarified any uncertainty.
Both the Change of Title and Conveyance operations were handled in a timely and professional manner.
A representative from Lucas & Wyllys responded to this review on 23 October, 2024:
We’re grateful for your review, Sheila, and happy to know you had a great experience with us. Your support means a lot, and we’re here whenever you need us!
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Verified review
This review has been left by a verified client who used Lucas & Wyllys Solicitors.
Matter Type:
Purchase and Sale
Ian
Collected on:
Lucas wyllys are very professional and everyone I have ever spoke to are so
friendly and very informative of the work they are carrying out for us and are
excellent at what they do. I cannot fault them at all. They are excellent in their field.
Amy Church from Lucas & Wyllys responded to this review on 18 October, 2024:
Thank you, Jayne. Your feedback means a lot to us! It has been a pleasure working with you again.
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michael
Collected on:
I have found that the staff and solicitors are very accomplished in their efforts and knowledge.
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Matter Type:
Purchase and Sale
HSEQ-360
Collected on:
Rachelle Thomas of this firm recently completed on a sale and purchase matter for us.
The service given by Rachelle was first rate.
Responsive, straightforward and helpful throughout, Rachelle has been a credit to the firm.
No hesitation in returning or reccomending.
Steve Cook.
A representative from Lucas & Wyllys responded to this review on 23 September, 2024:
Thank you for taking the time to leave a review. We are delighted to hear this and hope to work with you again.
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Matter Type:
Purchase and Sale
Paula
Collected on:
Highly recommend. Amy Church and her team were absolutely fantastic in making the process as smooth, easy to understand and clear as possible. Their fees are reasonable and they supported our transaction even when we were in different cities. Property transactions in the UK are complex and confusing for someone that is not familiar with the British property system. .
A representative from Lucas & Wyllys responded to this review on 30 April, 2024:
Thank you Paula, we are delighted to receive this feedback. Thank you for taking the time to leave a review. Wishing you all the best in your new home!
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Matter Type:
Residential Conveyancing
Peter
Collected on:
Great staff and good price given for conveyancing, I saved some money 😊👍
Amy Church from Lucas & Wyllys responded to this review on 15 March, 2024:
Thank you Peter, we are over the moon to hear this. We appreciate you taking the time to leave a review and hope to work with you again.
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Matter Type:
Purchase and Sale
Debbie
Collected on:
Despite a number of unnecessary issues caused by my buyers, which resulted in huge delays, Amy dealt with my sale calmly and was prompt, always chasing to ensure completion did take place. I highly recommend Amy and the Lucas and Wyllys conveyancing team.
A representative from Lucas & Wyllys responded to this review on 18 October, 2023:
Thank you so much for taking the time to leave a review, Debbie. We are delighted to hear about your experience.
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Matter Type:
Residential Conveyancing
Cherry-Anne
Collected on:
I would never recommend Rachelle. Nothing but seaming incompetence
A representative from Lucas & Wyllys responded to this review on 29 November, 2024:
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Matter Type:
Residential Conveyancing
Charlotte Katrina
Collected on:
The only additional feedback I wish to leave is that the phone lines were repeated on to voice mail which was very frustrating at times.
The support and communication we received from Chloe Gibbs throughout was wonderful. Chloe always had time to answer questions, did as she said she would, she was pleasant and professional at all times. In what felt at times a stressful situation she was calm and a credit to your company.
A representative from Lucas & Wyllys responded to this review on 18 November, 2024:
Thank you, Charlotte, for taking the time to leave a review. We are delighted to hear about your experience and will look into the telephone issues you have raised.
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Matter Type:
Residential Conveyancing
Jade
Collected on:
Great service, very approachable, would definitely use your company again
A representative from Lucas & Wyllys responded to this review on 01 October, 2024:
Thank you for your wonderful review! We’re grateful for your support and thrilled to know you had a great experience.
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Matter Type:
Residential Conveyancing
Steven James
Collected on:
The service from Rachelle Thomas has been exemplary.
Proactive, helpful and pragmatic, a genuinely first class service.
A representative from Lucas & Wyllys responded to this review on 16 September, 2024:
Thank you, Steven, we are over the moon to hear this. We appreciate you taking the time to leave a review and hope to work with you again.
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Matter Type:
Residential Conveyancing
Steven James
Collected on:
Excellent service throughout from Rachelle Thomas.
Approachable, knowledgeable and proactive.
A representative from Lucas & Wyllys responded to this review on 11 September, 2024:
Thank you for taking the time to leave a review, Steven. We are delighted to hear about your experience and hope to work with you again.
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Lucas & Wyllys is authorised & regulated by the Solicitors Regulation Authority SRA no. 00053456 The contact details of the Legal Ombudsman are PO Box 6804, Wolverhampton, WV1 6WG (telephone 0300 555 0333; email: enquiries@legalombudsman.org.uk) Registered with the Financial Conduct Authority as an exempt professional firm. At Lucas & Wyllys we are committed to equality and diversity.
