Request a callback

Book an appointment

How BTMK Solicitors Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of BTMK Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using BTMK Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 7%
About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used BTMK Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how BTMK Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used BTMK Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how BTMK Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    646
  • Very Good

    31
  • Average

    7
  • Poor

    5
  • Awful

    36

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Steve & Tracy

Matter Type:

Residential Conveyancing

Steve & Tracy

November 21, 2024

Report to admin

Collected on:

Home conveyance

Highly recommend Yolanda goes above & beyond very approachable & kind would definitely use again in the future

Was this review helpful?

Angela Dooley

Verified review

This review has been left by a verified client who used BTMK Solicitors Limited.

Angela Dooley

November 15, 2024

Report to admin

Collected on:

Would recommend

Keighley was brilliant throughout the whole process of my sale and purchase
Answered any questions I had and was very pleasant

Was this review helpful?

Will Binnie

Verified review

This review has been left by a verified client who used BTMK Solicitors Limited.

Will Binnie

November 15, 2024

Report to admin

Collected on:

Property and Bride finance

We have used BTMK for a dual representation on our recent Bridge and BTL loans.
Keighly and her team were both professional and punctual throughout the whole process.
we would highly recommend them to others and for sure will be using them again.

Was this review helpful?

Margaret Cousins

Verified review

This review has been left by a verified client who used BTMK Solicitors Limited.

Margaret Cousins

November 15, 2024

Report to admin

Collected on:

Brilliant Experience

Keighly Strutt made my whole purchase experience smooth, easy, trouble free and exciting especially with her knowledge of the property I was trying to buy. She is excellent. After a number of difficult experiences prior to coming to BTMK I am extremely grateful. I absolutely recommend her and BTMK.

Was this review helpful?

Andi

Andi

November 13, 2024

Report to admin

Collected on:

Thoroughly recommend, without any reservation!

I am very impressed with the prompt, professional and understanding way both Adam & Jessica handled the situation.
Whilst grieving the loss of my father, having the eldest of us as three sisters refuse to sign probate or communicate in anyway, was enormously stressful and emotional. Adam & Hess calm approach and clear advice, followed up with letters resolved the situation within a few weeks. Their knowledge and experience of these more frequently occurring situations is brilliant.

Was this review helpful?

Leigh

Leigh

November 07, 2024

Report to admin

Collected on:

Great team

The whole team at BTMK were excellent to work with. It was a difficult time for us as a family and they made the process much better than expected. Very helpful, kind and professional. Thank you

Was this review helpful?

Abdul

Abdul

November 05, 2024

Report to admin

Collected on:

Excellent Work

It was great experience with work on Yolanda, She kept her commitment to deal properly exchange. I am happy to work with him.

Was this review helpful?

Norah Cole

Verified review

This review has been left by a verified client who used BTMK Solicitors Limited.

Norah Cole

November 02, 2024

Report to admin

Collected on:

Fantastic solicitor

Keighly was superb from the word go. Sale and purchase took 11 weeks from start to finish. Keighly kept me informed at every step and was readily available to answer any questions. I would highly recommend her and would definitely use her services again.

Was this review helpful?

Nicole

Matter Type:

Residential Conveyancing

Nicole

November 01, 2024

Report to admin

Collected on:

Yolanda is fantastic!

This is the second time that I have used Yolanda for a conveyancing transaction and she has delivered in a super professional and timely manner both times. Yolanda goes above and beyond to answer any queries promptly, as well as making sure she will hit any timelines you have given. Would 100% recommend Yolanda to friends and family who are buying or selling a property!

Was this review helpful?

Reviews collected from

Laura

Laura

March 04, 2022

Report to admin

Collected on:

Laura

Very unhappy

Was this review helpful?

Vita

Vita

March 01, 2022

Report to admin

Collected on:

Vita

I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!

Was this review helpful?

Vanessa

Vanessa

December 22, 2021

Report to admin

Collected on:

Vanessa

Currently purchasing a house and the sellers are using these solicitors. Absolute joke from the beginning, delayed sending the initial paperwork to our solicitor, lied about when it was sent, slow to respond to queries and we've been waiting on them for 2 weeks now as everyone else is ready. It does not take 3 weeks to sort out an indemnity policy! No chance of exchanging this side of Christmas now as they close tomorrow and we'll be lucky if they even look at their emails today. Avoid!

Was this review helpful?

DANIEL

DANIEL

October 25, 2021

Report to admin

Collected on:

DANIEL

How do you rate a solicitor??. you're not good enough to speak to them directly only through an assistant. All for a premium.

Was this review helpful?

jackie

jackie

October 25, 2021

Report to admin

Collected on:

jackie

The sale of our property was far from straight forward .Kevin and his team were excellent and very professional . Thank you Kevin, Danielle and Alix

Was this review helpful?

BTMK Solicitors are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Many years ago, there were four leading law firms based in South Essex. Travell Horner, Bates & Partners, Twitchen & Musters, and finally Robinson & Kelly. The first two, Travell Horner and Bates & Partners merged and became Bates Travell, and then the other two superb law firms Twitchen & Musters and Robinson Kelly also came together to become Twitchen, Musters, Robinson & Kelly – which was a bit of a mouthful so they became TMK Solicitors in due course. These two exceptional legal practices continued until they decided to join forces and became the BTMK that we know and love today.

Practice areas

All areas of personal law such as family & matrimonial, litigation & dispute resolution, professional negligence, childcare, employment law, insolvency, personal injury & clinical negligence, wills, probate, trusts & inheritance, injunctions, contentious probate and will disputes. All areas of commercial and business related law such as commercial property (buying, selling, entering into, disposing), business sales and acquisitions, commercial litigation and dispute resolution, intellectual property, insolvency and winding-up procedures, injunctions and employer related employment work.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Sports Injury
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Guarantees and bonds
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
Book an appointment