Jo
Collected on:
Service Review
Very professional . Polite and friendly .
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01274 945 970
Alison Law Solicitors is an independent firm dedicated to providing our clients with optimum legal expertise and exceptional customer service. Client care is at the heart of our business, and we take pride in the relationships we build with our clients. We are a modern and progressive firm supporting our clients through direct lawyer contact, specialist advice, a free consultation for all initial enquiries and, most importantly, no hidden costs. Read more...
Alison Law Solicitors LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Alison Law Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Alison Law Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Alison Law Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Alison Law Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Alison Law Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Alison Law Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Alison Law Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Jo
Collected on:
Very professional . Polite and friendly .
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Matter Type:
Marriage Applications/Appeals
Rafigh
Collected on:
Please please don’t use this company if you don’t want to lose your money. Once they take your money they don’t even bother to send you an email. I promise you will end up calling them begging for either a refund or doing the service you paid for. I paid them to make a marriage visa application last year since then I have been struggling to talk to someone about my case but all I hear from the receptionist is someone will call you back but nobody will. Please don’t let them steal your money!!! I am going to make them to pay for my wasted money and time!!! I’m gonna leave my number so if anyone else has the same experience can call me to make them pay for what they do to innocent people!!!!
07548384585 please text only and I will get back to you
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Matter Type:
General Visit Visa Applications / Appeals
Frank
Collected on:
Do not trust this company. When I have enquired, I received a call within minutes. Persuaded to use their services and paid the cost. Since then received mostly generic correspondence to sign documents and send it back to allocated case worker. I did it, no reply no update what is happening, called office left voicemail, no-one got back to me, send several e-mails no replies. Called HO again being told I need to contact the complaint department only by e-mail. What could be a good and professional business relationship turned into sour experience. There are many other companies with even more competitive rates then this one. You might think twice before you sign up and ended up in long winded careless process like mine. Theese people only care up to the moment they take money from you. Agony is when you call them and they put you on hold, background message repeating trust, professionalism you can really on us and so on....... I wonder why.....
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Matter Type:
Family Based Visas
sakib
Collected on:
This review is for a different branch.
The team are were excellent all the way through my case, they always broke down the process to ensure I was clear on what was happening and the next steps. They were super friendly and reassuring throughout demonstrating their willingness to have the best outcome for me. I cannot recommend enough, Thank you again!
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Eva
Collected on:
This review is for a different branch.
After thoroughly research on internet for immigration service providers to assist with my wife’s visa from India, I was confident these guys were the best. I wasn't wrong! They assisted through the entire process, answered all questions and got us the result we needed. Highly recommended! Thank you guys.
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Matter Type:
Family Based Visas
Florian
Collected on:
This review is for a different branch.
After thoroughly research on internet for immigration service providers to assist with my wife’s visa from India, I was confident these guys were the best. I wasn't wrong! They assisted through the entire process, answered all questions and got us the result we needed. Highly recommended! Thank you guys.
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Matter Type:
Tier 2 (sponsored skilled workers)
Lyndal
Collected on:
This review is for a different branch.
ABSOLUTELY APPALLING SERVICE.
This firm is a scam!!!! DO NOT ENGAGE. You will be (as I was) utterly appalled at the complete lack of integrity, customer service, professionalism and knowledge of these charlatans. We have begun the complaints process through their site but as we don’t expect them to actually respond in an honest way, we have also sought advice and guidance from the legal ombudsman. They reply to their poor reviews online by saying they can’t contact you to make amends, or that they are unable to find your case - DO NOT BE MISLEAD; I have literally sent least 15 emails and twice that in unreturned calls trying to resolve this issue. Please don’t waste your hard earned dollars. I can not believe how hard I was conned. I was dealing with Nadeem from the Manchester Office but have since learned, they all work from home. It is not the firm they lead you to believe. If you’ve read this and still choose to engage then as your lawyers, you will be as disgusted as I am.
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Matter Type:
Family Based Visas
Esperanza V
Collected on:
This review is for a different branch.
Reached out for a few advice on something and Azka Habib was amazing. He was kind, thoughtful, asked tons of questions and gave me sound advice. I will be able to definitely be reaching out again, should I never need to!
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Matter Type:
Family Based Visas
Marie-France
Collected on:
This review is for a different branch.
Thank you very much for supporting me with my father’s visitor visa application. I will recommend everybody to get help from you for immigration services.
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Matter Type:
Family Based Visas
Milo
Collected on:
This review is for a different branch.
Best Advisor and fast everything working and kindly response. I am So Happy ❤️☺️☺️ Thank you so much all staff.
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Mehran
Collected on:
Amazing service by Alison law Bradford and huge thank you to Marya for dealing with my FLR case from Immigration department. Very professional and friendly also kept me updated throughout. I got my decision sooner than expected therefore extremely happy and highly recommend Alison Law Solicitors 100%. Thank you once again.
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Jordan
Collected on:
Was with Alison law for 4 years as my case had been dragged on for that long, they helped me every step of the way and managed to keep me out of jail which wasn’t looking likely. Would highly recommend Alison law to anyone who needs help in the legal department. Thank you Alison law and hopefully I won’t be needed you again.
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Muhammad
Collected on:
Good
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Naina
Collected on:
**Please read carefully before you decide to proceed with this firm (for your own sanity)**
In a nutshell, Alison Law Bradford are one of the worst claims management company out there. If I wasn't so angry right now I would actually laugh at how these people are allowed to operate. All the horror stories you hear about certain claims' companys regarding misconduct, mishandling, lack of reliability and dishonesty- you will find embedded within this firm and its people. For this reason, I have reported them to the Financial Conduct Authority.
I made the mistake of allowing them to deal with my claim and my purpose for leaving a review is so that nobody makes the same mistake or falls for the glowing reviews. Please look carefully as they are clearly fake and left by friends and family of those who work here.
In Oct 2020, I was involved in a no-fault car accident. This is my first accident since I passed my test 7 years ago and I am not prepared to accept any form of liability. I provided my statement, photographs and details of the independent witness and did this promptly and efficiently with a paper trail to prove it. Because I know how slow they are, I even drove my (damaged) vehicle to them (in Bradford) for the engineer to inspect for his report. I was told this would be done in a few days and it has now been 6 months. This matter has still not been resolved and that is simply because Alison Law can't be bothered- or they may have settled it behind my back and are avoiding my calls.
The following are examples of issues I faced with specific examples:
- Lack of integrity and unproffesionalism (they lie to you and tell you they will do something and months later still don't do it).
- When they are questioned, they blame everything on Covid. I understand things will move slower, but as proffesionals you are meant to get your job done regardless.
-Unorganised (nobody knows what is going on and everytime you speak with them, you will end up doing their job.
-They don't answer calls and when they do they return them after 2 weeks
- You have to 'pester' them and get on their backs for them to do the basics.
- Communication is poor meaning everytime you speak with them you find out somebody new is dealing with your issue.
-Staff turnover is high and everybody in this place seems to (conveniently) get sick and disappear every few weeks if you raise an issue.
-Unqualified people (I have a feeling this a family/friends set up where they just give anybody the job)
The stress and anxiety this place has caused me is uncalled for. Do yourself a favour and go with a reputable firm. I sincerely regret my mistake and wish I had never bothered with this firm.
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Mr
Collected on:
I'm extremely happy with the work & overall experience they took with my needs. I'm happy to say i'd recommend Alison Law to all my friends & relatives.
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Ahmed Waqas
Collected on:
very professional best in the business
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Alina Claudia Hassan
Collected on:
My experience is really bad, I don’t want to blame all company as lots of staff are great, Zoe was really nice when I decide to use this company. But the lawyer on my case is not something I expected. I apply for citizenship with indefinite leave and I was send papers for spouse visa. I have asked to be send the correct papers , no answer. I have all papers needed but the lawyer is not interested. So I will ask for refund if my money as I work hard , or someone else allocated to my case. It’s sad to give such a bad review for one person.
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Tufan Calban Marco
Collected on:
my friend has not got his money from those guys. they are keep lying about days and payment.
it has been now nearly 4 months we are still waiting refund from them.
not respecting our money and time we spend on the phone to get our rightful rights
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Urpha Ambrose Javed
Collected on:
Very bad experience. I will never recommend the solicitor who dealt my case. Poor customer service, no legal advise or help apart from very generic solicitor letter. Solicitor was not even replying to my several emails or several call. Took 4 months to submit the application.
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Lewis Shuff
Collected on:
Great customer service and happy to help! Would recommend
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Alison Law Solicitors is an independent law firm, whose aim is to provide its clients with the highest standard of legal expertise together with exceptional customer service. We are a modern and progressive firm supporting our clients with direct lawyer contact, no hidden costs, specialist advice and hassle free. Our main objective has always been to provide quality and efficient legal services together with expert advice and representation to our clients all over the world.