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How Liberay Legal Limited Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Liberay Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Liberay Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 10%
Overpriced 5%
About Right 84%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Liberay Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Liberay Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    42
  • Very Good

    2
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kelly

Kelly

November 20, 2024

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Collected on:

I would recommend

Natalie at Liberay was amazing, she kept me informed from start to finish, and persisted even when my council landlord were trying to drag their heels and draw it out as long as possible. She got me a great result! Would definitely recommend!

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Catherine

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Catherine

November 15, 2024

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Great job

Carla was amazing, great communication and very understanding. Would recommend to anyone who needs help

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Colin

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Colin

November 14, 2024

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They so very good fo help us

Very good experience helped us get everything sorted out and quickly

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Michael

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Michael

November 12, 2024

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Fantastic service

Liberay legal have been amazing with dealing with my claim against my landlord, completely stress free from start to finish, regular updates so there’s no need to chase them, I’d definitely recommend them to family and friends.

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Patricia

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Patricia

November 09, 2024

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Mould

Staff was very helpful and friendly. I got very good support and was top of priority. Case was smooth and got compensated and my landlord was made to do all my outstanding repairs. Firm is very professional and knowledgeable. I will recommend them.

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Valerie

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Valerie

November 07, 2024

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Housing dispair

The legal team have been nothing more than exceptional

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Beverley

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Beverley

October 30, 2024

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Carla

Just want to say thanks to everyone that helped with matter and a big thankyou to Carla she has been amazing so thankyou Carla all the best and I would definitely recommend Liberay Legal Limited to family and friends

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Karthikeyan

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Landlord and Tenant

Karthikeyan

October 28, 2024

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Collected on:

Excellent service and followups

My case was handed by Ruheen Mohamed, I am really impressed with the professionalism, patience and commitment.
My case got resolved within 1-1.5Months, with proper updates and suggestions.
Keep it up folks.

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Raphael

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Landlord and Tenant

Raphael

October 22, 2024

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Exceptional Service - Tenancy Deposit Dispute Resolved!"

I'm thrilled with the outstanding service I received from Liberay Legal Limited. Their expertise and professionalism helped resolve my tenancy deposit dispute efficiently and effectively. From initial consultation to resolution, the team demonstrated exceptional communication, empathy and knowledge.

Their guidance was invaluable, and I appreciated the regular updates throughout the process. The outcome exceeded my expectations, and I'm grateful for their dedication.

If you're facing a similar issue, I highly recommend Liberay Legal Limited. Their expertise will provide you with peace of mind and the best possible outcome.

Thank you, Liberay Legal Limited, for an exceptional experience!"

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John and Joan

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

John and Joan

October 22, 2024

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John vs Council

I would not hesitate using Liberay Legal again as they are very adept at what they do,keeping you informed throughout the process of claim etc. and are there to help with any queries you may have.well done David WoodingDavid

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Reviews collected from

Kalli

Matter Type:

Housing Disrepair

Kalli

October 22, 2024

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Kalli

I would definitely recommend they went above and beyond to meet all my needs and get me the outcome I wanted thanks again

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Richard

Matter Type:

Housing Disrepair

Richard

October 21, 2024

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Richard

The only issue is how long it's took nearly 3 years the council are a joke Julie has done a great job in my opion it's not there fault to how long it takes but things got moving quickly by sending them emails also keeping me always in the loop i got compensation after it was took to court yes bad experience with council they just don't want to do anything yet they expect you to live with mould n dampness defective property the amount of times I spoke with them to do these repairs there's so much inside and out and I had to get solicitor's onto this and I'm very pleased that now theve breached things will start getting done at my property I would def recommend liberal solicitors all I can say is I hope they don't breach again as sick of it all take your rent and expect you to live with all these issues in the property.
Once again anyone who reads this you can't go wrong with using liberal solicitors you will not regret it.

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Adam

Matter Type:

Housing Disrepair

Adam

October 17, 2024

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Adam

Very good top service from Julie adams always top service and fast with responses

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Toni

Matter Type:

Housing Disrepair

Toni

September 14, 2024

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Toni

Fantastic and helped me get alot of my work done that needed to be done thanks you very much.. only one issue I did have was they took take time to get back Intouch after each email but definitely helped thank you again

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Liberay Legal Limited are accredited by

accreditation

About this branch

Description

With over 50 years collective experience in the legal industry, we place our clients at the forefront of our focus, providing exceptional individual client care with constant communication, excellent professional advice and impressive settlement results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
    • Landlord and Tenant
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