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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Johns Gilbert & Frankton LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Johns Gilbert & Frankton LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Johns Gilbert & Frankton LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Johns Gilbert & Frankton LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Johns Gilbert & Frankton LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Johns Gilbert & Frankton LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Johns Gilbert & Frankton LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Greg
Collected on:
Dealing with them in relation to probate. Absolutly awful solicitor to deal with. Cost me ££££. Service appaling, letters we received were badly written and did not answer any questions. Did not respond even when repeatedly chased. If we phoned we were told they were out and failed to get back. Save your money go somehere else
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Alyce
Collected on:
I was going through a house purchase. Due to the findings of these amazingly thorough solicitors, I was able to pull out of my purchase, essentially saving myself from being scammed. If you are looking at buying a new build, I know it’s very tempting to take the offer of their recommended solicitors as it’s often cheap, but please use JGF instead. They found out that the housing company involved couldn’t even prove they owned the land that I was buying a house on. Without them knows what would have happened.
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Matter Type:
Residential Conveyancing
Andrew
Collected on:
From Day 1, handled my case with the utmost professionalism and candour. The staff are friendly, approachable, and have superb all-round legal knowledge. I was kept informed throughout and received top tier service at a very reasonable price. Can’t recommend this firm enough.
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Matter Type:
Wills
Debbie
Collected on:
Excellent service. We recently updated our wills and received proffesional, clear and concise advice. Fully recommend.
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Matter Type:
Probate
David
Collected on:
Having been offered the services of one of the partners who considered his time to be worth £200.00 per hour I was expecting a professional service. Nothing could be further than the truth.
Failed to obtain valuations for all the assets of the estate. Invented several new versions of the law and only came close to getting the law right after I had paid another solicitor to explain it to them. Ignored my own instruction but was happy to accept instruction from someone who was neither a direct client nor had any legal right to be involved in the matter. Rather than distribute the estate in accordance with the will repeatedly offered less than my entitlement.
Chose to comment on the size of the estate having lost £20,000.00 form the value of it then refused to accept any responsibility for this loss. Took over a month to respond to correspondence. Sent countless unnecessary letters asking for explanations of basic English language or contradicting themselves. Transferred ownership of a property without written consent. Failed to respond to any complaints, but complained about their clients who they then expected to pay for their appalling service. Having taken over two years to complete something which should have taken four to six months it took them another month to post the final accounts when the post office is less than five minute walk from their office. Took payment for their service without checking whether I was happy with their work or the estate was actually settled to my satisfaction.
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