0191 500 6989
EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver. Read more...
EMG Solicitors Limited
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of EMG Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using EMG Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used EMG Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how EMG Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used EMG Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how EMG Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that EMG Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Residential Conveyancing
Rachael L
Collected on:
I have instructed Richard at EMG for my last two house moves.
He is calm, clear and concise with a friendly approach. Richard was proactive at every stage of the process and kept me fully up to date. Highly recommend!
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Michael
Collected on:
Excellent level of service, always available to answer any questions and kept me updated with progress, dealt with any queries as they came in and just a great all round experience.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Del
Collected on:
Great service as always - helped with selling one of our properties!
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Stephen
Collected on:
Extremely positive experience. Guided by Claire French who was approachable and reassuringly extremely knowledgeable . Matter was dealt with and completed quickly.
Further meeting to sign and complete paperwork,again led by Claire who took her time to ensure all was understood.
Other Legal Firms possibly cheaper, but happy to pay the rate for the quality( and reassurance) of the service we got.
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Matter Type:
Wills
Cornelia
Collected on:
My husband and I were so very lucky to work with Claire - she helped us navigate through a very difficult stage in our lives and she displayed great professionalism and also empathy, patience and a lot of understanding. She was always prepared to go the extra mile - like sending emails or finishing a meeting outside her working ours. Big THANK YOU to her and her team. We could not recommend her highly enough.
A representative from EMG Solicitors Limited responded to this review on 11 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Wills
EL
Collected on:
Excellent and professional service from Clare French. She was personable, an extremely clear communicator and very helpful.
A representative from EMG Solicitors Limited responded to this review on 11 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Purchase and Sale
Kirstin
Collected on:
Ashley and Lauren were a pleasure to deal with - they responded quickly to my questions and made the process as simple as possible.
A representative from EMG Solicitors Limited responded to this review on 11 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Wills
Joyce and Malcolm
Collected on:
Brianna was a very pleasant and knowledgeable lady who gave us as much time as we needed to understand the process.
A representative from EMG Solicitors Limited responded to this review on 05 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used EMG Solicitors Limited.
Matter Type:
Probate
Andrew
Collected on:
Wills organised professionally and helpfully.
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Matter Type:
Purchase and Sale
D
Collected on:
From beginning to end, queries were promptly responded to. Support and patience was given when using online document formats.
Feedback and updates through hiccups which delayed the process (Land registry)
I liaised with Victoria regularly, who is meticulous, organised and persistent in her manner.
A representative from EMG Solicitors Limited responded to this review on 05 December, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Todd
Collected on:
Excellent service.
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ak
Collected on:
Absolutely appalling…avoid at all costs.
My buyer is using this solicitor and they are completely unresponsive, we have a no chain straightforward sale which is now in its SIXTH month, costing me thousands and these people will not respond to mine, my buyer or my conveyancers calls or emails. Even the director will only give us a “I’ll look into it”
My own conveyancer is not much better but they were ready to complete two weeks ago yet couldn’t get ahold of EMG for a week, now another week has gone by with no response besides “we are finalising the buyers source of income”.
Reading other reviews it looks like nothing is going to happen this side of Christmas, which will cause me massive financial stress on top of just having a newborn baby.
I do not understand why we have had this experience since there are many 5 star reviews but perhaps my account of this disappointing service might help move things forward for us. I see some reviews have been responded to.
If things are going to take so many months at least be upfront with customers rather than blatant ignorance?
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Matter Type:
Purchase and Sale
D
Collected on:
Consistently excellent!
Super communication, and tenacity throughout the entire process of selling a property through auction; managing hiccups and delays with Land registry, purchaser ill health. I highly recommend. Thankyou.
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Josephine
Collected on:
Thank you for the great service, special mention to Victoria A and Lauren B for your assistance with everything and patience, fantastic service and will be using EMG in the future. Would 100% recommend.
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James
Collected on:
Absolutely brilliant service - went above and beyond. Highly recommend
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Being a North East based business with our head office in the historic City of Durham, we are passionate about our roots. As a result we enjoy our involvement in a number of community initiatives which help us take forward our enthusiasm and passion. Visit our Community Support page. EMG Solicitors are a niche and award winning Legal 500 firm who specialise in Court of Protection, Deputyships, Family Law & Mediation, Disputes & Litigation, Employment, Residential Conveyancing, Commercial Property, Notarial, Lasting Powers of Attorney and Wills, Trusts & Probate.
EMG Solicitors are a niche and award winning Legal 500 firm who specialise in Court of Protection, Deputyships, Family Law & Mediation, Disputes & Litigation, Employment, Residential Conveyancing, Commercial Property, Notarial, Lasting Powers of Attorney and Wills, Trusts & Probate.
