An absolutely first class service from first contact and through to completion. Support and advice throughout was exceptional. Follow-up and updates on a regular basis without asking. Entire process and engagement activities was simply but equally well-explained. Timeliness and efficiencies with equally first class on all matters with responses, on most occasions within hours, sometimes within minutes. Cannot begin to think of a better firm of or Solicitor matters relating to family bereavements and probate work at fair and affordable costs. The guidance and advice was just what was needed and with minimal burdens on myself. Thoroughly thoroughly recommend the use of Shacklocks for this type of work, without any hesitation whatsoever.

Attentive staff
Lovely reception
Excellent advice

Mum and dad had already appointed Shacklocks as their solicitors before they passed away and I wished they had known how well they had chosen. In dad's final days, he decided that he wanted to change part of his will and they visited him at his home in order to do this and couldn't have been more patient or kind. Following dad's death, Ben has handled multiple problems with dad's estate with his expert knowledge and has explained every step with honesty and patience. We have also used the services of both Tom and Ross to help guide us through using the Trust left to our brother and his family. We have always been kept fully aware of what was happening with the estate and have been treated with care and dignity throughout. I would not hesitate to recommend this company and thank Ben Edwards in particular for all of his efforts and patience.

My husband and I needed an update on our wills. We found the Solicitor helpful with advice and very knowledgeable for the parts of the will we wanted to change. The service was excellent.

Professional, excellent customer service from Ben whilst having our Will and Power of Attorney updated.
Ben was a pleasure and would highly recommend.