I was not very confident about setting up my Will and Power of Attorney mainly due to what an emotional and possibly complicated time I imagined it to be, but I was very impressed and relieved at how straightforward it was due to Andrea's pleasant and welcoming manner, advice, knowledge, and professionalism, as she clearly explained each step whilst guiding me through the necessary procedures.
I shall be recommending Andrea to others, and should to thank her along with her colleagues Lisa and Reception staff who were also friendly and professional.