I was always hoping that our experience buying our first house might break the stigma of “it’s one of the most stressful things in life”. Unfortunately, that wasn’t the case. However, Mark had been my knight in shining armour and kept me sane, particularly, throughout the last few weeks to completion.
Mark and his team had been brilliant. They were personable, patient, kind and empathetic. But more importantly, treated us like ordinary people. With my past experience of other solicitors, there was no arrogance at all. Just lovely lovely people.
Mark and his team helped me understand any terms that needed an explanation. Answered any of the 100s of questions I asked clearly.
Right from the beginning, they kept our case moving quickly. Our ID and documentation checks were complete within a week. Our BACs payment was paid and we were ready for the draft contacts within 1 month. There were no delays on their behalf at all. Mark unfortunately experienced an important family matter, but he still prioritised us. That is something you really do not come by anymore.
I knew I had instructed the right team when my granddad told me they used David Barney & Co back in 1968. A company can only last that long when they employ the right people.
In future, I will only ever use Mark and his team. They have gained my loyalty forever!
Thank you so much to you all! I appreciate it so much!!