Liberay Legal Limited

0333 011 5105

At Liberay Legal, our focus is simple: to use our superior technical and strategic legal knowledge and experience to achieve the best possible outcome for our clients and place them in the financial position they would have been had they not been manipulated. Read more...

Address
Atria
Spa Road
Bolton
Lancashire
BL1 4AG
0333 011 5105
www.liberaylegal.co.uk

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Accreditations

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How Liberay Legal Limited Compares

Value for money

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Liberay Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Liberay Legal Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 7%

Overpriced 3%

About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Liberay Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

5th / 20

362nd / 4550

Housing & Property

4th / 19

191st / 4226

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

84
Very Good

8
Average

2
Poor

0
Awful

1

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Cath

April 19, 2025

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Happy At Last!

I was having difficulty with my housing association regarding outstanding jobs for the past 20 years! A family member saw the advert and passed it to myself the only work I had to do was speak with a few people who represent
Liberay, in the first instance, took a few pictures and videos of the damaged/ outstanding works. Rachel represented me and worked tirelessly to achieve the best results. Keeping me updated every step of the way not only did I end up with a new bathroom and kitchen, (because of something which started as a leak 20years previously and a relatively small job to fix) ended up costing the landlord compensation as well. I am now a very happy tenant thank you Rachel x

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Verified review

Vicky

April 18, 2025

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Collected on:

Disrepair

Would recommend them to anyone they was very helpful and kept me informed about my claim at all times and got the claim resolved really quick

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Verified review

Kirstern

April 17, 2025

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Great experience

My solicitor was called Carla udall she has been absolutely amazing from start to finish very professional kept me updated with everything every step of the way would highly recommend to friends and family

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Jennifer

April 10, 2025

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Excellent

Excellent service explained everything in detail and extremely helpful

A representative from Liberay Legal Limited responded to this review on 14 April, 2025:

Thank you for your kind feedback, Jennifer. We're glad to hear the service was helpful and thorough.

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Verified review

Lisa

April 09, 2025

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Claim for leaking roof

After 4 and half years living with a leaking roof, water running down our walls, a collapsing ceiling and mould badly in all our rooms. Eventually after numerous years of trying to get it sorted. We contacted Liberay Legal and they were wonderful in pursing to get the work done and I received some compensation. Thank you so much.

A representative from Liberay Legal Limited responded to this review on 14 April, 2025:

Thank you for sharing your experience, Lisa. We're so glad Liberay Legal could help resolve the issue and secure compensation for you. Your feedback is greatly appreciated!

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Verified review

Rachel

April 09, 2025

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Excellent service.

Excellent experience, my housing was so poor at repairs, this helped to get my house up to an expected standard.

A representative from Liberay Legal Limited responded to this review on 11 April, 2025:

Thank you, Rachel, for your kind words! We're thrilled to hear that our service helped improve your housing repairs. It's great to know your expectations were met, and we’re glad to have been of assistance!

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Verified review

Hamdi

April 03, 2025

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Great service

It was easy to apply and relieved swift response. Case went on too long but with persistent from lawyer it was settled.

A representative from Liberay Legal Limited responded to this review on 07 April, 2025:

Thank you for your feedback, Hamdi. We're glad to hear that our persistence helped settle your case, and we appreciate your patience throughout the process.

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Housing & Property

Matter Type:

Housing Disrepair

Dawn

March 14, 2025

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The experience I’ve had with Liberay Legal limited

Liberay team very professional help in every way dealing with my problem.and I would use them again

A representative from Liberay Legal Limited responded to this review on 17 March, 2025:

Thank you, Dawn! We're so glad to hear you had a positive experience with our housing and property team. We look forward to assisting you again in the future!

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Verified review

Kirsty

March 13, 2025

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Housing disrepair

Had a very good experience all round stayed in contact with me through the while process

A representative from Liberay Legal Limited responded to this review on 13 March, 2025:

Hi Kirsty, thank you for taking the time to leave us a review. It was a pleasure to represent you and we're so glad we could achieve a successful outcome for you.

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Housing & Property

Verified review

Matter Type:

Housing Disrepair

Helen

March 13, 2025

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Very happy

I understand these cases can take up to a year to resolve but you did it much quicker than I expected!

A representative from Liberay Legal Limited responded to this review on 13 March, 2025:

Thank you so much for your kind review Helen! We are so pleased that we were able to reach a quick and successful resolution to your case.

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Reviews collected from

Stephanie

April 15, 2025

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Stephanie

Library legal limited are a greedy company. They had my landlord pay their legal costs of over £1,000 and I was given £400 compensation. Obviously they took a chunk out to that as well. Why say that the other side is going to be paying their legal fees when you're going to take money out of my measly £400? Pure greed

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Gordon

February 05, 2025

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Gordon

I complained for 3 years about repairs to my landlord about repairs. Liberay then took up my case & with great efficiency resolved my complaint keeping me updated at all times without the stress & worry involved. After the case was won work although not completed it has begun very professional

A representative from Liberay Legal Limited responded to this review on 07 February, 2025:

Thank you for sharing your experience, Gordon. We're pleased to hear that Liberay efficiently resolved your case and kept you informed throughout the process. Your feedback is much appreciated!

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Tonii

December 04, 2024

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Tonii

Thank you for all support. Really helpful and lovely and friendly team whilst remaining professional at all times.

A representative from Liberay Legal Limited responded to this review on 05 December, 2024:

Hi Tonii, Thank you so much for your lovely review. We're so glad that we could help you with your case and achieve a successful outcome. Thank you for trusting us to deal with your claim!

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Housing & Property

Matter Type:

Housing Disrepair

Kalli

October 22, 2024

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Kalli

I would definitely recommend they went above and beyond to meet all my needs and get me the outcome I wanted thanks again

A representative from Liberay Legal Limited responded to this review on 23 October, 2024:

We’re so pleased to hear you were happy with our service Kalli! Thank you for your wonderful feedback — it means the world to us.

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Housing & Property

Matter Type:

Housing Disrepair

Richard

October 21, 2024

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Richard

The only issue is how long it's took nearly 3 years the council are a joke Julie has done a great job in my opion it's not there fault to how long it takes but things got moving quickly by sending them emails also keeping me always in the loop i got compensation after it was took to court yes bad experience with council they just don't want to do anything yet they expect you to live with mould n dampness defective property the amount of times I spoke with them to do these repairs there's so much inside and out and I had to get solicitor's onto this and I'm very pleased that now theve breached things will start getting done at my property I would def recommend liberal solicitors all I can say is I hope they don't breach again as sick of it all take your rent and expect you to live with all these issues in the property.
Once again anyone who reads this you can't go wrong with using liberal solicitors you will not regret it.

A representative from Liberay Legal Limited responded to this review on 23 October, 2024:

We really appreciate your feedback, Richard! We’re so glad we could make a difference for you and improve your living conditions. All the best!

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