Franklins Solicitors LLP

01604828282

Our experienced solicitors are dedicated to providing expert and effective legal advice to individuals and businesses. We set our own standards above and beyond what is expected within the legal profession and hold to the belief that excellence is not an exception, but routine in dealing with every client and their individual needs. We take the time to understand you and your needs to provide clear and concise advice. We have offices in Milton Keynes and Northampton and offer the following legal services: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. Franklins the legal service for you and for business. Read more...

Address
11-13 Castilian Street
Northampton
Northamptonshire
NN1 1JS
01604828282
www.franklins-sols.co.uk

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Accreditations

Other locations

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Available lawyers at Franklins Solicitors LLP

Christopher Buck

George Smith

Sara Marshall

Associate Partner and Head of Employment

Scott Wright

0.0 out of 5

(0)

Head of Residential Property

Simon Long

0.0 out of 5

(0)

Solicitor

How Franklins Solicitors LLP Compares

Value for money

This firm - 90%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Franklins Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Franklins Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 80%

About Right 20%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 89%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Franklins Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Franklins Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%

No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Franklins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 5

155th / 4638

Company & Commercial

1st / 4

181st / 4402

Housing & Property

1st / 6

538th / 4266

Family Law

1st / 4

365th / 3861

Wills, Trusts & Probate

1st / 4

281st / 3521

Commercial Property

1st / 4

183rd / 3342

Employment

1st / 5

229th / 3122

Regulations

1st / 4

69th / 2593

Money & Tax

1st / 4

97th / 1851

Professional Negligence

1st / 2

73rd / 1209

IT & Intellectual Property

1st / 2

51st / 1060

Dispute Resolution

1st / 3

111th / 1035

Welfare & Benefits

1st / 3

59th / 820

Construction

1st / 2

47th / 581

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

Excellent

1449
Very Good

117
Average

31
Poor

23
Awful

128

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Robyn

December 05, 2024

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Be very careful of using Franklins for property purchases

Thought Franklins had done an amazing on my property purchase in August 2022. Unfortunately in April 2024 I discovered that the management fee accounts dating back as far as 2017 had not been finalised and all of the adjustments were now my financial responsibility. As my acting solicitor on my purchase it was Franklins responsibility to have found this out and advise me of it pre purchase. As it stands at the moment I am £1300 out of pocket with another 2 years 8 months of adjustments that date prior to my purchase that I will be liable for when the accounts are completed. I have been in contact with Franklins since April and gone through their 8 week complaint process and all I have had back is "they are conacting the sellers solicitor". Appalling!

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Alastair

February 06, 2024

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Wills & LPAs

We dealt with Shakira , who looked after us while we updated our Wills and put LPAs in place . At all times she was professional , polite , knowledgeable and efficient .
I would definitely recommend Franklins and Sharika .

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Housing & Property

Matter Type:

Residential Conveyancing

Heather

January 10, 2024

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Warning never use this firm - not worth a star rating

DO NOT USE THIS FIRM! I had to report them to the Legal Ombudsman who agreed Franklin’s offer a poor service. It took Franklin’s (Denise Watson)seven months to complete on two properties even though there was no chain. They lost documents and took over two years to send through NHBC documentation. They had an IT breach and we received scam emails for a few months showing our personal information from the hacker. This meant we had to change our internet provider to prevent further scam emails. They do not record their telephone conversations, so whatever you instruct them verbally is not noted and therefore you cannot hold them to account over promised verbal instructions you receive or give them! BEWARE!

Lawyer named in this review:
Scott Wright

Scott Wright

A representative from Franklins Solicitors LLP responded to this review on 12 January, 2024:

Dear Heather, Thank you for your feedback. As you have already stated, you reported this matter to the Legal Ombudsman who have conducted an extensive review of this matter and the way it was handled. We are disappointed to see that a number of the points mentioned in your review are factually incorrect and also omit key information, including: • At no stage did the Legal Ombudsman agree that the service was poor • Your review mentions Scott Wright, who was not involved in your matter • Your review also does not mention that the Legal Ombudsman review found that we took all reasonable steps to keep your data safe and secure. We take data security very seriously and are one of the only law firms to have achieved and maintain the Cyber Essentials Plus Certification As you are aware, we have taken the necessary steps to remedy any issues found by the Legal Ombudsman. We take constructive feedback on board and are always looking at ways we can improve the experience for our clients and embed this into our training and processes. However, we believe that your review does not accurately reflect your experience for the reasons listed above. Regards, Rosanna

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Wills, Trusts & Probate

Matter Type:

Wills

Sophie

August 08, 2023

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Will service

The staff were helpful, friendly, knowledgeable and very efficient throughout the process. I would definitely recommend them to others.

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Wills, Trusts & Probate

Matter Type:

Probate

Kay

November 25, 2021

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Probate Service

Adam and his team provided an excellent professional service carrying out the probate for my late mother's estate and took a great deal of pressure from me. Would highly recommend.

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Wills, Trusts & Probate

Matter Type:

Trusts

Anonymous

March 03, 2021

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Peace of mind

Helen explained everything very well and replied to enquires/queries promptly. Helen has provided our family with peace of mind for the future.

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Housing & Property

Matter Type:

Residential Conveyancing

Anonymous

February 08, 2021

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Would definitely recommend

I would definitely recommend Franklins. I've been very impressed, even with the extra complication of lockdown!

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Anonymous

February 05, 2021

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Thank you

Thank you to the team for all your help.

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Anonymous

December 07, 2020

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Very professional

Thanks for your very professional support throughout this whole process. I’d be honoured if you use some of my comments! You earned them!

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Housing & Property

Matter Type:

Residential Conveyancing

Anonymous

December 07, 2020

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So thrilled with the service

We had such a wonderful experience with Liah, Isobel, and team! We were so thrilled with the service and really helped us on our mission as first time buyers!

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Reviews collected from

Tim

January 10, 2025

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Tim

Our sale and purchase was handled by Lydia Thorne who was a pleasure from start to finish. She was very helful and handled what was a tricky purchase at times, very proffesionally. I would recommend.

A representative from Franklins Solicitors LLP responded to this review on 13 January, 2025:

Thank you Tim for leaving a 5* review, it’s always great to receive positive feedback from our clients. I’m pleased to hear that you found Lydia to be very helpful and dealt with your property purchase very professionally, I will pass your kind words on to her and the team. I do hope that you will think of Franklins in the future when you next need legal advice. With best wishes, Sarah

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Isaac

December 23, 2024

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Isaac

Franklins Solicitors demonstrates a genuine commitment to understanding and meeting their clients' needs. This client-centric approach is evident in their interactions and reflected in their competitive pricing strategy.

A representative from Franklins Solicitors LLP responded to this review on 06 January, 2025:

Thank you Isaac for leaving a 5* review with Google and Trustpilot. It’s great to receive such positive feedback from you. And it’s lovely to see that you are a returning client and we look forward to working with you again in the future. With best wishes, Sarah

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Bob

December 20, 2024

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Bob

This is a review of the work of Maya Butt and her colleague Lydia. They handled the purchase of our property - we are moving away from Milton Keynes. Maya and Lydia were thoroughly professional. Maya answered queries quickly, explained points which were not immediately clear, and pointed out issues for further inquiry. She solved minor problems arising from other parties. Her work was accurate and precise. We met with Maya and Lydia to sign the 'forms', and they were both kind and paid proper attention to legal detail. True professionals. Thanks!!

A representative from Franklins Solicitors LLP responded to this review on 20 December, 2024:

Thank you Bob for leaving a 5* review. It’s lovely to hear that you found Maya and Lydia to be thoroughly professional answering all your conveyancing queries quickly, I will pass your kind words on to them. I do hope that you will think of Franklins in the future when you next need legal advice. With best wishes, Sarah

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Michelle

December 11, 2024

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Michelle

I would recommend Franklin’s to anyone, they were so helpful and responsive with each part of the buying process. A special thanks to Lee for going above and beyond in the process and made it as stressful as possible-free as possible!

A representative from Franklins Solicitors LLP responded to this review on 17 December, 2024:

Thank you Michelle for leaving a 5* review. It’s always great to receive positive feedback from clients and it’s lovely to hear that Lee went above and beyond to make the buying process stress free. I do hope that you will think of Franklins in the future when you next need legal advice. With best wishes, Sarah

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Barry

December 10, 2024

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Barry

I used franklins for my recent house sale and new home purchase as I had used them previously. I asked up front that the communication was clear given tight deadlines and was somewhat disappointed as communication was limited. However, following issues with the builders solicitor Franklin’s did manage to turn the transaction around on time and we completed on the agreed date.

A representative from Franklins Solicitors LLP responded to this review on 10 December, 2024:

Thank you Barry for your 4* review and feedback. I’m pleased to hear that we managed to keep to your tight deadline for the purchase of your new home, despite the issues with the builders. I do hope that you will think of Franklins in the future when you next need legal advice. With best wishes, Sarah

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Franklins Solicitors LLP are accredited by

About this branch

Description

In choosing Franklins you are selecting one of the most technologically advanced solicitors in the country backed by over 30 years of experience. Franklins was set up by Michael Franklin and Keith Wyld in 1982 and since then has grown to be a well-respected firm occupying offices in both Central Milton Keynes and Northampton employing 100 staff. We are one of the most highly quality-assured firms in the regions having achieved accreditation to ISO 9001. We have also achieved the award of the Law Society quality accreditation, Lexcel. These nationally and internationally recognised quality marks indicate the extent of our commitment to providing a first class service to you and set us apart from the vast majority of other law firms and legal services providers. As a result of our hard work we regularly receive thank you letters, repeat business and referrals from our thousands of satisfied clients. We are a firm who will always provide you with both a friendly and efficient service and pride ourselves on our reputation as a firm of solicitors who put our clients first. We would be delighted for you to become a new client of ours. Please contact us for anything we can help you with by completing our online “contact us” form. Mission Statement Franklins Solicitors set their own standards above and beyond what is expected in the legal profession. Excellence is not an exception but routine in dealing with every client and their individual needs

Regulated by

Legal services

Personal areas of law

Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
Construction
- Construction and engineering dispute resolution
Dispute Resolution
- Mediation
IT & Intellectual Property
- Advertising and Marketing Compliance
- Anti-Counterfeiting and Anti-Piracy
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs
Regulations
- Health and Safety
- Licensing

Book an appointment

Request a callback

Book an appointment

Franklins Solicitors LLP

Accreditations

Other locations

Available lawyers at Franklins Solicitors LLP

How Franklins Solicitors LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Be very careful of using Franklins for property purchases

Wills & LPAs

Warning never use this firm - not worth a star rating

Will service

Probate Service

Peace of mind

Would definitely recommend

Thank you

Very professional

So thrilled with the service

Reviews collected from

Tim

Isaac

Bob

Michelle

Barry

Franklins Solicitors LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter