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Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With offices in Tunbridge Wells and the Thames Gateway, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service. Read more...
Thomson Snell & Passmore LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thomson Snell & Passmore LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thomson Snell & Passmore LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thomson Snell & Passmore LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thomson Snell & Passmore LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thomson Snell & Passmore LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Fiona
Collected on:
From start to finish, Suzanne and her team at Thomson Snell & Passmore have been a pleasure to work with. We cannot thank you enough for your support with our sale and helping to steer us through the whole process.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Probate
Colin
Collected on:
Neha was an extremely attentive lawyer for both my Will and Will Trusts. Rapidly responded to all stages of each process.
She was 5 star but I dropped a star for the billings system which were sent by email on the tiniest font. This for the over 80s was my only negative.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matter Type:
Probate
Anonymous
Collected on:
TSP are super professional, thoughtful and creative & we are extremely grateful to them.
Chris Walker, Fiona Higgott and Esther Lee are the dream team.
A representative from Thomson Snell & Passmore LLP responded to this review on 25 November, 2024:
Thank you for your review. We are so glad that you are pleased with Chris', Esther's and Fiona's high level of client service.
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Sharon
Collected on:
Naomi proved invaluable in assisting with the probate application for my late mother’s estate. She explained everything in a clear manner. I felt so daunted applying for probate but Naomi made the whole process so straightforward.
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Matter Type:
New home purchases and sales
Rich
Collected on:
I would recommend Rebecca and Alastair very highly. I will certainly be using TS & P in the future and would pass on their details to friends and family without hesitation.
A representative from Thomson Snell & Passmore LLP responded to this review on 11 November, 2024:
Dear Rich, thank you for your review. We are so pleased you're happy with Alastair and Rebecca's high level of client service.
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Matter Type:
Residential Conveyancing
Suzanne
Collected on:
I refer to Alastair Harvey as ‘the human bullet’ - he and his team are super efficient, keep in constant contact with updates and executes each transaction professionally, concisely and completely. I have instructed TSP for the sale and purchase of my last 5 properties and would never consider going elsewhere.
You’re never allowed to retire Alastair!!
A representative from Thomson Snell & Passmore LLP responded to this review on 11 November, 2024:
Dear Suzanne, thank you for your review. We are so pleased you're happy with Alastair's high level of client service.
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Rebecca
Collected on:
Matthew and his team dealt with the sale and purchase of our property brilliantly. We have recommended them to all our friends who are thinking of moving house. They were on top of everything and kept us informed through out the process, unlike some of the other solicitors we have had to deal with. They took the stress out of the whole process. They were very kind whenever I didn’t understand anything or had questions.
A representative from Thomson Snell & Passmore LLP responded to this review on 11 November, 2024:
Dear Rebecca, thank you for your review. We are so pleased you're happy with Matthew's high level of client service.
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Kieran
Collected on:
First rate service - exceptional conveyancing. Wouldn't hesitate to recommend.
A representative from Thomson Snell & Passmore LLP responded to this review on 11 November, 2024:
Dear Kieran, thank you for your review. We are so pleased you're happy with Alastair's high level of client service.
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Emma
Collected on:
Thank you Lawrence for your superb representation from start to finish. Your expertise, diligence and support throughout was invaluable. During an emotionally difficult time Lawrence was patient and always responded quickly to all enquiries.
Lawrence is everything you would want a solicitor to be. I would highly recommend him.
A representative from Thomson Snell & Passmore LLP responded to this review on 15 October, 2024:
Dear Emma, thank you for your review. We are so pleased you're happy with Lawrence's high level of client service.
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Verified review
This review has been left by a verified client who used Thomson Snell & Passmore LLP.
Matt
Collected on:
3rd time i have used them always so helpful, professional and keep thing's moving
A representative from Thomson Snell & Passmore LLP responded to this review on 15 October, 2024:
Dear Matt, thank you for your review. We are so pleased you're happy with Alastair's high level of client service.
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John
Collected on:
We wanted to transfer ownership of a holiday house to our three children, but only had five weeks to do it if we wished to 'beat the Budget date' of 30th October. Rebecca Swain did a great job for us in bringing the project in within the deadline (with five days to spare). Professional, organised, unflustered.
A representative from Thomson Snell & Passmore LLP responded to this review on 19 November, 2024:
Dear John, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.
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Adrian
Collected on:
Grace Baker was my solicitor who manage the conveyancing of the sale of my London flat. I had dealt with this company before but my previous contact had retired and I was allocated Grace Baker. Grace helped guide me through the sale of my flat with advice and actions superbly well. She also assisted in a lease extension for freehold and lease hold with the aid of Jenny Offord at the same time.The process was managed efficiently with guidance progressing quickly and effectively,even liaising with me when I was abroad. This experience was so professional that I would highly recommend her.
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Laurens
Collected on:
I couldn't recommend this firm enough, Daniel Gorringe is one of the best in the business.
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Matter Type:
Purchase and Sale
Kat
Collected on:
Thomson Snell & Passmore were recommended to us by our estate agent and we used their services for selling and buying. Cannot faul the service we received. Their customer service is 5 star and if other companies could take notes from them, life would be a lot easier everywhere. We would recommend Thomson Snell & Passmore and would definitely have them top of the list if we ever move house again.
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Matter Type:
Purchase and Sale
Christine
Collected on:
We have recently sold and bought property and were very pleased with Thomson Snell and Pass more . Our solicitor was the best helpful and quick to get things done we have used this firm many times and would always use them again and recommend them to others .
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Thomson Snell & Passmore is a highly respected legal practice and one of the largest law firms in the South East outside London, employing over 270 staff. The firm is highly rated in all practice areas in The Legal 500 directory where 43 lawyers are recognised, while 31 lawyers are recognised in Chambers. We have achieved this by continuously aligning ourselves with our clients’ ever changing needs as well as ensuring that we provide intelligent and practical legal advice to both businesses and individuals. Our clients range from high net worth private individuals, family trusts and owner managed businesses to AIM listed companies, U.K. subsidiaries of multi-nationals, major U.K. Plcs, local authorities, charities and public/private sector partnerships. Our Commercial Group consists of approximately 80 lawyers some of whom have qualified, trained and worked in magic circle and other large City practices before moving out to Kent. They are experienced in providing a degree of expertise and practical commercial advice at service levels and fees that our more astute commercial clients expect. We are constantly striving to improve and differentiate ourselves from other firms in the region. We recognise the key factors for clients when choosing which law firm to use: the client experience and the level of service provided; the technical competencies of the team dealing with the instruction and value for money. With offices in Tunbridge Wells and the Thames Gateway, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses.
