ClaydenLaw Limited

We have worked in partnership with Piers and his team for a number of years. They understand our business, our values and how we work so always provide the optimum support and advise to our business and our clients. They are highly professional, very knowledgeable, keep us abreast of market changes and will always strive to get the best outputs for their clients. A really super team to work with and we highly recommend their services.

Clayden Law provide a professional service with great customer service. We have been using this firm for 7 years plus and we would highly recommend them for commercial contracts.

The friendly approach at Clayden Law does not detract from the very high standards set in their work. I have used the firm for the last 5 years to ensure that the charity is not exposed to risk from IS suppliers and the many faceted concerns that come with the new technology we use every day. All aspects of commercial law, contracts and Data Protection are covered by this very efficient team.

I've used Piers for years to consult on all types of commercial law. His knowledge and approach is 1st class and it gives me such confidence going into a commercial discussion with a prospective customer knowing that Piers will be on hand to guide me and act of our behalf as needed to ensure that we retain a strong commercial agreement that the client is also agreeable to.

They have produced a highly customised SaaS agreement that has worked well with our initial SaaS clients, and have handled a number of challenging client queries. They've not just considered each existing client query but also the future ramifications and consequences, all clearly explained. We have happy clients and we feel reassured that we have an agreement that will work well for future clients coming on board too. They are specialists in technology law, which is absolutely perfect for us, and we have found them to be very strong in all aspects that we've required. Louisa in particular has always replied really quickly, and has always been mindful to respond appropriately, efficiently and not wasting any time (and money).

We were referred to ClaydenLaw as IT specialist lawyers and it’s been a real pleasure working with Louisa. It is great that she understands the sector, can assimilate our feedback easily, work at great speed and with such decisiveness.

Piers was a tremendous help in our negotiations – I was very grateful for his content licensing and SaaS knowledge, together with his data protection expertise, which meant that we were able to craft an agreement that protected our interests and covered all the bases. He has a calm and pragmatic approach to negotiations which also helped things progress smoothly. I really valued his advice.

ClaydenLaw was recommended to us and Louisa assisted us with drafting terms and conditions for our new database tool. She took care to understand the solution we had created and to draft terms which fitted with that solution. The service we received was swift and professional and I was grateful for Louisa’s calm and pragmatic approach.

I am really grateful to you both for getting these important legal documents ready for us so quickly and effectively and for responding and advising so clearly and helpfully.

Piers and Louisa took the time to thoroughly understand our SaaS solution and then worked hard to produce high quality legal documentation for us within tight turnaround times.