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How Holley & Steer Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holley & Steer on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holley & Steer. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 1%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holley & Steer performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holley & Steer and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holley & Steer compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holley & Steer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    196
  • Very Good

    12
  • Average

    1
  • Poor

    2
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jamie

Matter Type:

Purchase and Sale

Jamie

April 21, 2025

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Dedicated and Professional service

Thank you so much to Kimberly Skuse and Elaine for the immense work that they both put into our case.
They were always driven, efficient and professional when dealing with ourselves, buyers, sellers or third party companies.
Our case became very complicated and timely process in the end due to other professionals with in the chain. Kim always kept on top of those necessary to ensure we were able to make our purchase and sale.


I cannot recommend Holley and Steer enough.

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Mathew,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Agricultural land for sale or development

Mathew,

April 18, 2025

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Recent house sell and purchase. Second time I've used H&S

A Recent house sell and purchase.
Second time I've used H&S and would use them again. Communication was prompt and helpful, the price was very reasonable.
A seamless transition that made the stressful process of moving a little easier to bear.

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Ann,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Trusts

Ann,

April 16, 2025

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Excellent local solicitors

I've used Holley and Steer for house sales and purchases, wills and IHT planning amongst other things. The team are professional and knowledgeable. Barbara and Sarah have been excellent. I highly recommend the firm

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David,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Agricultural land for sale or development

David,

April 15, 2025

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Garage

Very good service and friendly would recommend and use again

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David,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Residential Conveyancing

David,

April 15, 2025

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Fantastic service

Cassie provided great service from start to finish. Highly recommend.

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Claire,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Agricultural land for sale or development

Claire,

April 10, 2025

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Would use another firm

Holley and Steer have completed conveyancing for me on three properties. They answer questions quickly and get the job done effectively.
I believe they offer good value for money.
I have recently had my Will drawn up by H&S which was a simple and easy process.
I wouldn’t hesitate to recommend for any type of legal work.

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Debra,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Residential Conveyancing

Debra,

April 10, 2025

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Sell and Buy >

Having used H & S for selling my mum's house in 2024 (Burnham-on-Sea), I went straight back when I wanted to sell my house in mid-Wales and purchase my new home in Kent. I decided to stick with a 'bricks' conveyancer, over 'online' as I had built up a good relationship with the team. Reliable, honest, pragmatic and good value ... all I wanted.

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Mark,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Residential Conveyancing

Mark,

April 08, 2025

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Smart Move

Cassie handled our sale and purchase professionally and kept us informed all the way. Holley & Steer’s charges are competitive and all staff are friendly and easy to interact with.

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Fiona,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Probate

Fiona,

April 08, 2025

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Professional and understanding business

Thomas was approachable and understanding, as well as highly professional, when contacted following an unexpected bereavement. He is extremely knowledgeable and provides sound guidance to update a Will, apply for Probate, as well as considering future legal needs. I can highly recommend his professionalism and his support during such sensitive times

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Sophie,

Verified review

This review has been left by a verified client who used Holley & Steer.

Matter Type:

Agricultural land for sale or development

Sophie,

April 04, 2025

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Fantastic service provided by Sarah

Despite having a difficult and extremely stressful sale/purchase Sarah provided regular communication. She kept us up to date with the progress and worked tirelessly to chase to meet certain deadlines. Sarah is very approachable and clarified things for us when we wasn't sure what it meant. This is the second time using Holley & Steer and Sarah and we would not hesitate in recommending her.

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Reviews collected from

Tess

Tess

March 28, 2022

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Tess

Absolutely outstanding. We were on a very tight deadline, Barbara and her team were fantastic. I can not recommend them enough. They were so patient, kind and professional throughout. Any questions we had they were always so quick to answer. Buying a house in such a short amount of time was challenging but Barbara did it. Thank you.

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Patrick

Patrick

October 17, 2021

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Patrick

If you want a solicitor that looks after your interests look no further

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GeraldineBoley

GeraldineBoley

September 08, 2021

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GeraldineBoley

Very professional service throughout. Courteous and approachable, keeping us informed on the progress of both our sale and purchase. Recommended.

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Nigel

Nigel

August 25, 2021

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Nigel

Barbara Cromie, Conveyancing Solicitor is on it ! Excellent service

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Del

Matter Type:

Wills

Del

August 14, 2021

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Collected on:

Del

I used Thomas Murray from the Wills& Probate. My circumstances were particularly unusual. Thomas was so supportive I honestly do not know how I would or even if I would've got through it all. He even took time to speak with me out of office working hours and days. I highly recommend Thomas at Holley & Steer. I recently contacted Thomas to discuss my own Will and it was drawn up, signed and in my possession within 3 hours. Thank you Thomas for everything

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Holley & Steer are accredited by

accreditation
accreditation

About this branch

Description

We are proud to be one of the longest-running businesses in Burnham-on-Sea and have represented multiple generations of families both local and nationwide. What makes us different is our people, who are determined to do their best for our clients. We aim to offer a personable approach and are willing to go above and beyond for our clients in their time of need. We are excited to have recently acquired the law practice of John Shirley & Co and now boast two offices in Burnham-on-Sea. Based at the heart of the town centre, John and his team have been servicing the needs of his clients for over 40 years. With both firms dedicated to providing practical and effective legal services, the expansion has been smooth. The move underlines Holley & Steer’s commitment to provide good quality legal services and having two offices shall benefit our clients greatly.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Second charges
    • Tenant Eviction
    • Transfers of parts of land

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Equestrian property
    • Farm partnerships and corporate structures
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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