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How Liberay Legal Limited Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Liberay Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Liberay Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 8%
Overpriced 5%
About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Liberay Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Liberay Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    59
  • Very Good

    6
  • Average

    2
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Alieshia

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Alieshia

January 18, 2025

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Collected on:

Housing disrepair claim

Absolutely amazing experience and very professional. From start to finish we were kept informed with everything

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Rebekah

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Rebekah

January 18, 2025

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Collected on:

Housing disrepair

Laura has been fantastic with us throughout the time we needed her

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Michelle

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Michelle

January 18, 2025

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Collected on:

housing disrepair

overall the experience of using liberay legal was good in some parts there was just a lack of communication

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Emma

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Emma

January 16, 2025

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Collected on:

Housing

To start with wasn't sure how it was going to end until Phil Scott took over then everything went smoothly and finalized

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Abby

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Abby

January 06, 2025

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Collected on:

Thank you.

It was quite a long process but worth it. Thank you Laura for all your help and advice. Finally I can say the repairs are being completed and completed to a much higher standard than prior to asking Liberay Legal Limited for their help.

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Deborah

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This review has been left by a verified client who used Liberay Legal Limited.

Deborah

December 17, 2024

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Brilliant service

Would recommend to Friends and family really officiant

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Khadie

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This review has been left by a verified client who used Liberay Legal Limited.

Khadie

December 14, 2024

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Efficiency and professionalism

I will recommend LIBERAY TO ANYONE. Good communication and updates. Quick to respond

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Anonymous

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Anonymous

December 12, 2024

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Expediency

I always had to call and send emails to know the progress and I had to wait for more than ten days at a time to get a response. You advertise that cases take between 3 and 6 month mine took more than 10.

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Anonymous

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This review has been left by a verified client who used Liberay Legal Limited.

Anonymous

December 10, 2024

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Collected on:

Housing repairs

I’m happy with the results I received.
Everyone was friendly and easy to talk to.
I would gladly recommend them.

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Mariah

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Mariah

December 06, 2024

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Happy client

I'm so glad I went ahead with liberay, they took care of everything from start to finish, kept me updated throughout the whole process and pushed to get the best outcome. I struggled for years to get my landlord to take my issues seriously from mould/damp issues and things around my property that needed repairing/replacing. Very helpful and friendly and showed so much compassion and understanding, I had the pleasure of dealing with Clara and she didn't stop till the desired outcome was achieved, thank you!

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Reviews collected from

Tonii

Tonii

December 04, 2024

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Tonii

Thank you for all support. Really helpful and lovely and friendly team whilst remaining professional at all times.

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Kalli

Matter Type:

Housing Disrepair

Kalli

October 22, 2024

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Kalli

I would definitely recommend they went above and beyond to meet all my needs and get me the outcome I wanted thanks again

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Richard

Matter Type:

Housing Disrepair

Richard

October 21, 2024

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Richard

The only issue is how long it's took nearly 3 years the council are a joke Julie has done a great job in my opion it's not there fault to how long it takes but things got moving quickly by sending them emails also keeping me always in the loop i got compensation after it was took to court yes bad experience with council they just don't want to do anything yet they expect you to live with mould n dampness defective property the amount of times I spoke with them to do these repairs there's so much inside and out and I had to get solicitor's onto this and I'm very pleased that now theve breached things will start getting done at my property I would def recommend liberal solicitors all I can say is I hope they don't breach again as sick of it all take your rent and expect you to live with all these issues in the property.
Once again anyone who reads this you can't go wrong with using liberal solicitors you will not regret it.

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Adam

Matter Type:

Housing Disrepair

Adam

October 17, 2024

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Adam

Very good top service from Julie adams always top service and fast with responses

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Toni

Matter Type:

Housing Disrepair

Toni

September 14, 2024

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Toni

Fantastic and helped me get alot of my work done that needed to be done thanks you very much.. only one issue I did have was they took take time to get back Intouch after each email but definitely helped thank you again

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Liberay Legal Limited are accredited by

accreditation

About this branch

Description

With over 50 years collective experience in the legal industry, we place our clients at the forefront of our focus, providing exceptional individual client care with constant communication, excellent professional advice and impressive settlement results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
    • Landlord and Tenant
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