Request a callback

Book an appointment

How Franklins Solicitors LLP Compares

Value for money

!

Limited data.

This firm - 90%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Franklins Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Franklins Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Franklins Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Franklins Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Franklins Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Franklins Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Franklins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    1506
  • Very Good

    120
  • Average

    32
  • Poor

    23
  • Awful

    140

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Matter Type:

Residential Conveyancing

Anonymous

December 10, 2020

Report to admin

Collected on:

Service was fantastic

Jo and all the team were excellent. We moved house within 5 weeks and their service was fantastic.

Was this review helpful?

Anonymous

Anonymous

December 07, 2020

Report to admin

Collected on:

Very helpful and friendly

Great service, very helpful and friendly. would definitely use again.

Was this review helpful?

Anonymous

Anonymous

December 06, 2020

Report to admin

Collected on:

A positive conclusion

Thank you for the kind words and thanks again for all the help. I wouldn’t have been able to get such a positive conclusion to this situation without you!

Was this review helpful?

Anonymous

Anonymous

November 26, 2020

Report to admin

Collected on:

Always very happy

We used the Charity Link Will Month donating to Cynthia Spencer. We received the same level of support as if we were paying. We have used Franklins for house moves and my parents Wills, always very happy.

Was this review helpful?

Anonymous

Anonymous

October 21, 2020

Report to admin

Collected on:

Entirely satisfactory

Level of service entirely satisfactory, indeed excellent in every way.

Was this review helpful?

Anonymous

Anonymous

October 14, 2020

Report to admin

Collected on:

Perfection

Can not improve on perfection.

Was this review helpful?

Anonymous

Anonymous

July 09, 2020

Report to admin

Collected on:

You do it well

Keep doing what you are doing because you do it well.

Was this review helpful?

Anonymous

Anonymous

July 08, 2020

Report to admin

Collected on:

Flawless

The experience I received was flawless so I can’t offer any constructive criticism

Was this review helpful?

Anonymous

Matter Type:

UK Employment Laws

Anonymous

April 08, 2020

Report to admin

Collected on:

Really impressed

I have been really impressed with the employment law updates you have provided the BFA. Your advice has been prompt, articulate, straightforward to understand and practical to implement. Thank you very much indeed you have been of enormous help to me managing my business over the past two weeks.

Was this review helpful?

Anonymous

Anonymous

February 24, 2020

Report to admin

Collected on:

Very good

Very good service.

Was this review helpful?

Reviews collected from

Elaine

Elaine

April 23, 2025

Report to admin

Collected on:

Elaine

A fantastic service from everyone we interacted with for the sale of our property. Every person we spoke to were very helpful & polite. I cannot recommend this company enough, They made a stressful experience very smooth with no issues.

Was this review helpful?

Lynn

Lynn

April 18, 2025

Report to admin

Collected on:

Lynn

Friendly staff. Explained the process step by step. Ensuring to chase other solicitors to meet exchange and process. Highly recommend

Was this review helpful?

Chez

Chez

April 17, 2025

Report to admin

Collected on:

Chez

Very efficient and prompt service

Was this review helpful?

Declan

Declan

April 15, 2025

Report to admin

Collected on:

Declan

Do not use for conveyancing - shocking levels of communication. At this point, I have no idea of what stage the sale is at, despite multiple emails to the multitude of contacts who have been in touch sporadically.
The only way to get any sort of update is to call the office, at which point you get bounced around their team, who are not obliging at all.
I appreciate that it is a very busy time for the team (SDLT change), however nothing can excuse terrible communication and general disorganisation.

Franklins may be great for other legal areas, but avoid for anything conveyancing related.

Was this review helpful?

Anna

Anna

April 13, 2025

Report to admin

Collected on:

Anna

Was quite disappointed with Franklins. We had high hopes due to them being recommended to us by family but they let us down. Our case was passed round multiple different individuals, one of whom left and we weren't told that she was leaving (or left, the estate agent found that out for us!) and we did not feel treated as people. Emails implying that they don't have to keep us updated just cemented our disdain with them. They only seemed interested when we were close to exchange and completion. We will not use them again and won't be recommending them to anyone. Very frustrating as family had a positive experience and so did another family who we also know who used them.

Was this review helpful?

Franklins Solicitors LLP are accredited by

accreditation
accreditation
accreditation
accreditation

About this branch

Description

In choosing Franklins you are selecting one of the most technologically advanced solicitors in the country backed by over 30 years of experience. Franklins was set up by Michael Franklin and Keith Wyld in 1982 and since then has grown to be a well-respected firm occupying offices in both Central Milton Keynes and Northampton employing 100 staff. We are one of the most highly quality-assured firms in the regions having achieved accreditation to ISO 9001. We have also achieved the award of the Law Society quality accreditation, Lexcel. These nationally and internationally recognised quality marks indicate the extent of our commitment to providing a first class service to you and set us apart from the vast majority of other law firms and legal services providers. As a result of our hard work we regularly receive thank you letters, repeat business and referrals from our thousands of satisfied clients. We are a firm who will always provide you with both a friendly and efficient service and pride ourselves on our reputation as a firm of solicitors who put our clients first. We would be delighted for you to become a new client of ours. Please contact us for anything we can help you with by completing our online “contact us” form. Mission Statement Franklins Solicitors set their own standards above and beyond what is expected in the legal profession. Excellence is not an exception but routine in dealing with every client and their individual needs

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Construction and engineering dispute resolution
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
    • Licensing
Book an appointment