01584 878456
Based in Shropshire, we have offices in Clun, Church Stretton, Knighton, Ludlow, Shrewsbury, Telford, Welshpool and Bishops Castle. Our solicitors’ expertise covers all aspects of private and commercial law. We believe that our clients deserve the best in service and advice. From Litigation and Dispute Resolution to Criminal Law, or Family Matters through to sound advice about Wills. We pride ourselves on standing out from the crowd with an approachable team who share a can-do attitude. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of PCB Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using PCB Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used PCB Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how PCB Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used PCB Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how PCB Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that PCB Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used PCB Solicitors LLP.
Matter Type:
Probate
Chris Hall
Collected on:
We needed some general advice regarding our options for handling an intestacy issue. Appointment was arranged very quickly and Sadie and Ellie provided an excellent service to ensure we had all the information to move forward. Many thanks.
Was this review helpful?
Verified review
This review has been left by a verified client who used PCB Solicitors LLP.
Matter Type:
New home purchases and sales
Anonymous
Collected on:
Deborah was really helpful and sorted out an issue with our land promptly and efficiently whilst appreciating our frustrations at previous solicitors not picking this up.
Was this review helpful?
Matter Type:
Wills
Dave
Collected on:
Sadie sorted out my Will (updated from 10+ years ago) with no problems. Would use again, although costs are fairly daunting.
Was this review helpful?
Verified review
This review has been left by a verified client who used PCB Solicitors LLP.
Matter Type:
Residential Conveyancing
JOHN SIMPSON
Collected on:
From start to finish for the purchase of a property went very smoothly and would recommend PCB and Deborah Bufton.
Was this review helpful?
Matter Type:
Criminal defence - All
Peter
Collected on:
Not impressed.
Ignorant, short and probably not very good at the job.
Initially pleased with first impression, quickly eroded as each day revealed an empty inbox.
Very rude, very unprofessional, very not earning a penny from me.
Useless.
A representative from PCB Solicitors LLP responded to this review on 07 August, 2024:
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful?
Verified review
This review has been left by a verified client who used PCB Solicitors LLP.
Frank
Collected on:
This is the second time we have used PCB Solicitors and in particular,Mrs Bufton,and we have always found her to be very professional and easy to reach and talk to.
Kind regards
Frank and Jennifer Fletcher
A representative from PCB Solicitors LLP responded to this review on 12 February, 2024:
Dear Frank and Jennifer, Thank you for your continued trust in PCB Solicitors and Mrs. Bufton. We're pleased to hear about your positive experiences and her professionalism and accessibility. Your feedback is greatly appreciated.
Was this review helpful?
Verified review
This review has been left by a verified client who used PCB Solicitors LLP.
Molly O'Neill
Collected on:
Prompt and helpful service. I was not the most organised client but Emma and Deborah kept me on track and I was able to complete my house sale on schedule. It is also worth noting that around this time several of my family members were buying and selling and Emma and Deborah were by far the most proactive and responsive solicitors we interacted with. Thank you both!
A representative from PCB Solicitors LLP responded to this review on 07 July, 2023:
Thank you for your kind review, Molly. We greatly appreciate your feedback regarding the prompt and helpful service you received from Emma and Deborah. We understand that selling a house can be a complex process, and we're glad to hear that our team kept you on track and ensured the successful completion of your sale according to schedule. Best wishes, the team at PCB Solicitors.
Was this review helpful?
Verified review
This review has been left by a verified client who used PCB Solicitors LLP.
LINDA ANSELL
Collected on:
FRIENDLY, MOST OBLIGING , PROFESSIONAL.
EVERYTHING WAS MADE SMOOTH, EASY AND EFFICIENT.
WE WOULD LIKE TO THANK DEBORAH FOR EVERYTHING SHE DID TO ACCOMPLISH EASE FOR US.
THANKS TO HER STAFF TOO, ALWAYS HAPPY FACES, SO REFRESHING.
THANK YOU AGAIN.
A representative from PCB Solicitors LLP responded to this review on 19 June, 2023:
Thank you Linda for your glowing five-star review regarding Deborah. We will make sure to convey your gratitude to her and the rest of the team. Thank you for choosing our services and for your valuable feedback. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. We would be more than happy to help. Best wishes, PCB Solicitors.
Was this review helpful?
Verified review
This review has been left by a verified client who used PCB Solicitors LLP.
John and Jennifer Phillips
Collected on:
Excellent and efficient service. We have dealt with Deborah Bufton numerous times and she has always provided first class service.
A representative from PCB Solicitors LLP responded to this review on 18 May, 2023:
John, Thank you for sharing your positive review with us. We are delighted to hear that you have consistently received excellent and efficient service from Deborah. Our team understands the importance of delivering exceptional service and ensuring that our clients' needs are met effectively. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best wishes, PCB Solicitors.
Was this review helpful?
Matter Type:
Wills
Michael
Collected on:
I dealt with the wills probate & trusts department / Pauline Davies. From start to finish Pauline was helpful, professional, friendly and a pleasure to deal with. Steph on Ludlow reception also very friendly and professional.
A representative from PCB Solicitors LLP responded to this review on 27 February, 2023:
Hi Michael, thank you for your kind words. We are glad that you have been pleased with the level of service provided by Pauline and Steph. It is our mission to ensure each client receives a meaningful experience throughout the process, so it is fantastic to hear that we have accomplished this in solving your legal case. Thank you again!
Was this review helpful?
Graz
Collected on:
A very professional team.
Excellent, affordable service.
Highly recommended.
A special mention to Thomas who is always there to assist, no matter how busy he may be.
A representative from PCB Solicitors LLP responded to this review on 18 July, 2020:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
David
Collected on:
A painful house buying experience for me using these solicitors. My experience was that they were slow and unresponsive and got certain details wrong.... with lots of duplication. My original solicitor with PCB was replaced with a locum after contracting Covid.... and it went wrong from there.
I got to the point where I needed to ask a partner to step in who reviewed, and overruled the other solicitor in some cases. They told me that my £1,200 quote had increased significantly (without notification) and they would accept £2,000.00 (which I paid). However, the solicitor I used to sell my house (yes I retracted using PCB for selling) went through without any fuss or hassle, despite buyer problems.
Was this review helpful?
Catherine
Collected on:
We were selling and buying a new home. It turned out not to be straight forward but Jessica was amazing and worked long hours to get it through before the stamp duty deadline. Can't speak highly enough of how great she was and would recommend her any day. All done with her beautiful smile.
Was this review helpful?
El
Collected on:
Not very sensitive towards people in difficult situations including loss of family/parents/partners.
Was this review helpful?
gretaretaa
Collected on:
I am very impressed with their service, were able to see them at short notice and they dealt with our issue straight away.
Was this review helpful?
A modern approach to the law • The highest level in professional standards • Full Case Management • Value for money • Understanding and compassionate service • Visitor car parking • Full disabled access We strive to keep up-to-date on the latest developments in the practice of law and we offer continuous improvement through training and investment in new technology, which benefits our clients by providing consistent quality and value, now and in the future.. Our commitment to quality and service is absolute, and we are proud to have been awarded the Lexcel Quality Mark by the Law Society for the standards of practice management we deliver. Our membership of the Conveyancing Quality Scheme (CQS), a recognised quality mark for legal experts in buying or selling property, ensures a first class service for our clients.
