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Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Service was fantastic
Jo and all the team were excellent. We moved house within 5 weeks and their service was fantastic.
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01604 828282
Our experienced solicitors are dedicated to providing expert and effective legal advice to individuals and businesses. We set our own standards above and beyond what is expected within the legal profession and hold to the belief that excellence is not an exception, but routine in dealing with every client and their individual needs. We take the time to understand you and your needs to provide clear and concise advice. We have offices in Milton Keynes and Northampton and offer the following legal services: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. Franklins the legal service for you and for business. Read more...
Franklins Solicitors LLP
have 3 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Franklins Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Franklins Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Franklins Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Franklins Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Franklins Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Franklins Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Franklins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Jo and all the team were excellent. We moved house within 5 weeks and their service was fantastic.
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Anonymous
Collected on:
Great service, very helpful and friendly. would definitely use again.
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Anonymous
Collected on:
Thank you for the kind words and thanks again for all the help. I wouldn’t have been able to get such a positive conclusion to this situation without you!
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Anonymous
Collected on:
We used the Charity Link Will Month donating to Cynthia Spencer. We received the same level of support as if we were paying. We have used Franklins for house moves and my parents Wills, always very happy.
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Anonymous
Collected on:
Level of service entirely satisfactory, indeed excellent in every way.
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Anonymous
Collected on:
Can not improve on perfection.
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Anonymous
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Keep doing what you are doing because you do it well.
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Anonymous
Collected on:
The experience I received was flawless so I can’t offer any constructive criticism
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Matter Type:
UK Employment Laws
Anonymous
Collected on:
I have been really impressed with the employment law updates you have provided the BFA. Your advice has been prompt, articulate, straightforward to understand and practical to implement. Thank you very much indeed you have been of enormous help to me managing my business over the past two weeks.
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Anonymous
Collected on:
Very good service.
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Ryan
Collected on:
Have had franklins do two sales and purchases now through Candice Spencer’s team, both sales haven’t been easy to get over the line both have had complex issues surrounding mortgage requirements and hit many stumbling blocks over the course of both purchase/sales however team at franklins are extremely proactive and on the ball and have on both occasions highlighted just how important it is to have a decent solicitor on the case, also particular mention to brook winnett on the team who has been extremely helpful and dealt with a couple 11th hour issues with precision, professionalism and a no nonsesne attitude that made what could of been a sale fall through into a completion on target
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Roy
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As a first time house buyer/mover I felt as though Frankins were guiding me at all times throughout the process. Communication was excellent, and they were always happy to answer any questions that I had. I'd use them again if i ever decide to move house (but doubt that I'll be choosing to for a while).
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Ellie
Collected on:
Excellent service and communication from the team in Conveyancing from initial contact until the final message to confirm the completion of sale. Franklins also did the necessary paperwork on the purchase of our property and again everything went extremely smoothly. Communication was brilliant and on any occasion where we had to phone or visit the reception staff were exceptional , friendly, understanding and courteous.
I have engaged Franklins solicitors for other situations over time and would have no hesitation in recommending for whatever issues you may have. 5* service.
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Gwen
Collected on:
Recently used to help me with a settlement agreement with my employer. I was introduced to Sara, and her supporting team who were very supportive.
I was offered to do my run-through of the agreement with Sara in person or via teams, I chose to have a face to face meeting. I found Sara, friendly, empathetic and supportive throughout the processes and made sure I thoroughly understood the agreement and what I should expect. She took control of the discussion with my employer and kept me up to date with regular emails. The whole process was very stress free thanks to her and her teams support.
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Charlie
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ESTATE AGENTS & HOME BUYERS / SELLERS AVOID.
As an estate agent who has passed over a LOT of business, we have consistently been let down by Franklins over the past few months who are just not interested in the work anymore... and it shows.
ALL staff are RUDE & extremely unprofessional. If you are after an update then expect a defensive & dismissive reply after DAYS of waiting. Want to speak to your case handler? They’re too busy or in meetings unless you make a fuss and they all of a sudden are available...
Lee Holmes hides behind his computer and won’t bother to lift a finger if you ask for help.
Emma will show you how unimportant you are as a client and that her priorities are elsewhere.
Sharon Grists team are pretty non existent and will begrudgingly give you an update after blaming everyone else in the transaction.
From here on we are taking our business to another firm, who actually want it.
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In choosing Franklins you are selecting one of the most technologically advanced solicitors in the country backed by over 30 years of experience. Franklins was set up by Michael Franklin and Keith Wyld in 1982 and since then has grown to be a well-respected firm occupying offices in both Central Milton Keynes and Northampton employing 100 staff. We are one of the most highly quality-assured firms in the regions having achieved accreditation to ISO 9001. We have also achieved the award of the Law Society quality accreditation, Lexcel. These nationally and internationally recognised quality marks indicate the extent of our commitment to providing a first class service to you and set us apart from the vast majority of other law firms and legal services providers. As a result of our hard work we regularly receive thank you letters, repeat business and referrals from our thousands of satisfied clients. We are a firm who will always provide you with both a friendly and efficient service and pride ourselves on our reputation as a firm of solicitors who put our clients first. We would be delighted for you to become a new client of ours. Please contact us for anything we can help you with by completing our online “contact us” form. Mission Statement Franklins Solicitors set their own standards above and beyond what is expected in the legal profession. Excellence is not an exception but routine in dealing with every client and their individual needs