Rudlings Solicitors LLP

01284 755771

At Rudlings Solicitors, we do not only strive to do things right but to do the right thing. When you become a client, we promise to: - Provide you with the highest standards of client service - Be open, approachable and friendly - Treat you with respect and dignity at all times - Work with you to achieve the best outcome for you - Provide you with advice that is practical and clear - Ensure that quality is at the forefront of everything we do for you - Ensure that our fees are transparent, with no hidden surprises We have 4 offices across East Anglia – Bury St Edmunds, Brandon, Thetford and Norwich. Read more...

Address
Davies house
4 Hillside Business Park
Bury St. Edmunds
Suffolk
IP32 7EA
01284 755771
www.rudlings-wakelam.com

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Accreditations

Other locations

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Available lawyers at Rudlings Solicitors LLP

Shazad Butt

Claire Watson

Ashleigh Skeet

Associate Licensed Conveyancer

Laura Ruffell

Jamie Robinson

Caroline Tims

Conveyancing Executive

Cassie Arbour

Kate Ford

Octavia Stoodley

Chartered Legal Executive

Jason Sidney

Francesca Davies

Conveyancing Executive

Kerri Westlake

5.0 out of 5

(3)

Chartered Legal Executive - Family Law

Jade Westhead

Amanda Gomersall

Francesca Priestley

How Rudlings Solicitors LLP Compares

Value for money

This firm - 94%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Rudlings Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rudlings Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 3%

About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rudlings Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Rudlings Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Rudlings Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 2

126th / 4632

Company & Commercial

1st / 1

53rd / 4392

Housing & Property

1st / 1

145th / 4260

Family Law

1st / 1

200th / 3858

Wills, Trusts & Probate

1st / 1

62nd / 3518

Commercial Property

1st / 1

130th / 3339

Employment

1st / 1

196th / 3116

Regulations

1st / 1

48th / 2587

Personal Injury

1st / 1

142nd / 2387

Crime/ Criminal Defence

1st / 5

89th / 2120

Dispute Resolution

1st / 1

70th / 1033

Welfare & Benefits

1st / 2

45th / 821

Agriculture

1st / 1

48th / 596

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

578
Very Good

43
Average

5
Poor

2
Awful

6

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Anonymous

January 16, 2025

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Termination of Trust

Rudlings LLP was recommended to me by Whitings LLP to undertake the legal work of terminating a Trust and to coordinate with the assignment of the assets by an independent financial advisor. Laura Ruffell replied to my enquiry promptly and arranged a zoom meeting. I was completely confident that Laura had listened to me and understood what I was hoping to achieve. She explained the necessary process clearly and gave me opportunity to ask questions. The communication which followed was unfussy, clear and prompt. She dealt with graciously and professionally with a lack of understanding on the part of the IFA.

Lawyer named in this review:
Laura Ruffell

Laura Ruffell

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Verified review

Tanya

January 15, 2025

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Advice on divorce and joint mortgage

Kerri was absolutely brilliant had a consultation regarding advice on divorce and joint mortgage she went through various options and gave me alot to think about before making my decision on what I do next. I would highly recommend lovely lady. Thank you

Lawyer named in this review:
Kerri Westlake

Kerri Westlake

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Verified review

Susan Boor

January 12, 2025

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Will

Professional and friendly service. Good knowledge of my needs.

Lawyer named in this review:
Laura Ruffell

Laura Ruffell

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Family Law

Verified review

Matter Type:

Child contact

Christopher

January 11, 2025

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Child Arrangement Order

Kerri handled my case with extreme professionalism. She is very organised has fantastic way of reading between the lines of a matter, she was very efficient with her work and kept to key dates throughout which avoided and issues with the opposition and the Court. I would recommend Kerri and the team at Rudlings to anyone.

Lawyer named in this review:
Kerri Westlake

Kerri Westlake

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Verified review

David

January 08, 2025

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House sale/purchase.

When we initially requested a quotation we were not given or asked for all of the facts to enable a more accurate quotation to be presented and decision made. Consequently costs spiralled and became unacceptably intolerable. If we had known the final costings we would not have bothered selling. Give potential clients openness and accuracy. We have been invoiced several times for work that has been done only once.
We should not be liable for costs when a situation is out of our control i. e. through no fault of our own a purchaser withdraws from a sale. Why should we be penalised.

A representative from Rudlings Solicitors LLP responded to this review on 08 January, 2025:

Dear Mr Foyle, I am sorry to receive your review. You were porting your equity release and they had their own solicitors. We had to adhere to their solicitors requirements and have no influence over the costs they charge. A completion statement was sent to you prior to exchange showing the fees and was agreed by you. Had those fees not been paid to your lenders solicitors we would not have been able to complete the matter. Our firm have no influence over fees charged by a third party. I spoke on a daily basis to you and your wife keeping you as up to date as possible with the transaction, Mrs Foyle personally thanked me for all my help and getting you moved by Christmas. With regards to the sale matters which fell through I gave you very heavy discounts on the non proceeding fees, you were not charged the full amount of the quotes given. The fees charged were not hidden charges and were made aware to you throughout following numerous conversations. I appreciate you had a really tough time selling your home but I could not have done more for you and Mrs Foyle in getting you in your home for Christmas.

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Verified review

Mrs P L Sullivan

January 02, 2025

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First rate solicitors

I contacted Rudlings for advice regarding Probate Services. From my very first telephone conversation, and throughout the business conducted, I was treated with respect and professionalism.
Timelines and follow up emails were prompt and "as promised". I cannot fault the service I received. I would have no hesitation in recommending Rudlings, and will be using their services again later in 2025 for will writing services.
An excellent company and a credit to the legal profession.

Lawyer named in this review:
Laura Ruffell

Laura Ruffell

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Verified review

Nikesh

December 06, 2024

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Collected on:

Re-mortgage legal works

Thank you. Efficient, fast, and good communication all the way.

Lawyer named in this review:
Shazad Butt

Shazad Butt

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

December 03, 2024

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review of conveyancing work

Shazad and Ellen were both really helpful

Lawyer named in this review:
Shazad Butt

Shazad Butt

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Verified review

Anonymous

December 03, 2024

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Poor communication

Thought things were going well with the house sale then towards the end new documents kept appearing that needed signing which should have been done earlier, then was contacted saying they hadn’t got a particular form when it had been hand delivered to the solicitor in person , then they completely forgot to transfer over some money for an additional purchase the buyers had made for something in the property

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Verified review

Clare Brannan

November 28, 2024

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Collected on:

Wills and LPAs

Updating wills and Lasting Power of Attorney

Lawyer named in this review:
Laura Ruffell

Laura Ruffell

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Benjamin

March 15, 2021

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Benjamin

Jamie and the team at Rudlings did a fantastic job making our move as painless as possible. The quiet professionalism with personal contact made us feel very reassured throughout the process. Jamie gave us regular updates and sound advice highlighting areas we needed to consider and explain what he felt was important and what was not.

I would thoroughly recommend anyone dealing with property transactions to contact Rudlings and use them.

Lawyer named in this review:
Jamie Robinson

Jamie Robinson

A representative from Rudlings Solicitors LLP responded to this review on 15 March, 2021:

Good afternoon Benjamin, Thank you for the kind words! We are delighted that you were happy with the service. Kind regards Rudlings Wakelam

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Stuart

March 03, 2021

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Stuart

We were very pleased with the way our house sale was efficiently and professionally dealt with, very good.

Lawyer named in this review:
Jamie Robinson

Jamie Robinson

A representative from Rudlings Solicitors LLP responded to this review on 04 March, 2021:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Matter Type:

Residential Conveyancing

Jonno

December 19, 2020

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Jonno

Jamie dealt with our house sale and purchase with efficiency and professionalism. He responded to all of our questions very quickly with great detail making the transaction run very smoothly. He also had a good relationship with both estate agents which really helped with the progress. Thank you very much for all of your hard work in making this happen.

Lawyer named in this review:
Jamie Robinson

Jamie Robinson

A representative from Rudlings Solicitors LLP responded to this review on 21 December, 2020:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Matter Type:

Residential Conveyancing

Oli

November 27, 2020

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Oli

Excellent services here from the conveyancing team, particularly Jamie Robinson. I have worked with multiple conveyancing solicitors and these guys are by far the best I have used. Very responsive and proactive in working. At no point did I need to chase or follow up and felt I could let them get on with the deal knowing it would complete in a timely manor. Great work. 10/10. Recommended.

Lawyer named in this review:
Jamie Robinson

Jamie Robinson

A representative from Rudlings Solicitors LLP responded to this review on 30 November, 2020:

Oli, thanks for the positive feedback. Please pass along your positive comments to anyone else that you think Jamie and the team can help.

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Housing & Property

Matter Type:

Residential Conveyancing

Matko

November 02, 2020

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Matko

Jamie Robinson was fantastic, responsive, efficient and we would thoroughly recommend this firm.

Lawyer named in this review:
Jamie Robinson

Jamie Robinson

A representative from Rudlings Solicitors LLP responded to this review on 25 November, 2020:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Oliver Fordham

December 15, 2020

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Oliver Fordham

A really great experience on using this company for the sale and purchase of both houses. Was kept in the loop the whole way and extremely professional and fast! No constant nagging/pushing to complete like I had to with previous solicitors. Please pass my thanks personally to Jason S for his great work. A real asset to your company! 10/10 :)

A representative from Rudlings Solicitors LLP responded to this review on 21 December, 2020:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Richard Kemp

October 28, 2019

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Richard Kemp

Always great service, usually at the most stressful times. Highly recommended.

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Housing & Property

Matter Type:

Residential Conveyancing

Izzy Allen

June 13, 2019

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Izzy Allen

I used Rudlings Wakelam for the my first property purchase. They were fantastic from start to finish. Every stage of the process I was kept informed and up to date.

I am now using them for a purchase on my second home.

Highly recommend!

A representative from Rudlings Solicitors LLP responded to this review on 30 September, 2020:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Paul Smith

January 09, 2019

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Paul Smith

Ms Victoria Josif (Partner) was investigated; and found wanting, by the Legal Ombudsman following my complaint for – 1. Disclosure of confidential information to a colleague. 2. Providing a client with inaccurate information on three occasions. 3. Failure to progress a request in a timely manner. 4. Poor communications. For these failing the Legal Ombudsman recommended the firm pay compensation. The recommended compensation was increased for failing to respond to the complaint made on 29 Mar 18. A response to my complaint was received from Stephen McGrath (Partner) on 19 Sep 18, but only after a letter was sent to the firm on 14 Sep 18 by the Legal Ombudsman asking why they had not responded. I would not recommend the services of Rudlings Wakelam, especially as the three people involved in the complaint were the three partners!

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John Rutland

April 19, 2018

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John Rutland

John Rutland recommends Rudlings Wakelam Solicitors.

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