Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Scott Rees & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Scott Rees & Co. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Scott Rees & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Scott Rees & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Scott Rees & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Scott Rees & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Scott Rees & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Helen
Collected on:
They offer no advice along the way, don’t reply to emails or phone, you have to get to the point of pulling your hair out to get an answer. Had to chase for work to be done and ask questions. Everything offered was not given, they don’t care. Watch out for the insurance they try to sell on top, was lied to about what it was and even the cost of it. Even complaints are ignored
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John
Collected on:
Customer service almost non-existent. I regretted choosing this Firm from the very start. Updates on my case were only given after I had chased them to bring me up to date. The only emails I seemed to get without prompting were updates on the costs to date.
After keeping me hanging on for a year, they then informed me that my case had a less than 50% chance of succeeding and that they would no longer be acting for me on a Conditional Fee Agreement.
Fair enough that they didn’t think that I had a good chance of winning my claim in Court but, this must have been evident early on, So why mess me about for a year?
Unfortunately, I find myself unable to recommend this firm of solicitors and I would not use them again.
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Phil
Collected on:
Terrible experience.
Take my advice and stay well away.
Will mess you about for years to then tell you they are closing the case.
They make you take out insurance so they get paid.
Terrible.
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Neil
Collected on:
After injuring myself in the gym i rang Scott and Rees and was told i had a good straight forward claim.
After providing all the evidence several times, they never answer the phone for an update, cut you off when you do get through.
They get you to fill out insurance forms so they get paid if you win or lose. Not Solicitors they are scamers.
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daniel
Collected on:
Genuinely worst solicitors. Wouldn't help me or support me, passed my case around multiple handlers and went on for 3 years for them to drop me due to lack of advice and support from themselves. Don't take mental health coneditions into consideration and will claim they haven't received your email if they don't want to deal with it
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Lupu
Collected on:
Horrible experience.Stay away from them.
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Phil
Collected on:
It took over five months and a lot of pressure from myself, estate agents and the buyers’ solicitor to get Scott Rees to complete a simple conveyancing in which there was no chain. During most of the last month there seemed to be no-one in the company who had any idea what was going on.
That’s not the worst part. Over two months after completion, Scott Rees informed me there was a problem with the sale. The management company had refused to register the new owner because of a legal dispute I’d had with them. Scott Rees then said they could represent me in the dispute for an initial fee of £2000, if I wished. Surprised by their apparent ignorance of an issue covered in the leaseholder information form I had completed for them, I asked where my liability was since I had been entirely honest and fully forthcoming with Scott Rees who acted as my legal representative throughout. For some reason, Scott Rees’s “Compliance Officer” declined to answer my question. As I expected, over a year later there has been no legal follow-up from buyer or management company – which disappoints me as I would like to see whether Scott Rees would treat a judge with the same silent disdain as it treated me, its customer.
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Fokru
Collected on:
Excellent communication portal to keep client informed every single step to completion
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Claire
Collected on:
Been dealing with scott rees for a years now to finally get a settlement. Got a phone call with my offer, which i silly enough agreed to as i believed that was the amount i would get. I then received less then 60% of the amount i agreed to due to hidden fees! My emails and calls were all ignored and are still being ignored to this day after 2 weeks!! I highly DO NOT RECCOMEND.
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Matter Type:
Residential Conveyancing
nick
Collected on:
What an absolute joke of a business, one star is too many, constantly chasing for progress with no feedback, Adnan was handling my case. There are plenty more Solicitors out there. AVOID
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