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How Leadenhall Law Group Ltd Compares

Value for money

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Leadenhall Law Group Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Leadenhall Law Group Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 12%
About Right 85%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Leadenhall Law Group Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Leadenhall Law Group Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Leadenhall Law Group Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Leadenhall Law Group Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Leadenhall Law Group Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    910
  • Very Good

    75
  • Average

    14
  • Poor

    16
  • Awful

    92

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Tonicha

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Tonicha

February 18, 2025

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Great conveyancers

We had a brilliant experienced with Leadenhall and Shelley’s team! They were always really quick to respond to our queries and dealt with property enquiries and the overall process really speedy for us as well. They were always conscious to keep us up to date with changes and the online system we brilliant at keeping us up to date as well!

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Sarah

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Sarah

January 28, 2025

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Hassle free

I appreciated only being contacted when necessary and all the information being sent at the end rather than a constant flow of information.
Responses to my emails were dealt with within 24-48 hours.
Staff were polite on the phone and via email.

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Sunil Abraham

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Sunil Abraham

January 22, 2025

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House Purchase

I recently purchased a house,and Mr.Gilmour Machado handled the legal process flawlessly."
They were incredibly thorough,always kept me updated,and ensured the entire process went smoothly."When an unexpected issue arose with the contract,they resolved it promptly,saving me a lot of stress." I highly recommend Mr.Gilmour to anyone looking for a reliable and efficient solicitor."

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Steven

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Steven

January 16, 2025

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Collected on:

Property Purchase

Efficiently process the sale in a timely manner.

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Helen

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Helen

January 15, 2025

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Collected on:

Excellent

Shelley is a great communicator and very efficient in providing updates.
She ensured the process was completed smoothly.

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Ben

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

New home purchases and sales

Ben

December 13, 2024

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Exceptional

Highly professional service with personal feel. Shelley was amazing to deal with and ensured I completely understood what was happening and what the process was going forward. Highly recommended.

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Anonymous

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Anonymous

December 02, 2024

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Excellent service

Great service all the way through the sale of my fathers house

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Kate

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Kate

November 12, 2024

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Professional and supportive

The whole process took a few months as I was expecting and how it usually takes but I was very well informed and kept up to date with the case progress. Shelley was very kind and professional, giving suggestions when needed. She was very honest and correct regarding the fees as she gave me back what was a surplus.

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Sam

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Sam

November 10, 2024

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House sale

Very happy overall and would definitely use again.

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Anonymous

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Anonymous

November 06, 2024

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Great experience!

Really great service and explained everything very clearly.

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Reviews collected from

Henry

Henry

February 01, 2025

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Henry

Leadenhall law group helped us to purchase our first property when other conveyancing firms hv already disappointed us and wasted our time and money
thanks you to Gilmour , Destiny and other team members, they made this transaction very smooth, I never had to chase for update, always kept me up to date on all issues.

They always respond to my called and email on time. Very professional, we had very nice experience with them as first time buyers.

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Anne

Anne

January 24, 2025

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Anne

Mike and Dani helped us with the sale of a house.
They kept us up to date all the way through and were responsive to our emails and messages.
The process was quick and easy and we will definitely use them again.

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Bill

Bill

November 20, 2024

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Bill

Very pleased with Leadenhall Law Group & in particular my conveyancer Amber Howarth. All work was carried out swiftly & efficiently on both the sale of my old property & purchase of the new one.

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Marcel

Marcel

October 03, 2024

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Marcel

I would never use this company again, they work remotely, which I do NOT object to, but no one answers their phones, answer machine message asks that you make contact by email and the they take days to come back by email. The service is pretty poor, communication is shocking, they are quick to take on new work but slow at getting the job done.

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Murfulls

Murfulls

September 21, 2024

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Murfulls

Very bad experience we were passed around various members of staff for our conveyancing with very poor communication. We were refused to be given the managers details which is in their own terms and conditions as we queried our invoice. This was then lowered to the correct amount. But only after us fighting this. We were spoken to like we were stupid children and patronised throughout our experience. I now tell everyone who I speak to never ever use this company. How it is still going is beyond me. Our process took nearly a year and we were lied to about our house which we were purchasing had not been registered. The list could go on. I do not write this negative review lightly. Also Ethan if he is still there was a big part of the bad service and patronising mannor and blatantly lied to our face. We are so pleased we do not have to use this company and everything has now finished. Please use other local companies and steer clear of this place. Happy to speak to anyone who wants more details as we were so shocked and disgusted by our experience.

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Leadenhall Law Group Ltd are accredited by

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About this branch

Description

At LLG, we are proud to be able to look back over a very successful history. Over the past 25 years, LLG has been involved in a large number of significant transactions and legal matters. This is what really distinguishes us as one of the leading law firms in our respective fields. Our Housing Law Department has the Legal Aid Agency contract to provide Duty Legal Advice as well as advocacy at hearings at County Courts in Norfolk and Suffolk. Our Family Department is on the highly sought after Children's Law Panel for care proceedings, as well as being accredited as a Resolution Specialist department and provides a free legal clinic at Earlham Early Years Centre in Norwich. The Conveyancing department, both residential and commercial, are Conveyancing Quality Accredited and the firm as a whole is Lexcel Accredited, which means we exceed the practice management standards outlined by The Law Society. All of these factors show that professional agencies and bodies that require the best representation for clients, understand that we can deliver it time and again and put their trust in us to do so.

Regulated by

Solicitors Regulation Authority

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