Shacklocks LLP

We were recommended to Shackocks by another solicitor in Mansfield who could not, due to workload, take the case on. At our first meeting in August 2024 we were told "dont be surprised if we are still in contact at the end of the year" Between August and November very little, if anything happened. Communication was virtually nil, we felt our case was just being left to oneside.Then in November 2024, the application to Land Registry for new deeds went through remarkably quickly for a Government dept, around 10 working days. What happened between August and November we will never know for sure! Then more delays, even though we had a buyer keen to complete, the case dragged on until final completion at the end of February 2025. The delays cost the Executors nearly £4000. And finally Shacklocks held on the the money from the property sale for a month, even though they had been told that an Executor account was not legally required but the account set up could be accessed by all executors. As a final insult, their accounts department said no interest would be paid on the money held as the interest due was only £1.11 and anything below £60 would not be paid. It was pointed out that anyone could find an account that would have paid over £200 in interest but in the end Shacklocks paid out interest of around £135 using 1.7% as an interest rate.
So would I recommend Shacklocks, NO. Its got one star because of a helpful receptionist.

Had a lovey experience with jordanna first time buyer very anxious about buying a house jordanna made me and my partner feel very calm kept urs updated and if we had anyJordanna Smedley inquiries was very easy to get hold of definitely recommend shacklocks and would use again

Had a lovely experience with jordanna first time buyer very anxious about buying a house jordanna made me and my partner feel very calm kept urs updated and if had any inquiries was easy to get hold of definitely recommend shacklocks and would use again

Supported and informed every step of the way during the purchase of a property. Will was approachable and contactable when needed to answer the questions and queries we had.

Selling an ex-tenanted terraced house can be tricky, particularly if it's one that is pretty old and quirky! This one had a collection of 'out houses' that presented a few issues. William gave us sound advice and responded professionally to the purchaser's questions. The issue didn't prevent a sale because we feel it was dealt with professionally, swiftly and competently by our knowledgeable solicitor William. We'd always be happy to recommend him.

Professional and helpful service provided for first registration of a property and also a sale of a property. All queries dealt with in a timely manner. Would recommend.

We are very greatful to Christalla for helping with our conveyancing. It took us six years and some aborted attempts to buy a property before we found the right one. Difficult, unresponsive buyers stretched the process another 6 months. Throughout the process Christalla was approachable, friendly, patient and professional always available when needed. Our thanks go to Christalla for a job very well done.
Shacklocks have been our solicitors for 2 generations working as executors, setting up wills, lasting powers of attorney and advising on estate planning.

We had lovely experiences both with Jordanna and Jude always welcoming and very helpful. Can't thank them enough.