Anonymous
Collected on:
property conveyancing
I employed BES Legal to undertake the conveyancing of my property. I found them to be extremely hard to communicate with and had emails unanswered for long periods of time. Upon transferring funds for the redemption of my old mortgage It became apparent, approximately one week after moving, the mortgage was still active and it hadn't been cleared in full. I had to inform BES Legal they had underpaid the mortgage, they didn’t even realise their error, when they did, they didn’t explain what had happened in a way I could understand and then tried to get a CCJ against me and my wife, this added immeasurably to our stress on what is an already stressful time. I was left with no alternative than to seek help through the Legal Ombudsman, who after investigation awarded compensation for their poor service we received. I regret I cannot recommend them at all.
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