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How OTB Legal Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of OTB Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using OTB Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 16%
About Right 83%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how OTB Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used OTB Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how OTB Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that OTB Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    597
  • Very Good

    18
  • Average

    0
  • Poor

    1
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Fernando Huff Trein

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Applications for British citizenship

Fernando Huff Trein

February 17, 2025

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Collected on:

My second time with OTB Legal and a great experience again!

The first time I've reached them was for our ILR in 2023. Based on our excellent experience, I knew I was going to reach them again for the citizenship application. This time, we had to chance to know and work with Atty, who was brilliant from day one. During the whole process, starting from our introduction call, she was really professional, transparent and very easy to contact. Regardless of your visa needs, I can highly recommend OTB and you will be in very good hands with Atty or any other team member. Thanks a lot for supporting us! Being granted British citizenship is an important event in our lives and I am happy we could share that journey with you and your professional team.

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Shannon

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Shannon

February 17, 2025

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Collected on:

Fantastic experience

Atty and the team are fantastic. Communication was great throughout the engagement, and Atty was always available to answer any queries we had.

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Rohan

Matter Type:

Immigration Law

Rohan

February 17, 2025

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Got my UK Partner-Visa

Even though my case was complex, the team stayed on top of everything, ensuring I received my partner visa on time. Happy with the service.

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Anis Jazi

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Family Based Visas

Anis Jazi

January 23, 2025

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Excellent and Honest Guidance on UK Visa Process

I had the pleasure of speaking with Atty regarding a UK visa for my sister. She was incredibly clear and thorough in explaining every aspect of the process, ensuring I fully understood what to expect. I truly appreciated her honesty and professionalism. After our meeting, she promptly sent me a detailed breakdown of the expected costs, which was very helpful. I highly recommend her for anyone seeking straightforward and reliable legal advice on immigration matters!

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Caroline

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Caroline

January 21, 2025

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Collected on:

Outstanding Legal Service

I had a great experience with Atty. She is highly responsive, empathetic, knowledgeable, and attentive to the specific details of my case, which are quite unique. I cannot recommend OTB Legal's services highly enough!

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vanessa

Matter Type:

Immigration Law

vanessa

December 04, 2024

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Collected on:

Great lawyer, great result

Ajantha was there to help me with every step of the process. She has an in depth knowledge of the requirements and what is needed to achieve a positive result. I am delighted to have obtained the UK Visa I was hoping for. Further to this, what a genuine and warm lady, a pleasure to meet and work with.

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EJ

Matter Type:

Partner and family visas

EJ

November 21, 2024

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A Visa Miracle

Due to several errors, my husband and I found ourselves in desperate need of help with my spousal visa for our upcoming move to the US. Thank goodness for Ajantha. From the first meeting, she was on top of answering all my emails in a timely fashion despite the inconvenient time zone. Ajanatha was also incredibly reassuring during the whole process, ensure that I felt confident in our rush application. When we encountered an error with the visa processing center, she remained diligent both to ensure my bio-metric appointment and receive my refund. We were all so elated when the visa was issued in time for our family's move. It would never have been possible without Ajantha. We cannot recommend her highly enough.

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Matt

Matter Type:

Immigration Law

Matt

June 26, 2024

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The best half-hour you will ever spend talking about immigration

Ajantha's freeimmigration consultation exceeded all expectations. Her in-depth knowledge of UK visa processes, combined with her genuine warmth, made it both an informative and reassuring experience. She went the extra mile, providing tips and insights we hadn't even considered. If you're thinking of moving (or moving back) to the UK but get a sinking feeling every time you look at the Gov.uk site, Ajantha's guidance is an absolute must. Highly recommended!

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Jonathan

Matter Type:

Partner and family visas

Jonathan

February 21, 2025

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Collected on:

Successful Visa Application

We hired Callam Standen from OTB Legal to provide us with visa advice and assist us with our application for a spouse visa in March 2024. We wanted to move back to the UK with our kids and we needed some guidance to get through the detailed process of applying for my wife's visa. Callam was very calm, reassuring and knowledgable, and made from the first meeting made us feel optimistic about our chances of obtaining the visa if we followed the steps properly.

He met with us online at various stages during the application, and gave insightful solutions to the uncertainties and worries that we had. Ultimately, he supported us from the first contact with OTB until he had successfully completed our visa application a couple of months later. My family was able to happily reunite in the UK after we followed Callam's careful advice.

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Anonymous

Verified review

This review has been left by a verified client who used OTB Legal.

Matter Type:

Immigration Law

Anonymous

February 19, 2025

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Collected on:

Amrit Singh was so supportive, efficient, effective, professional

My experience with OTB, and in particular my solicitor Amrit Singh, has been so refreshing and restoring, after a long and complicated journey through immigration processes. From the outset, Amrit took the time to listen to the history of my case and I felt truly heard through his approach which was comprehensive, thorough & specifically tailored to my needs. I felt so supported through what was an extremely stressful process, all the way through until the successful result and beyond. Always responsive and able to answer my questions along the way. He made the process so smooth and clear, it was the best decision I ever made & I am forever grateful that I found OTB! This is the definition of quality care & professionalism. I look forward to working with Amrit & the OTB team again for my application for citizenship and would always recommended them to anyone I know.

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Reviews collected from

Entela

Matter Type:

Immigration Law

Entela

February 03, 2025

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Collected on:

Entela

Exceptional Service and Expertise

I cannot recommend Mark Lilley-Tams highly enough. Originally from Albania, I am a British citizen who sought asylum as a Kosovan in 1999. When I first arrived in the UK with my two children, an interpreter advised me to claim as Kosovan, despite my strong case to apply as Albanian. In 2022, I decided to inform the Home Office about my true identity and clarify my circumstances. From the moment I reached out to OTB Legal, I was impressed by their supportive approach and professionalism in handling my case.

Mark Lilley-Tams took the time to fully understand my situation and provided clear, detailed explanations every step of the way. He guided me through the process, making what could have been a stressful experience feel straightforward and manageable.

Throughout our work together, Mark demonstrated remarkable knowledge and expertise. He was always responsive—even during his time off—ensuring I was kept up to date on every development. He handled all aspects of my case with meticulous care and attention to detail. His communication was always clear, concise, and reassuring.

What truly set Mark apart was his dedication to achieving the best possible outcome for me. He went above and beyond, working tirelessly to resolve the challenges surrounding the details of my Naturalisation Certificate efficiently and effectively. Despite facing uncooperative responses from the Home Office, which caused delays, Mark showed an exceptional understanding of the legal complexities of my case. He suggested pursuing a Judicial Review, believing it was the best way to expedite the process.

Mark also represented me in court alongside a top barrister from Garden Court Chambers, who specializes in asylum, nationality law, and human rights—another testament to the high level of expertise OTB Legal brings to the table. Thanks to their hard work and expertise, I successfully achieved a positive outcome in my Judicial Review and was even reimbursed for all my expenses.

If you’re looking for a solicitor who combines professionalism, expertise, and a personal touch, look no further than Mark Lilley-Tams. I’m incredibly grateful for everything he has done, and I will undoubtedly turn to him again for any future legal needs. I highly recommend him to anyone seeking expert legal representation. His unwavering support and commitment to securing the best result have earned my deepest gratitude.

Thank you, Mark Lilley-Tams and OTB Legal, for your outstanding service and support!

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dzaky

Matter Type:

Immigration Law

dzaky

December 17, 2024

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Collected on:

dzaky

My visa application was very seamless. Thanks to Callam, he was really helpful and responsive. He helped us not only for documents drafting but also answered my queries about the visa process from the beginning. Moreover, Callam is very knowledgeable and professional.

Highly recommended!

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pet

Matter Type:

Immigration Law

pet

November 21, 2024

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Collected on:

pet

Awesome!

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Achala

Matter Type:

Visas

Achala

November 03, 2024

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Achala

Sam Ashley helped my daughter Divija a lot in securing the Global Talent Visa in Dance. He was very patient in answering all of her questions, and offered valuable advice to build a strong application.
I highly recommend Sam Ashley to anyone looking for a solicitor for their Global Talent visa.

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Amanda

Matter Type:

Visas

Amanda

November 02, 2024

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Amanda

Callam Standen was extremely helpful, knowledgable and efficient with our visa requirements, highly recommend.

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OTB Legal are accredited by

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About this branch

Description

OTB Legal are a specialist UK Immigration law solicitors, offering a full range of immigration services to both businesses and individuals. Recognised by the Legal 500 and Chambers and Partners as being one of the best in our field, we have an outstanding success rate on cases. We pride ourselves on being different from the usual tired cliché of solicitors and bring a refreshing, modern service with client experience at the heart of everything we do. Understanding that immigration law can be daunting, we are here to help you. As one of the few firms that offer free initial advice, why not take advantage and schedule a free consultation for your case today?

Practice areas

Immigration Law

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
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