As of today nearly 2 weeks on , the outstanding mortgage on our sale property has still not been cleared, our estate agents are chasing their fees and claiming breach of contract and they have overpaid us equity on the property, this is despite David in accounts PROMISING the mortgage was being paid via a rare phone call Tuesday 23rd April .
On Monday the 29th April we will be paying the mortgage on a property we no longer own.
Every single professional body involved in this transaction, from the buyers solicitor, the mortgage brokers, the estate agents are urging us to report this company to the Law Society and the SRA and we will be exploring every avenue including police reports and recouping costs , as on a personal note dealing with this awful company has made my partner mentally ill and be signed off work.
Now before the team at Ross Coates try and bury this review for "harmful & illegal content " What i would like is, Monday 29th send us a COMPLETE and correct statement and breakdown of the fees, immediately clear our outstanding HSBC mortgage with the sale funds you are sitting on, pay our estate agent their fees, tell us how much we owe YOU as you've overpaid us and finally as a gesture of goodwill waive your fees.
You are acting illegally retaining these funds and are in breach of all professional conveyancing standards.
If we do not hear from you by midday we will assume the funds have been taken fraudulently and will be alerting Ipswich Police.
(I will not be removing review as asked previously, and will update it when successfully resolved)
If you value you sanity do not engage with this company for conveyancing, they do not understand their legal commitments .