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How Liberay Legal Limited Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Liberay Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Liberay Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 8%
Overpriced 4%
About Right 86%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Liberay Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Liberay Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Liberay Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Liberay Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    78
  • Very Good

    7
  • Average

    2
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Dawn

Matter Type:

Housing Disrepair

Dawn

March 14, 2025

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Collected on:

The experience I’ve had with Liberay Legal limited

Liberay team very professional help in every way dealing with my problem.and I would use them again

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Kirsty

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Kirsty

March 13, 2025

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Collected on:

Housing disrepair

Had a very good experience all round stayed in contact with me through the while process

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Helen

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Helen

March 13, 2025

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Collected on:

Very happy

I understand these cases can take up to a year to resolve but you did it much quicker than I expected!

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Leanne

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Leanne

March 13, 2025

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Collected on:

Outstanding!

I am very grateful and so happy for what you have done for me.

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Ramata

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Ramata

March 13, 2025

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Collected on:

Housing repairs

I experienced significant difficulties with mold resulting from a leak that London and Quadrant failed to address. Legal intervention successfully resolved the issue.

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Lieghann

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Lieghann

March 11, 2025

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Collected on:

Housing repairs

On going issues with our landlord, regarding housing repairs. After speaking with Amy she helped get the issues we had sorted, she liaised with our landlord so we didn't have to, she was always extremely polite and friendly and answered any questions or concerns that we had. Amy told us the steps and processes forward.

Thank you

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Lee

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Lee

March 11, 2025

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Collected on:

Good

Great help with everything a needed advice on …. And got a good result at the end …

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Norman

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Norman

March 06, 2025

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Collected on:

Very very amenable and extremely helpful staff

I was really objectionable because I thought I’d got a Scammer on the line and as soon I realised I profoundly apologised. Being the ultimate professional she understood my concerns. Top of the Class for handling my misunderstanding really really professionally

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Correna

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Correna

March 06, 2025

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Collected on:

Disrepair claim

Excellent service from Carla at the disrepair team
Would highly recommend.

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Lisa

Verified review

This review has been left by a verified client who used Liberay Legal Limited.

Matter Type:

Housing Disrepair

Lisa

March 06, 2025

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Collected on:

Very happy

Please thank Annie Bates for all she has done for me.

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Reviews collected from

Gordon

Gordon

February 05, 2025

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Collected on:

Gordon

I complained for 3 years about repairs to my landlord about repairs. Liberay then took up my case & with great efficiency resolved my complaint keeping me updated at all times without the stress & worry involved. After the case was won work although not completed it has begun very professional

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Tonii

Tonii

December 04, 2024

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Tonii

Thank you for all support. Really helpful and lovely and friendly team whilst remaining professional at all times.

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Kalli

Matter Type:

Housing Disrepair

Kalli

October 22, 2024

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Kalli

I would definitely recommend they went above and beyond to meet all my needs and get me the outcome I wanted thanks again

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Richard

Matter Type:

Housing Disrepair

Richard

October 21, 2024

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Richard

The only issue is how long it's took nearly 3 years the council are a joke Julie has done a great job in my opion it's not there fault to how long it takes but things got moving quickly by sending them emails also keeping me always in the loop i got compensation after it was took to court yes bad experience with council they just don't want to do anything yet they expect you to live with mould n dampness defective property the amount of times I spoke with them to do these repairs there's so much inside and out and I had to get solicitor's onto this and I'm very pleased that now theve breached things will start getting done at my property I would def recommend liberal solicitors all I can say is I hope they don't breach again as sick of it all take your rent and expect you to live with all these issues in the property.
Once again anyone who reads this you can't go wrong with using liberal solicitors you will not regret it.

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Adam

Matter Type:

Housing Disrepair

Adam

October 17, 2024

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Adam

Very good top service from Julie adams always top service and fast with responses

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Liberay Legal Limited are accredited by

accreditation

About this branch

Description

With over 50 years collective experience in the legal industry, we place our clients at the forefront of our focus, providing exceptional individual client care with constant communication, excellent professional advice and impressive settlement results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
    • Landlord and Tenant
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