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How OTB Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 11%
About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    611
  • Very Good

    18
  • Average

    0
  • Poor

    1
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Eglantina Cuka

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Eglantina Cuka

March 24, 2025

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Collected on:

Outstanding experience

I am so happy that I decided to use Ajantha Brabaharan Lawer for my immigration case.She dealt with my case with great care and attention. I truly appreciated her quick response times to any questions and on schedule submission of the application.
The result was a quick decision and successful outcome thanks to her advice.
I would highly recommend this company to support with visa applications. Thank you Ajantha!

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Constance

Matter Type:

Immigration Law

Constance

March 24, 2025

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Collected on:

Correction on my Naturalization Certificate

I had a fantastic experience with OTB Legal. I was struggling with my application for a correction, but after meeting with Natasha Mitter, one of the lawyers at OTB Legal, everything started falling into place. She guided me through the entire process, and the company took care of all the necessary documents. They prepared the application and sent a letter to the Home Office on my behalf. After a few weeks, I received a letter from the Home office confirming that the correction had been made and that they would be sending the certificate soon.

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Michela

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Nationality, Citizenship, Registration application

Michela

March 12, 2025

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Collected on:

Great experience working with Ajantha.

I needed help with my British Citizenship application, Ajantha was very professional and helpful throughout the whole process, made things simple for me, has always been patient with everything I needed help with and all my questions. My application was successful so rest assured you're in good hands with Ajantha!

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David Meerson

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Citizenship

David Meerson

March 05, 2025

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Collected on:

Great help!

Atty was extremely helpful, professional, and most importantly knowledgeable. I highly recommend her to anyone needing help with their naturalisation inquiries.

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Etoro Ekarika

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Etoro Ekarika

February 25, 2025

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Collected on:

Would Recommend to Family and Friends

I worked with Atty, who was very professional and helpful with the whole application process. Any questions and problems I had, she answered and reassured me with evidence to back it up. Scheduling an appointment to talk about my application was easy with her, and she made me feel comfortable enough to open up about personal struggles and thoughts. The cover letter she wrote for me was solid and was well written. I would definitely recommend her as a personal immigration lawyer.

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Fernando Huff Trein

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Applications for British citizenship

Fernando Huff Trein

February 17, 2025

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Collected on:

My second time with OTB Legal and a great experience again!

The first time I've reached them was for our ILR in 2023. Based on our excellent experience, I knew I was going to reach them again for the citizenship application. This time, we had to chance to know and work with Atty, who was brilliant from day one. During the whole process, starting from our introduction call, she was really professional, transparent and very easy to contact. Regardless of your visa needs, I can highly recommend OTB and you will be in very good hands with Atty or any other team member. Thanks a lot for supporting us! Being granted British citizenship is an important event in our lives and I am happy we could share that journey with you and your professional team.

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Shannon

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Shannon

February 17, 2025

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Collected on:

Fantastic experience

Atty and the team are fantastic. Communication was great throughout the engagement, and Atty was always available to answer any queries we had.

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Rohan

Matter Type:

Immigration Law

Rohan

February 17, 2025

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Collected on:

Got my UK Partner-Visa

Even though my case was complex, the team stayed on top of everything, ensuring I received my partner visa on time. Happy with the service.

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Anis Jazi

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Family Based Visas

Anis Jazi

January 23, 2025

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Collected on:

Excellent and Honest Guidance on UK Visa Process

I had the pleasure of speaking with Atty regarding a UK visa for my sister. She was incredibly clear and thorough in explaining every aspect of the process, ensuring I fully understood what to expect. I truly appreciated her honesty and professionalism. After our meeting, she promptly sent me a detailed breakdown of the expected costs, which was very helpful. I highly recommend her for anyone seeking straightforward and reliable legal advice on immigration matters!

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Caroline

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Caroline

January 21, 2025

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Collected on:

Outstanding Legal Service

I had a great experience with Atty. She is highly responsive, empathetic, knowledgeable, and attentive to the specific details of my case, which are quite unique. I cannot recommend OTB Legal's services highly enough!

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Reviews collected from

Kaia

Matter Type:

Immigration Law

Kaia

March 29, 2025

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Collected on:

Kaia

We could not have made this move without Emma and OTB. They were extremely helpful, professional, and transparent throughout the entire process, and we are happy to have trusted their expertise.

I cannot recommend them highly enough, and feel truly lucky to have made the right choice when it comes to legal advice and document processing. <3

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Arjan

Matter Type:

Citizenship

Arjan

March 26, 2025

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Collected on:

Arjan

I’m so thankful to Mark Lilley-Tams for helping me through my British naturalisation process. He was always available to answer my questions and guide me every step of the way, making everything simple and stress-free. Thanks to his support, I am now a proud British citizen. I highly recommend Mark and OTB Legal for anyone needing immigration help.

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Katarzyna

Matter Type:

Citizenship

Katarzyna

March 26, 2025

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Collected on:

Katarzyna

I couldn’t be more grateful for the exceptional support I received from Mark-Lilley Tams during my British naturalisation process. From our very first meeting, Mark made me feel at ease with his friendly demeanor and impressive expertise. He was always available to answer my questions and guide me through every step, ensuring I fully understood the process and felt confident moving forward.

Mark’s attention to detail and unwavering dedication made what could have been an intimidating experience feel smooth and manageable. His prompt responses and readiness to help at any time truly set him apart. Thanks to his support, I achieved my goal of becoming a British citizen, and I now look forward to the new opportunities this citizenship brings.

I wholeheartedly recommend Mark to anyone seeking professional, caring, and knowledgeable legal assistance for naturalisation. His commitment and personalized approach have made a significant impact on my life, and I will always be thankful for his help.

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Siva

Matter Type:

Tier 2 (sponsored skilled workers)

Siva

March 14, 2025

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Collected on:

Siva

Sally and the team are always helpful. I would 100% recommend them.

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Entela

Matter Type:

Immigration Law

Entela

February 03, 2025

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Collected on:

Entela

Exceptional Service and Expertise

I cannot recommend Mark Lilley-Tams highly enough. Originally from Albania, I am a British citizen who sought asylum as a Kosovan in 1999. When I first arrived in the UK with my two children, an interpreter advised me to claim as Kosovan, despite my strong case to apply as Albanian. In 2022, I decided to inform the Home Office about my true identity and clarify my circumstances. From the moment I reached out to OTB Legal, I was impressed by their supportive approach and professionalism in handling my case.

Mark Lilley-Tams took the time to fully understand my situation and provided clear, detailed explanations every step of the way. He guided me through the process, making what could have been a stressful experience feel straightforward and manageable.

Throughout our work together, Mark demonstrated remarkable knowledge and expertise. He was always responsive—even during his time off—ensuring I was kept up to date on every development. He handled all aspects of my case with meticulous care and attention to detail. His communication was always clear, concise, and reassuring.

What truly set Mark apart was his dedication to achieving the best possible outcome for me. He went above and beyond, working tirelessly to resolve the challenges surrounding the details of my Naturalisation Certificate efficiently and effectively. Despite facing uncooperative responses from the Home Office, which caused delays, Mark showed an exceptional understanding of the legal complexities of my case. He suggested pursuing a Judicial Review, believing it was the best way to expedite the process.

Mark also represented me in court alongside a top barrister from Garden Court Chambers, who specializes in asylum, nationality law, and human rights—another testament to the high level of expertise OTB Legal brings to the table. Thanks to their hard work and expertise, I successfully achieved a positive outcome in my Judicial Review and was even reimbursed for all my expenses.

If you’re looking for a solicitor who combines professionalism, expertise, and a personal touch, look no further than Mark Lilley-Tams. I’m incredibly grateful for everything he has done, and I will undoubtedly turn to him again for any future legal needs. I highly recommend him to anyone seeking expert legal representation. His unwavering support and commitment to securing the best result have earned my deepest gratitude.

Thank you, Mark Lilley-Tams and OTB Legal, for your outstanding service and support!

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About this branch

Description

OTB Legal are a specialist UK Immigration law solicitors, offering a full range of immigration services to both businesses and individuals. Recognised by the Legal 500 and Chambers and Partners as being one of the best in our field, we have an outstanding success rate on cases. We pride ourselves on being different from the usual tired cliché of solicitors and bring a refreshing, modern service with client experience at the heart of everything we do. Understanding that immigration law can be daunting, we are here to help you. As one of the few firms that offer free initial advice, why not take advantage and schedule a free consultation for your case today?

Practice areas

Immigration Law

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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