01473 219282
Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bates Wells & Braithwaite on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bates Wells & Braithwaite. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bates Wells & Braithwaite performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bates Wells & Braithwaite compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Mrs Wakeman
Collected on:
A * Service.
A representative from Bates Wells & Braithwaite responded to this review on 16 January, 2025:
Thank you for your feedback, Mrs Wakeman. We’re thrilled to hear you had an excellent experience with Rhian and our team.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Kelly
Collected on:
Hannah was very polite and clear with everything, listened and helped me with understanding the situation always giving me options but recommending the best option she thought I deserved
A representative from Bates Wells & Braithwaite responded to this review on 16 January, 2025:
Thank you for your kind words, Kelly. We're thrilled to hear Hannah provided clear guidance and support, always keeping your best interests in mind.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Jono E
Collected on:
Karen was an incredible support throughout our home-buying journey. As first-time buyers, we had many questions, and she was always generous with her time, explaining everything clearly and patiently. Karen was also understanding and flexible when circumstances changed, which we truly appreciated. We could exchange and complete in under three months thanks to her professionalism and efficiency. We defo couldn’t have done this without her. Highly recommend Karen for her dedication and expertise.
A representative from Bates Wells & Braithwaite responded to this review on 15 January, 2025:
Thank you for your wonderful feedback, Jono. We're delighted Karen provided such dedicated support and guidance throughout your home-buying journey. Congratulations on your new home!
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Patricia Hill
Collected on:
I found Rebecca Minns to be very helpful and professional. She clearly explained various aspects of updating my will. Changes were made and a few weeks later I was able to go into the office to have the will signed and witnessed. I was very happy with the service I received.
A representative from Bates Wells & Braithwaite responded to this review on 13 January, 2025:
Hi Patricia. Thank you for your kind feedback! We’re delighted to hear that Rebecca Minns provided you with helpful and professional service while updating your will. It's great to know that she took the time to clearly explain everything and made the process smooth for you. We're pleased you were happy with the service, and if you need any further assistance in the future, we'd be happy to help!
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Mr Hession
Collected on:
Brilliant service would definitely use again if required. Thanks
A representative from Bates Wells & Braithwaite responded to this review on 09 January, 2025:
Thank you for your feedback. We're glad you were happy with the service from Rhian and look forward to assisting you again if needed.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Jodi Millsop
Collected on:
Great experience throughout.
Kept up to date every step of the way.
Professional and friendly .
A representative from Bates Wells & Braithwaite responded to this review on 09 December, 2024:
Thank you for your wonderful feedback Jodi! We are glad to hear you had a great experience and that Hannah provided a professional and friendly service. We appreciate your support!
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Mr and Mrs Freeman
Collected on:
I can not fault service at all. Would 100 percent use again and recommend.
A representative from Bates Wells & Braithwaite responded to this review on 09 December, 2024:
Thank you for your fantastic feedback! We are so glad to hear you were happy with the service and we truly appreciate your recommendation of Rhian. We look forward to assisting you again!
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Jenni Hare
Collected on:
Unfortunately I had an accident at work earlier this year and needed to use their services , everything was smooth sailing even with all my questions . Thank you to Hannah for all your help with everything, would definitely recommend
A representative from Bates Wells & Braithwaite responded to this review on 09 December, 2024:
Hi Jenni. Thank you for your feedback! We're so glad to hear that your experience was smooth, even with all your questions. Hannah will be pleased to know her help made a difference. We truly appreciate your recommendation and are happy we could assist you during this time!
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Sue
Collected on:
Kind, professional, authentic, understanding, considerate and respectful are just a few words that echo my experience with Denise. She has lots of professional experience which is clear in her practice. I felt a valued individual at all times, which is so important when going through painful emotional situations. You know that you are in safe hands with Denise and her team.
A representative from Bates Wells & Braithwaite responded to this review on 06 December, 2024:
Thank you for your feedback, Sue! We’re so pleased to hear that Denise provided such kind, professional, and considerate support. Your recommendation means so much to us, and we’ll be sure to share your kind words with Denise and the team.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Magdalena
Collected on:
Although the process was lengthy, communication was very regular and detailed. Whenever I had questions, they were answered and overall my experience was great. Very professional, knowledgeable and amazing help.
A representative from Bates Wells & Braithwaite responded to this review on 29 November, 2024:
Thank you for your kind feedback, Magdalena. We're glad Hannah's communication and support made your experience a positive one. It was a pleasure assisting you throughout the process.
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Matter Type:
Residential Conveyancing
Fiona
Collected on:
Slow response to emails and phone calls, misplaced documents and over all poor and unprofessional service. Having used Bates, Wells and Braithwait previously I was disappointed with the conveyancing service provided on this occasion. I will not be using BWB in future.
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Matter Type:
Residential Conveyancing
TCR
Collected on:
After an awful experience with Tomasz burchan, almost cost us losing the property. Karen took over and was amazing throughout! Would highly recommend Karen
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Greg
Collected on:
Karen is amazing, the only person I trust for property's
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Matter Type:
Child Custody
Andy
Collected on:
Excellent service throughout.
Scott helped me with a significantly important case in Family Court regarding Child Arrangements, this was covered with the utmost humility and in a highly professional manner. The outcome was extremely positive for my Son & I.
Therefore I can't thank them enough for their kind assistance and making sure they left no stone unturned to ensure that Justice prevailed in my case.
Thoroughly recommend this firm.
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Nigel
Collected on:
Good friendly service.
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Our offices are based in Ipswich town centre. We are easily accessible by car or public transport and are just a few minutes’ walk away from Ipswich bus station and Ipswich rail station. If you are unable to visit our offices in person, we can conduct meetings via video conferencing or make home visits where appropriate.
