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How Holley & Steer Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holley & Steer on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holley & Steer. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 1%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holley & Steer performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holley & Steer compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holley & Steer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    158
  • Very Good

    8
  • Average

    1
  • Poor

    2
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Flynn

Matter Type:

Purchase and Sale

Flynn

December 17, 2024

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Collected on:

Amazing

Kim was fantastic from start to finish with our sale and purchase, providing great knowledge, answering any queries and building a positive rapport, allowing for a clear understanding of what stage the sale/purchase was at.

I would highly recommend Kim for anything related to housing & property.

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Paul

Paul

December 14, 2024

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Outstanding

What can I say! Kim our solicitor at Holley & Steer was fantastic I can t thank her enough. What was a stressful experience due to outside factors out our control. Kim was a reassuring presence, keptus informed at all times, called at times when much needed advice and consulted amazingly . Any legal advice or guidance should myself or family or friends I will always using Holley & Steer especially Kim. I can t recommend enough. Thank you once again have a Merry Christmas

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Anonymous,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Agricultural land for sale or development

Anonymous,

December 12, 2024

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House sale solicitors

Excellent service from the team - kept me up to date with any developments.
Would recommend

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Wendy,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Probate

Wendy,

December 06, 2024

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Work following the death of my husband

Kind, supportive and thorough.
Not intimidating in any way, I felt able to ask questions.

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Esme Chant

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Wills

Esme Chant

December 02, 2024

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Writing a Will

The writing of a Will can be daunting but Sarah went through the whole process with me, she was easy to talk to and very helpful.

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Samantha

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Wills

Samantha

December 02, 2024

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Collected on:

Excellent Service

From first enquiry to completion, everything was dealt with professionally and smoothly. A great firm to deal with and especially as we were first time clients moving from another firm. Highly recommend and we will use again. Micha was lovely, friendly knowledgeable and a pleasure to deal with. I appreciate the help and advice given.

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John

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Probate

John

December 02, 2024

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Collected on:

Thank you, Micha

Micha prepares our probate application with care, knowledge and the utmost professionalism. She communicates carefully and clearly, accessible throughout. This has been a difficult time for my brother and I but Micha's help has eased our journey considerably. thank you Micha, a real asset to Holley and Steer.

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Anonymous,

Verified review

This review has been left by a verified client who used Holley & Steer.

Anonymous,

November 29, 2024

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Collected on:

Solicitor okay, secretaries annoying

Dealing with a property sale. The solicitor was good, no complaints, responsive to my complaints about the everything else. Mislaid documents, forgetfulness, blatant incorrect statements and messages from the secretaries left me somewhat frustrated. So one star for the admin affecting the overall experience. Almost tempted to say don’t bother trying to phone them, email instead.

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Anne,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Agricultural land for sale or development

Anne,

November 27, 2024

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Collected on:

Excellent service

Used Holley & Steer twice; wonderful service and friendly staff

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Reviews collected from

Tess

Tess

March 28, 2022

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Tess

Absolutely outstanding. We were on a very tight deadline, Barbara and her team were fantastic. I can not recommend them enough. They were so patient, kind and professional throughout. Any questions we had they were always so quick to answer. Buying a house in such a short amount of time was challenging but Barbara did it. Thank you.

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Patrick

Patrick

October 17, 2021

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Collected on:

Patrick

If you want a solicitor that looks after your interests look no further

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GeraldineBoley

GeraldineBoley

September 08, 2021

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GeraldineBoley

Very professional service throughout. Courteous and approachable, keeping us informed on the progress of both our sale and purchase. Recommended.

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Nigel

Nigel

August 25, 2021

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Nigel

Barbara Cromie, Conveyancing Solicitor is on it ! Excellent service

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Del

Matter Type:

Wills

Del

August 14, 2021

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Collected on:

Del

I used Thomas Murray from the Wills& Probate. My circumstances were particularly unusual. Thomas was so supportive I honestly do not know how I would or even if I would've got through it all. He even took time to speak with me out of office working hours and days. I highly recommend Thomas at Holley & Steer. I recently contacted Thomas to discuss my own Will and it was drawn up, signed and in my possession within 3 hours. Thank you Thomas for everything

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Holley & Steer are accredited by

accreditation
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About this branch

Description

We are proud to be one of the longest-running businesses in Burnham-on-Sea and have represented multiple generations of families both local and nationwide. What makes us different is our people, who are determined to do their best for our clients. We aim to offer a personable approach and are willing to go above and beyond for our clients in their time of need. We are excited to have recently acquired the law practice of John Shirley & Co and now boast two offices in Burnham-on-Sea. Based at the heart of the town centre, John and his team have been servicing the needs of his clients for over 40 years. With both firms dedicated to providing practical and effective legal services, the expansion has been smooth. The move underlines Holley & Steer’s commitment to provide good quality legal services and having two offices shall benefit our clients greatly.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Second charges
    • Tenant Eviction
    • Transfers of parts of land

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Equestrian property
    • Farm partnerships and corporate structures
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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