Imran was the conveyancer in 2023 for the purchase of our new home. From the outset there was no communication & that went from bad to worse!!
I was not able to talk to him on the phone throughout the entire process as there were numerous excuses as to where he was. During the 4/5 months he acted for us he was away from the office for three extended periods for holiday & family issues which is fair enough but no one was left acting on his behalf which meant weeks passed without us hearing anything.
Stephanie from BES was the solicitor acting for us on the sale of our home & we had no complaints with her. She was very responsive, answered our phone calls etc & even she had issues with Imran being unresponsive & not knowing when he would be back in the office which massively held things up.
Finally Bernard took over from Imran & things got better as he would answer our phone calls & ring us with updates (as did Stephanie).
We made numerous complaints as did our estate agents as the frustration was unbearable & we’re told the directors would contact us….they never did, which says a lot about the company.
Looking at all the negative reviews with similar complaints against him it beggars belief that Imran is still aloud to practice ‘ worse that it appears he is a director so there really is no hope for the company.
Avoid at all costs or you will live to regret it.

Imran at BES legal LTD Birmingham provided exceptional service throughout the entire property transaction process. He was professional, efficient, and communicative, ensuring I was kept informed at every step.

His attention to detail and thoroughness gave me confidence that all legal matters were handled impeccably. He was always quick to respond to queries, explaining complex terms in a clear and understandable way.

I appreciated his ability to manage tight timelines and ensure everything was completed on schedule. His fees were transparent and fair, with no hidden surprises.

I would highly recommend Imran to anyone looking for a reliable and knowledgeable conveyancer. He made what could have been a stressful process smooth and straightforward! Very impressed!

The worst customer service I have ever experienced. The Conveyancer was rude, unresponsive, unprofessional and lacked integrity.

Buying a property through BES was the most stressful and frustrating experience. It will take months to recover from the trauma.

Avoid!! Most stressful time dealing with these solicitors, extremely unprofessional. Ignore phone calls, emails, and fob you off. Nearly lost completion of my property due to this firm. Sarah LeBond left the company with no prior notice, whilst the company stated due to her retirement (who does not plan for a life changing event such as this?).

I made my complaint officially with BES but they were uninterested as they had received my payment for their services already.

Imran was unhelpful and would not take responsibility for an oversight he made on completion of my file.

Documents lost, inaccuracies… avoid!

I have no positive things to say about this solicitor practice at all. It’s been 5 months and the conveyancing has still not been completed - a sale that has no chain. The staff have been no help at all and I’m frustrated and annoyed. I wouldn’t want anyone else to go through this, so I would suggest you choose an alternative practice.
In 5 months I have had 2 emails. That’s it! Appalling and unprofessional.

I can not recommend Imran any more highly for the first hand professional experience in helping with the purchase of my property.
Conveyancing is such a stressful event .I had faith in Imran from day one and he delivered within the time frame he expected and stated. He was helpful, polite and courteous. I would definitely be using him AGAIN. A thorough five star experience.