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How Thomson Snell & Passmore LLP Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thomson Snell & Passmore LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thomson Snell & Passmore LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 7%
About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thomson Snell & Passmore LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thomson Snell & Passmore LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    246
  • Very Good

    6
  • Average

    3
  • Poor

    2
  • Awful

    12

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Rich

Matter Type:

New home purchases and sales

Rich

November 11, 2024

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Excellent Service

I would recommend Rebecca and Alastair very highly. I will certainly be using TS & P in the future and would pass on their details to friends and family without hesitation.

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Suzanne

Matter Type:

Residential Conveyancing

Suzanne

November 01, 2024

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Quality and Efficient Customer Service as usual!

I refer to Alastair Harvey as ‘the human bullet’ - he and his team are super efficient, keep in constant contact with updates and executes each transaction professionally, concisely and completely. I have instructed TSP for the sale and purchase of my last 5 properties and would never consider going elsewhere.
You’re never allowed to retire Alastair!!

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Rebecca

Rebecca

October 29, 2024

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Excellent service

Matthew and his team dealt with the sale and purchase of our property brilliantly. We have recommended them to all our friends who are thinking of moving house. They were on top of everything and kept us informed through out the process, unlike some of the other solicitors we have had to deal with. They took the stress out of the whole process. They were very kind whenever I didn’t understand anything or had questions.

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Kieran

Kieran

October 16, 2024

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The Legend - Alistair Harvey

First rate service - exceptional conveyancing. Wouldn't hesitate to recommend.

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Emma

Emma

October 14, 2024

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EXCELLENT

Thank you Lawrence for your superb representation from start to finish. Your expertise, diligence and support throughout was invaluable. During an emotionally difficult time Lawrence was patient and always responded quickly to all enquiries.
Lawrence is everything you would want a solicitor to be. I would highly recommend him.

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Matt

Verified review

This review has been left by a verified client who used Thomson Snell & Passmore LLP.

Matt

October 13, 2024

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Nothing but the beat

3rd time i have used them always so helpful, professional and keep thing's moving

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James

Verified review

This review has been left by a verified client who used Thomson Snell & Passmore LLP.

Matter Type:

International

James

October 10, 2024

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Complex will creation

I highly, highly recommend working with Amy / Thomson Snell & Passmore. I experienced a faultless service from the get go, and for someone who has never even seen a Will in person before, Amy was extremely knowledgeable and helpful at explaining every element in full. Our Will creation wasn't a straight forward affair, but with Amy's extremely valuable knowledge and experience it was made as easy as it possibly could have been.

A huge thanks!

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Libby

Verified review

This review has been left by a verified client who used Thomson Snell & Passmore LLP.

Matter Type:

New home purchases and sales

Libby

October 10, 2024

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Good professional advice

I’ve recently sold and bought property.
Matthew Sabine was the solicitor involved .
He was very helpful and always available for questions

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James

Verified review

This review has been left by a verified client who used Thomson Snell & Passmore LLP.

Matter Type:

Divorce

James

October 09, 2024

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My go to firm.

Every time I need some legal advice or specific work I always go to TSP and am never disappointed. Members of my family also use them with very good results.

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Anonymous

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This review has been left by a verified client who used Thomson Snell & Passmore LLP.

Anonymous

October 09, 2024

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Title transfer

Did an ok job but did ask us the same question twice and didn’t explain how to sign the (duplicate) documents - we had to guess.

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Reviews collected from

Adrian

Adrian

November 15, 2024

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Adrian

Grace Baker was my solicitor who manage the conveyancing of the sale of my London flat. I had dealt with this company before but my previous contact had retired and I was allocated Grace Baker. Grace helped guide me through the sale of my flat with advice and actions superbly well. She also assisted in a lease extension for freehold and lease hold with the aid of Jenny Offord at the same time.The process was managed efficiently with guidance progressing quickly and effectively,even liaising with me when I was abroad. This experience was so professional that I would highly recommend her.

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Laurens

Laurens

September 08, 2024

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Laurens

I couldn't recommend this firm enough, Daniel Gorringe is one of the best in the business.

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Kat

Matter Type:

Purchase and Sale

Kat

August 14, 2024

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Kat

Thomson Snell & Passmore were recommended to us by our estate agent and we used their services for selling and buying. Cannot faul the service we received. Their customer service is 5 star and if other companies could take notes from them, life would be a lot easier everywhere. We would recommend Thomson Snell & Passmore and would definitely have them top of the list if we ever move house again.

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Christine

Matter Type:

Purchase and Sale

Christine

August 12, 2024

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Christine

We have recently sold and bought property and were very pleased with Thomson Snell and Pass more . Our solicitor was the best helpful and quick to get things done we have used this firm many times and would always use them again and recommend them to others .

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Simon

Simon

July 22, 2024

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Simon

Incredibly professional, clear and direct communication during my conveyancing recently which helped make an otherwise stressful process easier. Grace was very quick to reply to any query and it all went smoothly.

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About this branch

Description

Thomson Snell & Passmore is a highly respected legal practice and one of the largest law firms in the South East outside London, employing over 270 staff. The firm is highly rated in all practice areas in The Legal 500 directory where 43 lawyers are recognised, while 31 lawyers are recognised in Chambers. We have achieved this by continuously aligning ourselves with our clients’ ever changing needs as well as ensuring that we provide intelligent and practical legal advice to both businesses and individuals. Our clients range from high net worth private individuals, family trusts and owner managed businesses to AIM listed companies, U.K. subsidiaries of multi-nationals, major U.K. Plcs, local authorities, charities and public/private sector partnerships. Our Commercial Group consists of approximately 80 lawyers some of whom have qualified, trained and worked in magic circle and other large City practices before moving out to Kent. They are experienced in providing a degree of expertise and practical commercial advice at service levels and fees that our more astute commercial clients expect. We are constantly striving to improve and differentiate ourselves from other firms in the region. We recognise the key factors for clients when choosing which law firm to use: the client experience and the level of service provided; the technical competencies of the team dealing with the instruction and value for money. With offices in Tunbridge Wells and the Thames Gateway, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Injunctions
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Tax
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Mental Health
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Statutory Demands
    • Summary Judgment
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Maritime and Shipping
  • IT & Intellectual Property
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Personality and Image Rights
    • Trade Marks and Designs
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