Liberay Legal Limited

0333 011 5105

At Liberay Legal, our focus is simple: to use our superior technical and strategic legal knowledge and experience to achieve the best possible outcome for our clients and place them in the financial position they would have been had they not been manipulated. Read more...

Address
Atria
Spa Road
Bolton
Lancashire
BL1 4AG
0333 011 5105
www.liberaylegal.co.uk

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Accreditations

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How Liberay Legal Limited Compares

Value for money

This firm - 97%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Liberay Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Liberay Legal Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 9%

Overpriced 6%

About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Liberay Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

6th / 20

402nd / 4644

Housing & Property

6th / 18

331st / 4270

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

57
Very Good

3
Average

2
Poor

0
Awful

0

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Deborah

December 17, 2024

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Brilliant service

Would recommend to Friends and family really officiant

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Verified review

Khadie

December 14, 2024

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Efficiency and professionalism

I will recommend LIBERAY TO ANYONE. Good communication and updates. Quick to respond

A representative from Liberay Legal Limited responded to this review on 16 December, 2024:

Thank you for your kind recommendation, Khadie. We’re glad to hear you were happy with our communication and responsiveness. We truly appreciate your support.

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Verified review

Anonymous

December 12, 2024

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Collected on:

Expediency

I always had to call and send emails to know the progress and I had to wait for more than ten days at a time to get a response. You advertise that cases take between 3 and 6 month mine took more than 10.

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Verified review

Anonymous

December 10, 2024

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Housing repairs

I’m happy with the results I received.
Everyone was friendly and easy to talk to.
I would gladly recommend them.

A representative from Liberay Legal Limited responded to this review on 13 December, 2024:

Thank you for your kind words! We're delighted you're happy with the results and found our team friendly and approachable. We appreciate your recommendation!

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Verified review

Mariah

December 06, 2024

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Happy client

I'm so glad I went ahead with liberay, they took care of everything from start to finish, kept me updated throughout the whole process and pushed to get the best outcome. I struggled for years to get my landlord to take my issues seriously from mould/damp issues and things around my property that needed repairing/replacing. Very helpful and friendly and showed so much compassion and understanding, I had the pleasure of dealing with Clara and she didn't stop till the desired outcome was achieved, thank you!

A representative from Liberay Legal Limited responded to this review on 09 December, 2024:

Dear Mariah, Thank you for your wonderful review. We’re so glad to hear Clara and the team were able to help you achieve the best outcome. Your feedback means a lot to us, and we're grateful for the opportunity to assist you. Best regards, Liberay Legal Limited

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Verified review

David

December 05, 2024

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Housing disrepair case

Laura was fantastic all the way through are case and kept us up to date and informed every step of the way
Thanks laura

A representative from Liberay Legal Limited responded to this review on 05 December, 2024:

Thank you so much for your kind review David! We’re delighted to hear that Laura made such a positive impact during your case. We’ll be sure to share your feedback with her — it means a lot to our team!

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Verified review

Paul

December 04, 2024

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Kitchen Ceiling works

I had a leak in my kitchen ceiling from an upstairs neigh which resulted in half my ceiling falling down and also occurring in the property due to the fact that the council would not repair my kitchen ceiling, even though I reported it for it well over a year I got this company to represent me and help me move forward with my case against the council they were very professional. The work got resolved, and I also got a new kitchen from the council, which I probably wouldn’t have got unless this company hadn’t helped me. They are very good very professional and also very helpful.

A representative from Liberay Legal Limited responded to this review on 05 December, 2024:

Thank you, Paul. It’s great to know we helped you get the resolution you deserved and the repairs have finally been done by your Landlord. We appreciate your trust in us!

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Verified review

Danielle

December 04, 2024

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My experience

I had nothing but a positive experience from the start with my solicitor she was very helpful and very understanding. Was not a very long wait to finally get my issues resolved.

A representative from Liberay Legal Limited responded to this review on 05 December, 2024:

Thanks so much, Danielle! It was a pleasure helping you, and we’re so glad you’re satisfied with the outcome.

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Verified review

Anonymous

December 03, 2024

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Julie Adams

In my personal experience having Julie Adams finalise my case was brilliant! She stayed in contact with me or responded back to any emails or calls asap! But she made a difference for sure. Thank you julie!

A representative from Liberay Legal Limited responded to this review on 05 December, 2024:

Thank you for taking the time to leave such great feedback! We’re delighted Julie could help make your experience smooth and successful. We’ll be sure to share your appreciation with them.

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Verified review

Anonymous

December 03, 2024

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Helpful

They were very helpful and professional dealing with the issue.

A representative from Liberay Legal Limited responded to this review on 03 December, 2024:

Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you had a positive experience and appreciate your feedback. We’re always striving to provide the best service possible. We noticed that while your comments were very kind, you rated us three stars. If there’s anything we could do to turn your experience into a five-star one, we’d love to know! Please don’t hesitate to share any additional feedback—your input is so important to us. Thank you for trusting us with your case.

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Reviews collected from

Tonii

December 04, 2024

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Tonii

Thank you for all support. Really helpful and lovely and friendly team whilst remaining professional at all times.

A representative from Liberay Legal Limited responded to this review on 05 December, 2024:

Hi Tonii, Thank you so much for your lovely review. We're so glad that we could help you with your case and achieve a successful outcome. Thank you for trusting us to deal with your claim!

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Housing & Property

Matter Type:

Housing Disrepair

Kalli

October 22, 2024

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Kalli

I would definitely recommend they went above and beyond to meet all my needs and get me the outcome I wanted thanks again

A representative from Liberay Legal Limited responded to this review on 23 October, 2024:

We’re so pleased to hear you were happy with our service Kalli! Thank you for your wonderful feedback — it means the world to us.

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Housing & Property

Matter Type:

Housing Disrepair

Richard

October 21, 2024

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Richard

The only issue is how long it's took nearly 3 years the council are a joke Julie has done a great job in my opion it's not there fault to how long it takes but things got moving quickly by sending them emails also keeping me always in the loop i got compensation after it was took to court yes bad experience with council they just don't want to do anything yet they expect you to live with mould n dampness defective property the amount of times I spoke with them to do these repairs there's so much inside and out and I had to get solicitor's onto this and I'm very pleased that now theve breached things will start getting done at my property I would def recommend liberal solicitors all I can say is I hope they don't breach again as sick of it all take your rent and expect you to live with all these issues in the property.
Once again anyone who reads this you can't go wrong with using liberal solicitors you will not regret it.

A representative from Liberay Legal Limited responded to this review on 23 October, 2024:

We really appreciate your feedback, Richard! We’re so glad we could make a difference for you and improve your living conditions. All the best!

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Housing & Property

Matter Type:

Housing Disrepair

Adam

October 17, 2024

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Adam

Very good top service from Julie adams always top service and fast with responses

A representative from Liberay Legal Limited responded to this review on 23 October, 2024:

It’s wonderful to hear that Julie provided such excellent service! Thank you for your review — we’ll make sure they know how much you appreciated their support!

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Housing & Property

Matter Type:

Housing Disrepair

Toni

September 14, 2024

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Toni

Fantastic and helped me get alot of my work done that needed to be done thanks you very much.. only one issue I did have was they took take time to get back Intouch after each email but definitely helped thank you again

A representative from Liberay Legal Limited responded to this review on 16 September, 2024:

Hi Toni, Thank you so much for your review. We’re delighted to hear that, despite the delay in email responses, we were able to make a meaningful difference in your housing disrepair case. We genuinely appreciate your patience and understanding. Your feedback helps us improve, and we’re taking steps to ensure faster responses in the future. If you have any more questions or need further assistance, please don’t hesitate to reach out directly. Thanks again for your trust and support!

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