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How Msb Solicitors Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Msb Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Msb Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 9%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Msb Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Msb Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Msb Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Msb Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    688
  • Very Good

    31
  • Average

    4
  • Poor

    11
  • Awful

    27

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
CDun

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

CDun

October 31, 2024

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Review for John Owens

My experience with John & MSB has been overwhelmingly positive. I could not have hoped for better representation and advice, I would have genuinely been lost without his counsel. Both he and his team have at every stage provided the highest level of support imaginable, always professional, courteous and with genuine compassion.

I would not hesitate to recommend John and MSB to anyone requiring representation.

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Sarah Graham

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Child contact

Sarah Graham

October 23, 2024

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child arrangement order

John and the team have been amazing through this whole experience, which has been difficult. The support and professionalism has been outstanding if anyone needed any legal advice i would always recommend msb. Thank you to Nur sandi and Renn my counsel for getting me through court .

kind regards

Miss Sarah

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Anonymous

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Financial Matters

Anonymous

October 22, 2024

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John Owens did a great job

I have been working with MSB for nearly 9 years. At the point John took on my case things changed and he managed to get matters resolved.

He is straight talking but really clear about rights, fairness and how to manage through really tricky responses.

This review is about John and his team.

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Jaison

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Jaison

August 21, 2024

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Excellent service

Very good customer service and outcome. I had a good experience working with msb.

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Rebecca Aitken

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Child Arrangements Following Divorce

Rebecca Aitken

August 19, 2024

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Divorce resolution

Thank you to John, Eva, Mac and all the team at MSB. Fantastic outcome achieved from a very distressing event. Kept my expectations balanced from the start to finish. Very quick and professional at all times.

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David

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

David

June 21, 2024

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Thank You :-)

A fantastic professional and personal service from MSB. A special mention to Mak who handled my case from start to finish, the good and the bad !!!
I would highly recommend MSB should you require legal family services.

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Louise

Louise

June 10, 2024

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Debbie jones 10/10 amazing!!

First time buyer
Debbie was calm and checked in with me almost everyday.
She chased my doctor and estate agent as much as humanly possible and without her I dread to think how stressful process would of been

She so calming and factual honestly can’t recommend her enough

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Fiona

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This review has been left by a verified client who used Msb Solicitors Limited.

Fiona

April 18, 2024

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Financial resolution

Efficient , friendly, reassuring, professional, sensible & supportive service.

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Tracey Erskine

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Divorce

Tracey Erskine

April 18, 2024

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Consummate Professional

My issue is currently ongoing but even at this stage I would highly recommend MSB . MR John Owens has great legal knowledge and communication is outstanding , he has genuine empathy for his Clients and has shown great compassion for my situation.

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Andy Hanlon

Verified review

This review has been left by a verified client who used Msb Solicitors Limited.

Matter Type:

Family law

Andy Hanlon

February 26, 2024

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MSB Service

John was extremely professional and full of knowledge in his area of expertise. I felt John was very honest from day one and made me feel at ease in ensuring the case would have the best possible outcome for my children. The case was handled in such a way that it was amicable all the way through.

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Reviews collected from

Mark

Mark

November 13, 2024

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Mark

Amelia was empathetic and very informative in assisting us with our situation, keeping us updated and it was re assuring to have her in our corner.Will be contacting MSB again when we need them.

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Jamie

Jamie

November 11, 2024

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Jamie

I instructed MSB Solicitors Paul Gallagher when I had false allegations made against me. Paul was extremely quick with his responses and attended the police station at exactly the same time. I was invited in for a voluntary interview about the false and malicious allegations made against me.

Paul had read the file and gave me instructions and the police officers response via a prepared statement I would highly recommend MSB Solicitors and Paul Gallagher for any criminal investigation And MSB Solicitors for anything else you need.

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dan

dan

November 09, 2024

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dan

Paul Gallagher and Alison sharples , excellent job

If you use MSB I highly recommend!

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Tom

Tom

October 16, 2024

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Tom

No progress has been made on my re-mortgaging for weeks. I had been told that MSB were waiting on responses from the ground rent and building management companies and subsequently found out they had not been contacted at all at that stage. I've asked multiple times for an explanation about what is holding up the process and been told via intermittent emails that they are still waiting on responses. I have requested contact details more than once so I can chase up the round rent and building management companies myself but this request has been ignored.

This whole process has still not been completed, more than two months on, and I have provided everything required immediately. It has cost me a huge amount in higher interest costs.

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ron

ron

August 23, 2024

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ron

Barbara was both understanding and very professional, would have no hesitation in recommending her services as a solicitor.

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Msb Solicitors Limited are accredited by

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About this branch

Description

At MSB Solicitors, we have developed a reputation for being one of the most trusted law firms in the North West, Merseyside and Liverpool. We have 14 departments that include a range of expertise such as Family law, Property law, Commercial law and Crime. We have an award-winning track record in dealing with issues such as divorce, separation and child disputes. Whatever your circumstances, if you require a solicitor for any aspect of law, we have experts who can provide you with guidance to help you. We provide exceptional services to our clients and go above and beyond to achieve the right results. We know that the legal process can be complex, which is why we always ensure that we provide our clients with the tools and knowledge they need to be able to make informed and educated decisions that are right for them. We’re committed to making the process as stress-free and straightforward as possible. Our award-winning, experienced and professional solicitors provide sector-leading services and legal advice, guiding our clients through the process, to help achieve the very best solutions for them. With a caring and understanding approach, we build long-lasting relationships based on mutual trust, respect and results.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Purchase and Sale
  • Wills, Trusts & Probate
    • Probate

Business areas of law

  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges