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How Thompson Smith And Puxon Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompson Smith And Puxon on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompson Smith And Puxon. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompson Smith And Puxon and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompson Smith And Puxon performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompson Smith And Puxon and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompson Smith And Puxon compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thompson Smith And Puxon offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    332
  • Very Good

    32
  • Average

    1
  • Poor

    4
  • Awful

    6

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Deborah Hayes - highly recommends

Deborah Hayes - highly recommends

October 17, 2024

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Collected on:

Employment - Individual

After having a ‘protected conversation’ and subsequent redundancy Joylon and his team steered me through the process to ensure fairness. I initially contacted 2 solicitors being new to the area and received call back within 15 minutes. Still waiting for the other company. I have already recommended my ex-colleague to speak with the team. I would highly recommend this company and it’s a weight of my mind knowing there is this expertise locally. Thank you to the whole team.

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Mrs Wilby

Mrs Wilby

October 17, 2024

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Collected on:

Residential Property

The whole experience of purchasing the property, which at first felt quite daunting, was dealt with courtesy, consideration and professionalism.
Catherine and her colleagues made me feel highly valued and any queries I had were always dealt with promptly.

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Linda M

Verified review

This review has been left by a verified client who used Thompson Smith And Puxon.

Linda M

October 14, 2024

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Collected on:

Good serve on divorce related matter

I would describe my experience as positive, based upon how the firm maintained communication and professionalism throughout my matter. The team were quick at responding to my emails and provided clarity where required. Fees charged for my matter was appropriate and I would recommend the firm's service to potential clients.

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Nikki Cruickshank

Nikki Cruickshank

October 13, 2024

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Collected on:

Wills & Estates

All went well, a little longer than anticipated but all good, no issues with staff or ofice

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susan and barry shimell

susan and barry shimell

October 10, 2024

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Collected on:

Residential Property

as useal a great service and will use again

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W & F Strickland

W & F Strickland

October 08, 2024

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Collected on:

Residential Property

Jolly good. Thank you very much. Richard Broadhead went above and beyond, and was well supported by Jess Oughton and Beth Jennings. We will use TSP’s services again.

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Tracy O

Tracy O

October 08, 2024

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Collected on:

Residential Property

Thank you for dealing with our property sale compassionately and efficiently, it was very much appreciated.

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Ian Hosier

Ian Hosier

September 20, 2024

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Collected on:

Wills & Estates

The revison and up-date of my Will was handled promptly and professionally by Fiona.
She was also most compassionate, given my current cancer chemotherpy status.
Finally, it was most helpful to introduce my eldest surviving daughter (Eve Fuller) to Fiona.
That was apprecaited by Eve, as it puts a 'face' to the 'name', for whatever the future holds.

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H and G Staines

H and G Staines

September 19, 2024

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Other

really pleased with the service provided

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Reviews collected from

James

James

February 24, 2022

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James

I realize that the covid situation and other factors played a role, and yes some things were handled well but it was over all not the level of service our initial meeting left us expecting.

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Cathy

Cathy

February 15, 2022

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Cathy

Georgia Bolton could not have been more helpful and professional when dealing with my Mums LPAs. We would have no hesitation in recommending TS and P to anyone.

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kelli

kelli

February 08, 2022

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Collected on:

kelli

Excellent service

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sarah

sarah

January 17, 2022

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Collected on:

sarah

Professional and personable, highly recommended .

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Richard

Richard

December 13, 2021

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Collected on:

Richard

The recipienist l went to the same School as I did.

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Thompson Smith And Puxon are accredited by

accreditation
accreditation

About this branch

Description

Established in 1879, TSP has grown to be one of the leading law firms in Essex, with 13 partners, some 70 employees, and offices in Colchester and Clacton. We offer a full range of legal advice to businesses and individual clients. Our specialist practice areas, with accredited lawyers and attentive support staff, ensure you receive the most professional and practical advice available. The partners and staff at TSP bring together local and regional knowledge with City firm experience, enabling us to compete effectively with large London practices. And with legislation constantly evolving, we make it our business to keep up to date with the latest developments.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Clinical Negligence
  • Employment
    • Constructive/Unfair Dismissal
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Military
    • Privacy and Data Protection
    • Redundancy
    • TUPE
    • UK Employment Laws
    • Unfair Dismissal Claims
  • Family Law
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce Mediation
    • Family Mediation
    • Family law
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Out Of Court Divorce
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Extending your Lease
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Neighbour Disputes
    • New home purchases and sales
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
  • Personal Injury
    • Personal Injury Law
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Farm partnerships and corporate structures
    • Farming disputes
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Employment - business
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Small businesses
    • Tax
  • Dispute Resolution
    • Mediation
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