Request a callback

Book an appointment

How Stephensons Solicitors LLP Compares

Value for money

!

Limited data.

This firm - 90%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Stephensons Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Stephensons Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 50%
About Right 50%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Stephensons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Stephensons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 92%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Stephensons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Stephensons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 92%
No 8%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Stephensons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    2007
  • Very Good

    105
  • Average

    18
  • Poor

    33
  • Awful

    178

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Dazzladaz v

Dazzladaz v

August 29, 2024

Report to admin

Collected on:

Diabolical Company

We have tried to use this Company to do a Section 21.
We suggest you do not use this shambolic company to carry this work out.
They will drag this out for months and get you know where with it, for months. They will debunk every think you provide them with and then make up more then you need to give, to action a Section 21. They will literaly sell you out, then to drop your case.
They are utterly Shambolic. Their Advisor team members are very rude also, of which CIA now know about. Constantly talking over you, when your trying to explain your issues with them. Sophie Chilstone must be one of the worst Solicitors I have ever known and I know of a lot after my Ex wife has worked in the legal proffesion for more years than I can care to mention. Totally unprofeesional and basically uncontactable, except via email only.
Also they have broke the Data Protection Act by corresponding to unauthorised customers, on the phone etc. A complete admittance by themselves, as from the 29/08/2024. Then change their tact and stop talking to you, when things get a little difficult for them and you advise them, they are being recorded for training and monitoring purpose.
Stay well clear of this diabolical Solictor / Solicitors, they will just waste your time and money.

Was this review helpful?

sina

sina

February 25, 2021

Report to admin

Collected on:

AWFUL

Found this company on google - I called up today to ask for costing of services and advice for my father which has hearing/speaking difficulties. I was then rudely told that he should call back and they cannot offer any advice without him calling. They would not take my details even for somebody to call me back. It's Awful that my father that is elderly should be treated this way. when I tried to explain surely some advice on the process should be given before my father decides on the matter, the receptionist quite rudely said this is not possible hung up. We would rather use a company that actually cares about its customers and wants to help. They clearly do not care.

Was this review helpful?

Tamsen

Matter Type:

Purchase and Sale

Tamsen

January 08, 2018

Report to admin

Collected on:

Very poor

Aside from ignoring emails and telling mistruths consistently, they made errors and failed to advise on basic things that caused delays.

Their processes were antiquated and time consuming and they never confirmed receipt of anything, so I had to chase constantly.

My solicitor left the firm half way through my case, without any notice or communication and it took the new one a week to catch up.

In summary, a really poor service and not good value for money. I would not recommend them and in fact would actively discourage anyone to use them.

Some three months since I gave feedback online at their request, I have heard nothing from them which only confirms my suspicions that client care is not a value of this firm.

Was this review helpful?

Elizabeth

Matter Type:

Litigation Law

Elizabeth

August 12, 2015

Report to admin

Collected on:

lack of knowledge

I would not use this Firm or advise anyone else to as they are quick enough to take upfront money but do not seem to understand much about the law. A total waste of my time and very stressful. Made a Complaint months ago still waiting for a reply. Do yourself a favour and find someone else

Was this review helpful?

Alfie Allen

Verified review

This review has been left by a verified client who used Stephensons Solicitors LLP.

Alfie Allen

October 28, 2024

Report to admin

Collected on:

Excellent Service

We used Stephensons as our solicitors for buying a house. The whole process was smooth start to finish and our Case Manager Kim was quick to respond and kept us updated. Highly recommend Stephensons and Kim in particular for anyone needing a solicitor.

Was this review helpful?

Andrea M.

Andrea M.

October 23, 2024

Report to admin

Collected on:

Efficient and professional

I have dealt with lawyers before and always had a negative experience. This time I went for Stephenson firm after my reading positive reviews. After speaking to Skye, I felt that this firm would be the right one who put my doubts at ease and advised me to discuss the matter with Laura Hannah who is solicitor specialising in this area or concern. I have no regrets and am very pleased that went for them as my delicate case was handled with care and issues have resolved quickly. I must highlight I was impressed how they listened to me and attended my anxiety related to the case, they answered all my questions in a timely manner so I could have a good understanding of the matter. Empathetic and supportive solicitors, put my anxiety down which is rare to find. Thank you Stephensons, would use our service again.

Was this review helpful?

Kaz G

Verified review

This review has been left by a verified client who used Stephensons Solicitors LLP.

Matter Type:

Tenant Eviction

Kaz G

October 15, 2024

Report to admin

Collected on:

Impressed!

Despite the unfortunate reason for my interaction with Stephensons solicitors (eviction of bad tenants), my solicitor, Andrew Whitehead, was very clear and understanding in all communications; provided explanations along the way and gave good advice to mitigate any risks. A real professional experience from beginning to end - I don’t know how else I would have got my house back! Big thank you to Andrew and his team! 🙏

Was this review helpful?

Mandy

Verified review

This review has been left by a verified client who used Stephensons Solicitors LLP.

Mandy

October 15, 2024

Report to admin

Collected on:

Excellent customer service, knowledge and experience.

They know their stuff and achieve their goals. Sophie was great at communicating and keeping me updated until my court order was granted. Would use again for sure.

Was this review helpful?

Meg holmes

Verified review

This review has been left by a verified client who used Stephensons Solicitors LLP.

Meg holmes

October 14, 2024

Report to admin

Collected on:

Brilliant solicitor!

I chose stephensons solicitor as i read they were they were good, i was so close to getting my child taken away before she was even born but victoria helped me a lot and gave me the best advice. Now my little girl is 3 months old, shes the happiest, most cutest baby ever and i am not under threat of loosing her anymore!

Was this review helpful?

E Reid

Verified review

This review has been left by a verified client who used Stephensons Solicitors LLP.

E Reid

October 09, 2024

Report to admin

Collected on:

Professional Negligence Claim

Stephenson's was assigned my file by the SRA after the law firm working for my company was closed. The file was in a chaotic state, and Stephenson's had to work diligently to correct numerous errors that had accumulated over three years. After addressing these issues, they successfully delivered a professional negligence claim, helping my company recover all its losses. The team at Stephenson's were patient, knowledgeable, and always willing to explain what they were doing and why. We are very grateful for the effort they put in on our behalf.

Was this review helpful?

Stephensons Solicitors LLP are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

It is our business to deliver legal services that work for our clients, and you can trust our specialists to take care of things on your behalf. Over the years many of our teams have been recognised by industry awards for their excellence.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Actions against the police
    • Assault using a Taser gun
    • Excessive force or assault
    • Human rights breaches
    • Malicious prosecution
    • Police negligence
    • Wrongful arrest or false imprisonment
  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Domestic Violence
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motorbike Accident
    • No Win No Fee
    • Occupational Asthma
    • Pedestrian Accident
    • Personal Injury Law
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Management buyouts
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Regulations
    • Environment
    • Health and Safety
    • Licensing
Book an appointment