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How Holley & Steer Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holley & Steer on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holley & Steer. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 2%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holley & Steer performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holley & Steer compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holley & Steer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    146
  • Very Good

    8
  • Average

    0
  • Poor

    2
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Marc,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Purchase of development land

Marc,

November 20, 2024

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Collected on:

Very helpful

Our move fell through the day before completion. H&S were so supportive through the process and reassuring when we felt at rock bottom. Nothing was too much trouble until we finally sold our property. Cherry in particular was incredible for us.

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Eileen,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Probate

Eileen,

November 19, 2024

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Collected on:

Excellent

Holley & Steer have supported me with both conveyancing and dealing with wills on behalf of myself, partner and elderly mother.
They have given exceptional service and dealt with situations sensitively.

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Mary

Matter Type:

Residential Conveyancing

Mary

October 31, 2024

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Collected on:

Efficient and Professional

Kim was polite and professional through what was a long and difficult process. She was always able to explain what was required and how things were proceeding.

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Anonymous

Verified review

This review has been left by a verified client who used Holley & Steer.

Anonymous

October 24, 2024

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Collected on:

Holley& Steer is the best

If I could give a 10 star I would. First of all special thanks to Cassie who is the best of the best Cassie kept me up to date with everything true the buying process and everything was done very fast. Thank you all of you who worked hard for us and made the process easy and smooth. I would definitely recommend Holley&Steer

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andrew

Matter Type:

Residential Conveyancing

andrew

October 14, 2024

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Collected on:

House purchase

We have used Holly & Steer for a number of purchases, not all of which came to fruition for various reasons. However, through each and every process, Kim was patient, attentive and professional throughout and we did eventually complete on a property with Kim's support. Superb service!

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Marie

Matter Type:

Residential Conveyancing

Marie

October 12, 2024

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Collected on:

Sale of late mother’s property

Kim dealt with the sale for me and I was very impressed. She was quick and efficient and answered any questions straight away. Everything went through smoothly

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Trevor

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Purchase and Sale

Trevor

October 09, 2024

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Collected on:

Conveyancing Lawyer

Cassie Davis was efficient and always kept us up to date with the progress.
What we particularly liked was the fact that she always answered her phone and emails quickly if not immediately.

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Lukasz,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Purchase of development land

Lukasz,

September 28, 2024

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Collected on:

Awful service

Shocking service, from lack of knowledge to not caring at all.

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Peter,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Probate

Peter,

September 11, 2024

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Collected on:

Excellence

First Class service
Solicitor first class
Environment conducive to discussion
Advice first class to meet our needs

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Reviews collected from

Tess

Tess

March 28, 2022

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Tess

Absolutely outstanding. We were on a very tight deadline, Barbara and her team were fantastic. I can not recommend them enough. They were so patient, kind and professional throughout. Any questions we had they were always so quick to answer. Buying a house in such a short amount of time was challenging but Barbara did it. Thank you.

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Patrick

Patrick

October 17, 2021

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Collected on:

Patrick

If you want a solicitor that looks after your interests look no further

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GeraldineBoley

GeraldineBoley

September 08, 2021

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Collected on:

GeraldineBoley

Very professional service throughout. Courteous and approachable, keeping us informed on the progress of both our sale and purchase. Recommended.

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Nigel

Nigel

August 25, 2021

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Collected on:

Nigel

Barbara Cromie, Conveyancing Solicitor is on it ! Excellent service

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Del

Matter Type:

Wills

Del

August 14, 2021

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Collected on:

Del

I used Thomas Murray from the Wills& Probate. My circumstances were particularly unusual. Thomas was so supportive I honestly do not know how I would or even if I would've got through it all. He even took time to speak with me out of office working hours and days. I highly recommend Thomas at Holley & Steer. I recently contacted Thomas to discuss my own Will and it was drawn up, signed and in my possession within 3 hours. Thank you Thomas for everything

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Holley & Steer are accredited by

accreditation
accreditation

About this branch

Description

We are proud to be one of the longest-running businesses in Burnham-on-Sea and have represented multiple generations of families both local and nationwide. What makes us different is our people, who are determined to do their best for our clients. We aim to offer a personable approach and are willing to go above and beyond for our clients in their time of need. We are excited to have recently acquired the law practice of John Shirley & Co and now boast two offices in Burnham-on-Sea. Based at the heart of the town centre, John and his team have been servicing the needs of his clients for over 40 years. With both firms dedicated to providing practical and effective legal services, the expansion has been smooth. The move underlines Holley & Steer’s commitment to provide good quality legal services and having two offices shall benefit our clients greatly.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Second charges
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Equestrian property
    • Farm partnerships and corporate structures
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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