Please avoid at all costs!
I made the horrible mistake of using swift lawyers to sell my home. I instructed them in March, with my solicitor being Sumaya Raja. She stopped emailing me in June and had zero contact with the firm, bearing in mind we were due to complete 5th September! I had already paid a deposit to moved out of the property in late August in preparation to complete. I them chased the firm over and over to be told they have just gave my file to Rishi Bhalla. He done nothing, was extremely slow and unresponsive. I would call several times because he was not replying to the buyer and they wanted to pull out because of the delay. He told me 'if you stopped calling then maybe I'd actually be able to do my job'.
They was never reachable, never responded to emails or calls, and when they actually answered (very very rare), you was disregarded with lies and empty promises and being spoken to like a worthless client.
By this time I had already vacated my property and had to pay for 2 extra valuations as they only valid for 3 months due to the delays. I was extremely stressed, and couldn't afford to pay my mortgage due to paying the extra valuations.
Then Rishi left my case and I was assigned Kayleigh Harrison who took about an hour to reply to enquiries that were sent it in August. Within a week of her taking over the case, we had finally completed. Just 3 months too late!
I sent a complaint to them which they haven't replied to and am currently in the middle of my case with the legal ombudsman.
Please take my advice and avoid! They have cost me 1000s, I became so depressed and stressed during this process. Was not a good experience at all and I wish I read reviews before using them! Super unprofessional!!
