Karmen
Collected on:
Awful service
This company is not reliable. They are not responding to emails, they found any excuses to delay your service. The working system is the same as in 1970s .
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Bes Legal Limited
03301247474
- Address
- B42 1TG
- 03301247474
- beslegal.co.uk
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How Bes Legal Limited Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bes Legal Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bes Legal Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Bes Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bes Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Bes Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bes Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Bes Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Thomas
Collected on:
Awful
This review is for a different branch.
The worst customer service I have ever experienced. The Conveyancer was rude, unresponsive, unprofessional and lacked integrity.
Buying a property through BES was the most stressful and frustrating experience. It will take months to recover from the trauma.
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Rosa
Collected on:
The worst solicitors I have encountered so far
This review is for a different branch.
I had a simple sale last year that fell through due to the poor quality of my solicitors. This firm, recommended by my estate agency, were impossible to conact by phone or in person after my money was paid. They lied to me on a number of occasions (in writing!) about what they had managed to achieve during the sale process, always blaming the other solicitor for any delays, and they charged me for sales packs that they never even requested from the relevant parties. Upon discovery of their poor level of service, they refused to reimburse me any money at all for the packs that they never issued or paid for. The solicitor assigned to me was unprofessional and lacked integrity. I would never use this firm again, even if their services were provided to me free of charge
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Anonymous
Collected on:
property conveyancing
This review is for a different branch.
I employed BES Legal to undertake the conveyancing of my property. I found them to be extremely hard to communicate with and had emails unanswered for long periods of time. Upon transferring funds for the redemption of my old mortgage It became apparent, approximately one week after moving, the mortgage was still active and it hadn't been cleared in full. I had to inform BES Legal they had underpaid the mortgage, they didn’t even realise their error, when they did, they didn’t explain what had happened in a way I could understand and then tried to get a CCJ against me and my wife, this added immeasurably to our stress on what is an already stressful time. I was left with no alternative than to seek help through the Legal Ombudsman, who after investigation awarded compensation for their poor service we received. I regret I cannot recommend them at all.
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Dal
Collected on:
Breath of fresh air.
This review is for a different branch.
Very helpful, friendly and courteous, they were Competent in handling my case.
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Matter Type:
Residential Conveyancing
Kate
Collected on:
Excellent
This review is for a different branch.
Stephanie dealt with the sale of my parent's property. She was professional and also very kind and considerate following the death of my father. Her communication was exemplary - she kept us informed and guided us through the sale going above and beyond to do so. I wouldn't hesitate to recommend Steph at BES.
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Matter Type:
Residential Conveyancing
Paul
Collected on:
Incompetent!
This review is for a different branch.
BES Legal were recommended by the estate agents selling the property to us, so naturally we assumed they would know what they are doing - how naïve we were.
We received little to no communication from our conveyancer, Dhanisha. Emails we've sent have gone unanswered.
Things we were promised that would be sent by a certain time never materialised with no explanation.
We've since discovered that our share of the freehold has not been transferred to our names and the notice of leasehold transfer not issued to the property management company, resulting in the previous owners of our property receiving a demand for a service charge payment. Money we've paid as part of our completion, to cover this service charge, has seemingly vanished. Nobody from BES has been in contact, to offer an explanation, as to where it's gone.
We tried to complain, but the name quoted in our Client "Care" Pack is for someone, who no longer works at BES!
We completed at the end of September and this is still ongoing at the end of February.
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Alesya
Collected on:
AVOID
This review is for a different branch.
AVOID! AVOID! AVOID!
We made a deal on the property April 2021. BES legal submitted application to HM Land registry (status is still pending) only last year after our numerous emails where I had to mention that all that looked like a fraud - taking people's money and not providing services. Kristina Howell and Nikki Babooram couldn't even be bothered to reply. Zero communication! We received a service charge invoice for the period we didn't even own the property. All our emails and phone call were always ignored. It was solicitor's job to make sure that all accounts were cleared but instead we got the property with the debts we had to deal with. Two years later nothing was done and we had to pay 1.5k to management agency. The management agency tried to contact them and end up being ignored as well. If you've got spare money, time and energy you are ready to lose - go for it! I would definitely call them THE BIGGEST SCAMMERS of West Sussex
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Matter Type:
Residential Conveyancing
Lizzie
Collected on:
Unprofessional
This review is for a different branch.
Avoid!! Most stressful time dealing with these solicitors, extremely unprofessional. Ignore phone calls, emails, and fob you off. Nearly lost completion of my property due to this firm. Sarah LeBond left the company with no prior notice, whilst the company stated due to her retirement (who does not plan for a life changing event such as this?).
I made my complaint officially with BES but they were uninterested as they had received my payment for their services already.
Imran was unhelpful and would not take responsibility for an oversight he made on completion of my file.
Documents lost, inaccuracies… avoid!
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Matter Type:
New home purchases and sales
Silvia
Collected on:
Terrible!!!!
This review is for a different branch.
After 5 months of purchase my property with Dhanisha and asked for my conveyancing file, paid an amout of 90£ to get it, I still did not received it. They are now ignoring my e mails, not replying at all, even tho I made a formal complaint. Terrible agency, documets missing, land registry not done properly. Stay away from them!
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About this branch
Regulated by
Legal services
Personal areas of law
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Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Wills, Trusts & Probate
- Probate
- Wills
Business areas of law
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Franchising
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
-
Regulations
- Health and Safety