
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Service was fantastic
Jo and all the team were excellent. We moved house within 5 weeks and their service was fantastic.
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01604 828282
Our experienced solicitors are dedicated to providing expert and effective legal advice to individuals and businesses. We set our own standards above and beyond what is expected within the legal profession and hold to the belief that excellence is not an exception, but routine in dealing with every client and their individual needs. We take the time to understand you and your needs to provide clear and concise advice. We have offices in Milton Keynes and Northampton and offer the following legal services: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. Franklins the legal service for you and for business. Read more...
Franklins Solicitors LLP
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Franklins Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Franklins Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Franklins Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Franklins Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Franklins Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Franklins Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Franklins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Jo and all the team were excellent. We moved house within 5 weeks and their service was fantastic.
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Anonymous
Collected on:
Great service, very helpful and friendly. would definitely use again.
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Anonymous
Collected on:
Thank you for the kind words and thanks again for all the help. I wouldn’t have been able to get such a positive conclusion to this situation without you!
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Anonymous
Collected on:
We used the Charity Link Will Month donating to Cynthia Spencer. We received the same level of support as if we were paying. We have used Franklins for house moves and my parents Wills, always very happy.
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Anonymous
Collected on:
Level of service entirely satisfactory, indeed excellent in every way.
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Anonymous
Collected on:
Can not improve on perfection.
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Anonymous
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Keep doing what you are doing because you do it well.
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Anonymous
Collected on:
The experience I received was flawless so I can’t offer any constructive criticism
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Matter Type:
UK Employment Laws
Anonymous
Collected on:
I have been really impressed with the employment law updates you have provided the BFA. Your advice has been prompt, articulate, straightforward to understand and practical to implement. Thank you very much indeed you have been of enormous help to me managing my business over the past two weeks.
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Anonymous
Collected on:
Very good service.
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Elaine
Collected on:
A fantastic service from everyone we interacted with for the sale of our property. Every person we spoke to were very helpful & polite. I cannot recommend this company enough, They made a stressful experience very smooth with no issues.
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Lynn
Collected on:
Friendly staff. Explained the process step by step. Ensuring to chase other solicitors to meet exchange and process. Highly recommend
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Chez
Collected on:
Very efficient and prompt service
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Declan
Collected on:
Do not use for conveyancing - shocking levels of communication. At this point, I have no idea of what stage the sale is at, despite multiple emails to the multitude of contacts who have been in touch sporadically.
The only way to get any sort of update is to call the office, at which point you get bounced around their team, who are not obliging at all.
I appreciate that it is a very busy time for the team (SDLT change), however nothing can excuse terrible communication and general disorganisation.
Franklins may be great for other legal areas, but avoid for anything conveyancing related.
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Anna
Collected on:
Was quite disappointed with Franklins. We had high hopes due to them being recommended to us by family but they let us down. Our case was passed round multiple different individuals, one of whom left and we weren't told that she was leaving (or left, the estate agent found that out for us!) and we did not feel treated as people. Emails implying that they don't have to keep us updated just cemented our disdain with them. They only seemed interested when we were close to exchange and completion. We will not use them again and won't be recommending them to anyone. Very frustrating as family had a positive experience and so did another family who we also know who used them.
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In choosing Franklins you are selecting one of the most technologically advanced solicitors in the country backed by over 30 years of experience. Franklins was set up by Michael Franklin and Keith Wyld in 1982 and since then has grown to be a well-respected firm occupying offices in both Central Milton Keynes and Northampton employing 100 staff. We are one of the most highly quality-assured firms in the regions having achieved accreditation to ISO 9001. We have also achieved the award of the Law Society quality accreditation, Lexcel. These nationally and internationally recognised quality marks indicate the extent of our commitment to providing a first class service to you and set us apart from the vast majority of other law firms and legal services providers. As a result of our hard work we regularly receive thank you letters, repeat business and referrals from our thousands of satisfied clients. We are a firm who will always provide you with both a friendly and efficient service and pride ourselves on our reputation as a firm of solicitors who put our clients first. We would be delighted for you to become a new client of ours. Please contact us for anything we can help you with by completing our online “contact us” form. Mission Statement Franklins Solicitors set their own standards above and beyond what is expected in the legal profession. Excellence is not an exception but routine in dealing with every client and their individual needs