01332 559281
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Shacklocks LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Shacklocks LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Shacklocks LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Shacklocks LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Shacklocks LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Deborah
Collected on:
Professional, excellent customer service from Ben whilst having our Will and Power of Attorney updated.
Ben was a pleasure and would highly recommend.
Was this review helpful?
D
Collected on:
I don't often bother with writing reviews but it can be hard to find trusty legal support. I hope this honest acknowledgement of good service and a fair outcome is useful.
Firstly, don't be fooled by the modest location of this practice. Our solicitor, Ben Stubbins, listened patiently to our needs whenever required and fought our corner professionally and without over-complicating matters.
Even though events were challenging and, at times, beyond our control, I felt we were supported with integrity throughout. Ultimately we achieved a desired outcome although it was anything but straightforward and we are very grateful for steering us through the process.
If you seek a polite, no-fuss attitude with profession graft and integrity then this is a good place to start.
Was this review helpful?
Matter Type:
Child Arrangements Following Divorce
Erica
Collected on:
This review is for a different branch.
Shacklocks provided me with the advice and representation that I needed, with outcomes which have made the lives of my children and myself infinitely better.
Both Ben and Marcella have represented me in some rather challenging times throughout my difficult divorce and their compassionate, professional approach was excellent throughout. At times I felt overwhelmed by my situation, but the support of this remarkable team ensured I found the determination to keep going. This has made a huge impact on the future of my family.
I could not have successfully navigated this divorce without them; I would wholeheartedly recommend Shacklocks to anyone requiring legal support.
Thanks a million!
Was this review helpful?
Matter Type:
Child Custody
Lucas
Collected on:
This review is for a different branch.
This is the first time ever writing a review, but due to the importance of the subject I decided it is a good idea to leave one for others looking for solicitor. I was very lucky having Ben and Marcella working on my case. They were very professional, helping me getting through the most difficult year of my life. Every advice I received was spot on and the outcome was exactly what I was fighting for. I highly recommend Shacklocks LLP. (Father seeking 50/50 custody)
Was this review helpful?
Lucas
Collected on:
This review is for a different branch.
This is the first time ever writing a review, but due to the importance of the subject I decided it is a good idea to leave one for others looking for solicitor. I was very lucky having Ben and Marcella working on my case. They were very professional, helping me getting through the most difficult year of my life. Every advice I received was spot on and the outcome was exactly what I was fighting for. I highly recommend Shacklocks LLP. (Father seeking 50/50 custody)
Was this review helpful?
Matter Type:
Disputed Probate
David
Collected on:
This review is for a different branch.
Thomas was fantastic from start to finish. Friendly service and highly knowledgeable. Excellent service that I would highly recommend.
Was this review helpful?
Mr
Collected on:
This review is for a different branch.
Mr Slack was exemplary from start to finish. Cannot recommend him enough.
Was this review helpful?
Gail
Collected on:
This review is for a different branch.
Thomas Slack was extremely helpful professional and understanding regarding the reasons l had to update my will it was sorted very quickly without any fuss.
Was this review helpful?
Matter Type:
Trusts
Susan
Collected on:
This review is for a different branch.
We have instructed Shacklocks on many occasions, with Thomas Slack and his team delivering an exceptional level of service. Our family has dealt with Shacklocks for many years and we have always found them very professional and experts in their relevant area of legal service. Highly recommended.
Was this review helpful?
REBECCA
Collected on:
This review is for a different branch.
Jordanna was amazing, i felt very anxious about buying a new home as i hadn't done so in such a long time, Jordanna made me feel very calm and kept me updated at all times.
I would definitely recommend Shacklocks as a firm, very professional and understanding.
Was this review helpful?
