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How OTB Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 2%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    611
  • Very Good

    18
  • Average

    0
  • Poor

    1
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Brian

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Citizenship

Brian

March 24, 2025

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Collected on:

Citzenship Registration

Amrit and his team provided a very well done in-depth review of my situation and provided clear recommendations and required documentation to submit a citizenship application for my daughter. I would highly reccomend Amrit and his company.

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Ngo

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Ngo

March 08, 2025

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Collected on:

Very good jobs

All work so nice and friendly.helpful with every documents

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Carlyle

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Applications for British citizenship

Carlyle

March 02, 2025

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Collected on:

Citizenship

Working with Callam & his team was a blessing & very stress free & straight forward. They kept in contact all throughout the case & it was a smoothe course. Thanks again to Callam & everyone involved at OTB Legal.

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Anonymous

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Visas

Anonymous

February 28, 2025

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Collected on:

Excellent Service

Quite happy with the service received. Humble, transparent & ready to clarify anything I wasn’t sure of. Felt confident I was in good hands throughout. Mark is very knowledgeable & approachable. Down to earth. Glad I chose this firm. Pleased with the consistent positive outcomes. Very Professional, friendly service. Explains things clearly so you have a good understanding of your case without feeling confused & overwhelmed by the legal jargon.

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Richard

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Partner and family visas

Richard

February 24, 2025

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Collected on:

Fiancee and Spouse Visa

Amrit was great throughout the whole process, providing advice and holding our hand throughout. I can thoroughly recommend Amrit at OTBLegal.

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Jonathan

Matter Type:

Partner and family visas

Jonathan

February 21, 2025

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Collected on:

Successful Visa Application

We hired Callam Standen from OTB Legal to provide us with visa advice and assist us with our application for a spouse visa in March 2024. We wanted to move back to the UK with our kids and we needed some guidance to get through the detailed process of applying for my wife's visa. Callam was very calm, reassuring and knowledgable, and made from the first meeting made us feel optimistic about our chances of obtaining the visa if we followed the steps properly.

He met with us online at various stages during the application, and gave insightful solutions to the uncertainties and worries that we had. Ultimately, he supported us from the first contact with OTB until he had successfully completed our visa application a couple of months later. My family was able to happily reunite in the UK after we followed Callam's careful advice.

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Anonymous

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Anonymous

February 19, 2025

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Collected on:

Amrit Singh was so supportive, efficient, effective, professional

My experience with OTB, and in particular my solicitor Amrit Singh, has been so refreshing and restoring, after a long and complicated journey through immigration processes. From the outset, Amrit took the time to listen to the history of my case and I felt truly heard through his approach which was comprehensive, thorough & specifically tailored to my needs. I felt so supported through what was an extremely stressful process, all the way through until the successful result and beyond. Always responsive and able to answer my questions along the way. He made the process so smooth and clear, it was the best decision I ever made & I am forever grateful that I found OTB! This is the definition of quality care & professionalism. I look forward to working with Amrit & the OTB team again for my application for citizenship and would always recommended them to anyone I know.

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Christine

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Christine

February 06, 2025

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Collected on:

Consultation and assistance on completing permanent Leave to remain

Emma Cohen gave me professional and concise guidance for the application for a No Time Limit endorsement. Her team filled out the application as I supplied the necessary information. All was handled professionally and within prescribed time limits.

I wanted expert legal assistance and to have the form completed professionally and was given it.

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Lily

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Indefinite leave to remain applications

Lily

February 05, 2025

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Collected on:

I HIGHLY HIGHLY recomend Emma

I reached out to Emma for help with my immigration status, and from the very beginning, she carefully analyzed my complex situation. She provided clear, professional advice to guide me in the right direction and explained every step of the process in detail, ensuring I fully understood all the terms and requirements.
During one of the most stressful times in my life, Emma then supported me throughout the entire ILR process which could have been stressful, but with her expert guidance, everything went smoothly and felt manageable. I am incredibly grateful for the positive outcome she helped me achieve.
Her expertise, knowledge, and dedication are truly exceptional. I highly recommend Emma to anyone in need of a reliable and professional immigration solicitor.

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Samet

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Samet

February 03, 2025

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Collected on:

Indefinite leave to remain application.

I’m more than happy with Amrit work, very communicative, man of words and I will recommend him to everyone.

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Reviews collected from

Kaia

Matter Type:

Immigration Law

Kaia

March 29, 2025

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Collected on:

Kaia

We could not have made this move without Emma and OTB. They were extremely helpful, professional, and transparent throughout the entire process, and we are happy to have trusted their expertise.

I cannot recommend them highly enough, and feel truly lucky to have made the right choice when it comes to legal advice and document processing. <3

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Arjan

Matter Type:

Citizenship

Arjan

March 26, 2025

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Collected on:

Arjan

I’m so thankful to Mark Lilley-Tams for helping me through my British naturalisation process. He was always available to answer my questions and guide me every step of the way, making everything simple and stress-free. Thanks to his support, I am now a proud British citizen. I highly recommend Mark and OTB Legal for anyone needing immigration help.

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Katarzyna

Matter Type:

Citizenship

Katarzyna

March 26, 2025

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Collected on:

Katarzyna

I couldn’t be more grateful for the exceptional support I received from Mark-Lilley Tams during my British naturalisation process. From our very first meeting, Mark made me feel at ease with his friendly demeanor and impressive expertise. He was always available to answer my questions and guide me through every step, ensuring I fully understood the process and felt confident moving forward.

Mark’s attention to detail and unwavering dedication made what could have been an intimidating experience feel smooth and manageable. His prompt responses and readiness to help at any time truly set him apart. Thanks to his support, I achieved my goal of becoming a British citizen, and I now look forward to the new opportunities this citizenship brings.

I wholeheartedly recommend Mark to anyone seeking professional, caring, and knowledgeable legal assistance for naturalisation. His commitment and personalized approach have made a significant impact on my life, and I will always be thankful for his help.

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Siva

Matter Type:

Tier 2 (sponsored skilled workers)

Siva

March 14, 2025

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Collected on:

Siva

Sally and the team are always helpful. I would 100% recommend them.

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Entela

Matter Type:

Immigration Law

Entela

February 03, 2025

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Collected on:

Entela

Exceptional Service and Expertise

I cannot recommend Mark Lilley-Tams highly enough. Originally from Albania, I am a British citizen who sought asylum as a Kosovan in 1999. When I first arrived in the UK with my two children, an interpreter advised me to claim as Kosovan, despite my strong case to apply as Albanian. In 2022, I decided to inform the Home Office about my true identity and clarify my circumstances. From the moment I reached out to OTB Legal, I was impressed by their supportive approach and professionalism in handling my case.

Mark Lilley-Tams took the time to fully understand my situation and provided clear, detailed explanations every step of the way. He guided me through the process, making what could have been a stressful experience feel straightforward and manageable.

Throughout our work together, Mark demonstrated remarkable knowledge and expertise. He was always responsive—even during his time off—ensuring I was kept up to date on every development. He handled all aspects of my case with meticulous care and attention to detail. His communication was always clear, concise, and reassuring.

What truly set Mark apart was his dedication to achieving the best possible outcome for me. He went above and beyond, working tirelessly to resolve the challenges surrounding the details of my Naturalisation Certificate efficiently and effectively. Despite facing uncooperative responses from the Home Office, which caused delays, Mark showed an exceptional understanding of the legal complexities of my case. He suggested pursuing a Judicial Review, believing it was the best way to expedite the process.

Mark also represented me in court alongside a top barrister from Garden Court Chambers, who specializes in asylum, nationality law, and human rights—another testament to the high level of expertise OTB Legal brings to the table. Thanks to their hard work and expertise, I successfully achieved a positive outcome in my Judicial Review and was even reimbursed for all my expenses.

If you’re looking for a solicitor who combines professionalism, expertise, and a personal touch, look no further than Mark Lilley-Tams. I’m incredibly grateful for everything he has done, and I will undoubtedly turn to him again for any future legal needs. I highly recommend him to anyone seeking expert legal representation. His unwavering support and commitment to securing the best result have earned my deepest gratitude.

Thank you, Mark Lilley-Tams and OTB Legal, for your outstanding service and support!

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About this branch

Description

OTB Legal are a specialist UK Immigration law solicitors, offering a full range of immigration services to both businesses and individuals. Recognised by the Legal 500 and Chambers and Partners as being one of the best in our field, we have an outstanding success rate on cases. We pride ourselves on being different from the usual tired cliché of solicitors and bring a refreshing, modern service with client experience at the heart of everything we do. Understanding that immigration law can be daunting, we are here to help you. As one of the few firms that offer free initial advice, why not take advantage and schedule a free consultation for your case today?

Practice areas

Immigration Law

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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