After overseeing a family heist in which I was robbed of almost 200,000GBP they were unable to comply with the simplest of requests -- to send a PDF of the transfer details which was needed since the money is over a week late (and counting) in arriving. This despite being repeatedly asked. The compliance officer actually told me, her client, "I'm busy. It's not my job to send PDFs" and then HUNG UP ON ME (this at 2am where I am based in Tokyo).
The experience with the Will and Kingsford's lack of empathy, basic courtesy and humanity has caused me to have three panic attacks this year.

After overseeing a family heist in which I was deprived of almost 200,000GBP they were unable to comply with the simplest of requests -- to send a PDF of the transfer details which was needed since the money is over a week late (and counting) in arriving. This despite being repeatedly asked. The compliance officer actually told me, her client, "I'm busy. It's not my job to send PDFs" and then HUNG UP ON ME (this at 2am where I am based in Tokyo).
The experience with the Will and Kingsford's lack of empathy, basic courtesy and humanity has caused me to have three panic attacks this year.

My husband and I recently decided to revise our Wills. Originally drawn up by Kingsfords in Hythe, we returned to ask them to do the revisions. We were able to make an initial appointment early, and after approving the drafts via email, the Engrossments were ready for signing within days. We received our copies within 48 hours. The whole process was speedy and efficient. The staff in Hythe are so helpful and friendly. Service like this takes the 'pain' out of what might be a rather daunting experience

Kingfords dealt with my late wife's probate and also writing a new will for myself.
Everything went smoothly with face to face meetings, telephone consultations and draft documents via email.
I highly recommend Kingsfords and especially Julie Granger who dealt with my new Will.
Also the secretaries were very helpful.

Dear Julie, Now that the estate administration for our father has been successfully concluded I just wanted to say a big Thank You… on behalf of myself and I'm sure the other co-executors… for your support and guidance through the entire administration process. From the outset it was a pleasure to meet with you and to interact with the other members of the professional Kingsford's team. You mentioned in your email that you have a daughter living in Perth. Once international travel resumes (post Covid), should you feel inclined to travel to Australia to visit her, could I suggest you incorporate a visit to NZ. A visit to the South Island would be a 'must', but I would be happy to host you in Rotorua (lot's to see and do around here) and I'm sure my brother Ken would do the same in Auckland. Just a thought! With Joe Biden now inaugurated as president in America and Covid-19 vaccines beginning to roll out, the future for the world is beginning to look a lot more positive! All the very best

Dear Ms. Julie Granger, Mr Alan. Green has acted on my behalf to resolve a matrimonial matter referenced above. I am very happy indeed with the level of proffessionalism and advice received and services rendered through out this two year period. The Council recommended and selected for the court hearing proved to be very capable with a satisfyingly appropriate result. I wouldnt hesitate to recommend Kingsfords and the individuals that acted on my behalf in this matter. Many thanks.

Dear Julie, I was made redundant in July and was advised by my company to speak with a solicitor about my redundancy settlement. Not only was I upset and worried about the situation, but also very scared and nervous about contacting a solicitor as this was all new to me. I contacted Kingsfords and spoke firstly to Jacqueline Chappell, who was very helpful and gave clear instructions on what I needed to send to her. Jacqueline immediately made me feel much better and told me that it would be Leigh Prebble-Benn who I would have my telephone appointment with. When I first read through my settlement agreement I didn't really understand what it all meant and so when Leigh took the time to read through it line by line to explain things in simpler terms, it wasn't so overwhelming. Leigh also gave clear instructions on what I needed to do next and everything was all done quickly. It was also very lovely to know that I could contact Leigh if I had any other concerns. Their professionalism and kindness is outstanding and I wanted to thank them both as I am truly grateful. Best wishes and kind regards