01473 219282
Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bates Wells & Braithwaite on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bates Wells & Braithwaite. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bates Wells & Braithwaite performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bates Wells & Braithwaite compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Anonymous
Collected on:
The whole matter was dealt with professionally and I was kept informed of the process. Would highly recommend.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Marcia robbins
Collected on:
Very professional made instructions clear to understand. Very knowledgeable will definitely recommend.
A representative from Bates Wells & Braithwaite responded to this review on 14 November, 2024:
Thank you for your positive feedback, Marcia! We're glad you found your experience with Hannah and the team to be professional and clear, and we appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Anonymous
Collected on:
I have recently (summer 2024) used Ms Karen Healy, at Bates Wells & Braithwaite Solicitors, as the conveyancer to deal with the probate sale of my late mother’s property in Ipswich.
The fees were clearly set out in writing at the start of the process and were very reasonable.
My email enquiries/instructions were acted on promptly.
The sale was completed very efficiently and there were no “hidden” costs incurred.
The net sale proceeds were paid into my bank account on the same day that the sale was completed.
I am very happy with the service provided by Ms Healy.
A representative from Bates Wells & Braithwaite responded to this review on 04 November, 2024:
Thank you for your thoughtful review. We’re so pleased to hear that Karen provided clear, efficient, and transparent service throughout the probate sale. Your satisfaction with the prompt responses and seamless completion means a lot to us!
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Accident At Work
Thomas Machin
Collected on:
Hannah Mitchell was absolutely amazing at sorting everything out for me, I can’t put into words my gratitude for Hannah’s hard work and dedication to getting my claim sorted. Very respectful and Well spoken.
A representative from Bates Wells & Braithwaite responded to this review on 28 October, 2024:
Thank you for your wonderful feedback, Thomas! We're so glad to hear that Hannah and the personal injury team provided you with outstanding support and dedication in sorting out your claim. Your gratitude and kind words about her professionalism mean a lot to us.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Mr and Mrs Ward
Collected on:
Rhian was very helpful, nothing was too much trouble.
Thank you so much.
A representative from Bates Wells & Braithwaite responded to this review on 23 October, 2024:
Thank you for your kind words! We are pleased to hear that Rhian was so helpful. Your appreciation means a lot to us!
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Divorce
Soraya
Collected on:
Denise head is a lovely and very understanding person who gave me advice that I needed im finally on the road to the clarity that I very much needed her help was very much appreciated thankyou
A representative from Bates Wells & Braithwaite responded to this review on 14 October, 2024:
Thank you for your kind words, Soraya. We’re glad Denise could provide the clarity and support you needed. Your appreciation means a lot to us.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Accident At Work
Chris Cook
Collected on:
From the first telephone conversation you were very helpful and honest about the strength of case I had and possible outcomes. I found the whole process stress free due to your input and in the end was very pleased with the outcome which was far more than I had hoped for. I would recommend your services to friends and family if they ever have employment problems in the future. Thank you for your assistance in this matter. A special mention to Hannah who i dealt with for most of my claim i cannot thank her enough for what she has done for me. Hannah was always there when I needed her and never left a stone unturned. 100% chose this company do not look around and if you can get Hannah Mitchell to pick up your case you are in very capable hands. I thank you once again
A representative from Bates Wells & Braithwaite responded to this review on 14 October, 2024:
hank you for your wonderful feedback, Chris. We’re thrilled to hear that you had a stress-free experience and that Hannah made such a positive impact on your case. We appreciate your recommendation and look forward to helping your friends and family in the future.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Accident At Work
Mrs Kim Randle
Collected on:
I received a 5 star 🌟 service from Hannah Mitchell regarding my accident at work claim. Hannah was always helpful with any questions that I needed answered and was given advice on the procedure of the claim. Would not hesitate in recommending Hannah.
A representative from Bates Wells & Braithwaite responded to this review on 03 October, 2024:
Thank you for your wonderful feedback, Kim. We're delighted to hear that Hannah provided you with 5-star service and helpful guidance throughout your claim. We appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Residential Conveyancing
Mark W
Collected on:
volved a deed of variation, which required the expertise of an experienced conveyancer. I couldn’t have chosen anyone better than Karen Healy. Without her guidance and support, I wouldn’t be in my new home today. Absolutely amazing!
A representative from Bates Wells & Braithwaite responded to this review on 25 September, 2024:
Thank you for your wonderful feedback, Mark. We're thrilled to hear Karen's expertise and support made such a difference in your journey to your new home.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Accident At Work
Chris Woodward
Collected on:
I was introduced to this company through my union and from day one I knew I was in good hands with my case.
Hanna Mitchell was absolutely amazing explaining everything to me on how my case would be handled, she kept me informed with what was happening and what she needed from me.
Her communication was second to none and the outcome exceeded my expectations and I can’t thank her enough . So thank you very much.
A representative from Bates Wells & Braithwaite responded to this review on 25 September, 2024:
Thank you for your fantastic feedback, Chris. We're glad to hear Hannah provided excellent communication and support, and that the outcome exceeded your expectations. We truly appreciate your recommendation.
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Matter Type:
Residential Conveyancing
Fiona
Collected on:
Slow response to emails and phone calls, misplaced documents and over all poor and unprofessional service. Having used Bates, Wells and Braithwait previously I was disappointed with the conveyancing service provided on this occasion. I will not be using BWB in future.
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Matter Type:
Residential Conveyancing
TCR
Collected on:
After an awful experience with Tomasz burchan, almost cost us losing the property. Karen took over and was amazing throughout! Would highly recommend Karen
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Greg
Collected on:
Karen is amazing, the only person I trust for property's
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Matter Type:
Child Custody
Andy
Collected on:
Excellent service throughout.
Scott helped me with a significantly important case in Family Court regarding Child Arrangements, this was covered with the utmost humility and in a highly professional manner. The outcome was extremely positive for my Son & I.
Therefore I can't thank them enough for their kind assistance and making sure they left no stone unturned to ensure that Justice prevailed in my case.
Thoroughly recommend this firm.
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Nigel
Collected on:
Good friendly service.
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Our offices are based in Ipswich town centre. We are easily accessible by car or public transport and are just a few minutes’ walk away from Ipswich bus station and Ipswich rail station. If you are unable to visit our offices in person, we can conduct meetings via video conferencing or make home visits where appropriate.
