Matter Type:
Probate
Alastair
Collected on:
Rude, Arrogant and Indifferent
After overseeing a family heist in which I was robbed of almost 200,000GBP they were unable to comply with the simplest of requests -- to send a PDF of the transfer details which was needed since the money is over a week late (and counting) in arriving. This despite being repeatedly asked. The compliance officer actually told me, her client, "I'm busy. It's not my job to send PDFs" and then HUNG UP ON ME (this at 2am where I am based in Tokyo).
The experience with the Will and Kingsford's lack of empathy, basic courtesy and humanity has caused me to have three panic attacks this year.
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