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How Msb Solicitors Limited Compares

Value for money

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Limited data.

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Msb Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Msb Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Msb Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Msb Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Msb Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    628
  • Very Good

    27
  • Average

    4
  • Poor

    9
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sarah Graham

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Child contact

Sarah Graham

October 23, 2024

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Collected on:

child arrangement order

John and the team have been amazing through this whole experience, which has been difficult. The support and professionalism has been outstanding if anyone needed any legal advice i would always recommend msb. Thank you to Nur sandi and Renn my counsel for getting me through court .

kind regards

Miss Sarah

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Anonymous

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Financial Matters

Anonymous

October 22, 2024

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Collected on:

John Owens did a great job

I have been working with MSB for nearly 9 years. At the point John took on my case things changed and he managed to get matters resolved.

He is straight talking but really clear about rights, fairness and how to manage through really tricky responses.

This review is about John and his team.

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Mathew

Mathew

October 20, 2024

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Excellent solicitor

Michael could of not helped me any more than he did, he was excellent at his job and great with communication all the time.

I can not thank Michael and MSB solicitors enough with the service that they provided.

I was wrongly accused of crimes I did not commit and these helped me so much especially Michael thank you very much my outcome was a No Further Action.

Would totally recommend Michael & MSB to anybody!



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Jay

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Jay

October 19, 2024

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All I can say is thank you

Rachel has dealt with my case from day one in the centre all the way to the very end so she’s been apart of my journey. It was so refreshing to be assured of where I stood with my children from day 1 of meeting and what I was legally entitled to as I have PR. I’m so glad I chose Rachel and MSB and I want to give a special mention to Teleri Jones who helped me get what I wanted and fought my corner like no one has done before. Thank you to everyone that’s helped me and listened to my rants also 🤣. I will definitely use MSB with any future legal cases I find myself in. Thank you so much for everything 😀

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William Henry

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Probate

William Henry

October 16, 2024

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Collected on:

Professional Service

Excellent professional customer service without over complicated explanations

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Tom

Tom

October 16, 2024

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No communication and very slow

No progress has been made on my re-mortgaging for weeks. I had been told that MSB were waiting on responses from the ground rent and building management companies and subsequently found out they had not been contacted at all at that stage. I've asked multiple times for an explanation about what is holding up the process and been told via intermittent emails that they are still waiting on responses. I have requested contact details more than once so I can chase up the round rent and building management companies myself but this request has been ignored.

This whole process has still not been completed, more than two months on, and I have provided everything required immediately. It has cost me a huge amount in higher interest costs.

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Stephen

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Professional Conduct

Stephen

October 16, 2024

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Collected on:

Interview

Dealt with the whole situation for me. Clear advice and reassurance

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Robert Stephen

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This review has been left by a verified client who used Msb Solicitors Limited.

Robert Stephen

October 15, 2024

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Collected on:

Good service

Good knowledgeable service and approachable at all times

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Charlotte

Matter Type:

Residential Conveyancing

Charlotte

October 14, 2024

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Collected on:

Shared ownership home sale

Tara was my solicitor and she managed the sale of my shared ownership property with exceptional professionalism and efficiency. She guided me through the entire process, ensuring all documentation was accurate and submitted on time. Her clear communication and proactive approach kept me informed and at ease throughout the transaction.

I highly recommend Tara for her expertise and dedication. I would definitely choose her for any future house purchases or sales, confident in her ability to navigate the complexities of home sales and purchases.

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Marius

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Marius

October 08, 2024

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Collected on:

Family Matter

Very helpful and great communication from Holly.

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Reviews collected from

Julie

Julie

February 11, 2022

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Julie

I can positively recommend Solicitors Direct. They handled a transfer of equity for us. Jade was very helpful and approachable keeping us up to date at all times.

I like the fact I could pop in with any paperwork as they are local. It makes such a difference being able to do that.

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Dorothy

Dorothy

January 06, 2022

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Dorothy

The solictors are really good ni problem even to speak to them had a few things dealt with they are always very polite and good at what they do plus inform you

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Michael

Matter Type:

Divorce

Michael

November 10, 2021

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Michael

The team at MSB did a fantastic job of managing my divorce proceedings. They made it simple and straight forward with accurate advice throughout. Highly recommend

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Colin

Colin

October 02, 2021

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Colin

Clear information, well presented, professionally sound

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Nicola

Nicola

June 07, 2021

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Collected on:

Nicola

Got back right away

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Msb Solicitors Limited are accredited by

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About this branch

Description

At MSB Solicitors, we have developed a reputation for being one of the most trusted law firms in the North West, Merseyside and Liverpool. We have 14 departments that include a range of expertise such as Family law, Property law, Commercial law and Crime. We have an award-winning track record in dealing with issues such as divorce, separation and child disputes. Whatever your circumstances, if you require a solicitor for any aspect of law, we have experts who can provide you with guidance to help you. We provide exceptional services to our clients and go above and beyond to achieve the right results. We know that the legal process can be complex, which is why we always ensure that we provide our clients with the tools and knowledge they need to be able to make informed and educated decisions that are right for them. We’re committed to making the process as stress-free and straightforward as possible. Our award-winning, experienced and professional solicitors provide sector-leading services and legal advice, guiding our clients through the process, to help achieve the very best solutions for them. With a caring and understanding approach, we build long-lasting relationships based on mutual trust, respect and results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Purchase and Sale
  • Wills, Trusts & Probate
    • Probate

Business areas of law

  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges