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How HS Legal Solicitors Ltd Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of HS Legal Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HS Legal Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 10%
Overpriced 10%
About Right 78%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HS Legal Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how HS Legal Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HS Legal Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how HS Legal Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that HS Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    272
  • Very Good

    26
  • Average

    0
  • Poor

    1
  • Awful

    11

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Andrew

Andrew

January 10, 2025

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Incapable. Do NOT use. Jawad Mahmood is not a legal professional.

Absolutely incapable, constant liars and quite frankly do not deserve a law licence. **DO NOT USE ** **STILL WITHOLDING MY OWN MONEY **

Bearing in mind, my solicitor was apparently the 'director' of the company, it shows what the rest of the company believe is an okay way to operate.

You're thrown around a bunch of different case handlers, who do not know what they are doing, you cannot speak to your actual solicitors no matter how many times you call. They will continuously lie to you and make false promises, including that they have paid your Estate Agent. They paid mine nearly 2 weeks after completion after continuous chasing. I said their statement was incorrect multiple times and somehow they still charged the buyer over a £1000 less than they should have and now refusing to pay out what they owe me which will be taken further via the Legal Ombudsman, my estate agent is also considering reporting them for breach of contract too.

They are so incapable they chased the solicitor from the property I was buying, which was a new build constantly and kept saying to them they needed a history on any maintenance fees. It's a house that wasn't even built and was also a freehold.

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Amy

Matter Type:

Residential Conveyancing

Amy

December 22, 2024

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Unreachable, avoid this solicitor

You cannot get hold of this solicitor he is always out of office and never returns calls or responds to email queries. Sent wrong documentation for another case. Withheld funds after completion for over 5 days. Do not be blind sighted by their initial responses and the ease of their app. This company is atrocious! They will ignore emails and be out of office everytime you ring. If you want a Solicitors advice on anything don't expect to get through to anyone or have any response back. Their emails are all robotic and will likely be irrelevant to your initial emails. We constantly had our buyer and vendor on our cases within the chain as they'd had no communication for days even on day of completion they had an issue with releasing keys due to not being able to have the solicitor confirm everything had gone through. Then, if and when you do eventually complete, these solicitor will hold onto your money for as long as possible and show no intention of sending funds across. They wont even acknowledge or respond to queries of why it hasn't been sent or when it will be. Considering they have a legal obligation to get the money to you as quickly as possible they do not adhere to this.

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Abbas

Matter Type:

Residential Conveyancing

Abbas

December 17, 2024

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Disaster. Don't use this company

Instructed to undertake the conveyancing of the sale of our flat with no mortgage and no chain, HS Legal and their so-called supervisor, Jawad Mahmood, took 6 months to bring the saga to an end.
Changing solicitors half-way through the process, having multiple people reply to our emails with the same email address (!), requesting duplicated information and answering with conflicting replies were just a sample of their ways of working.
Their phones are not manned and so do not expect a call back if you were to leave a message, if you manage to reach the randomly activated voice messaging system !
To our total embarrassment, the buyer's solicitors were guiding this supposedly legal firm, as to what to do next and how to respond to their own questions !!
The property manager for the flat was shocked by the nature of the questions raised and issued outstanding due to incompetence, evidently visible to all, in HS Legal

Their final act of negligence, delaying the completion with a few more days, was their inability to locate the witnessed and signed TR1 and contract documents, posted to them with " next day, signed-for, registered" post !!
Eventually there were found in their office, after I provided them with photographic proof of the delivery by the Royal mail !

I wish I had read the reviews before going anywhere near these lot...every penny spent for their fee was one too many

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Erin

Erin

December 03, 2024

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Terrible company

Terrible company, accused me of bullying for pointing out things that I was not happy with - not answering calls, emails and if emails were answered the responses were not related to what I was querying. Halfway through dealing with Haider he didn’t want to deal with the case because of the points I was unhappy with, very unprofessional company and would not recommend or ever use again.

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Jit

Jit

October 15, 2024

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scripted communication, no proactiveness and requires regular followup

I used HS Legal Solicitors and initially was impressed with the communication only to feel frustrated with Jawad and team as the communication felt scripted and questions were not answered but cherry picked resulting in repeated requests and the same information being supplied multiple times. Communication with exchange and closing was extremely poor and it was like pulling teeth out as there was no pro-active updates outside of scripted messages. Biggest disappointed was completion took place without any draft or reviewed settlement statement and funds held by the firm requiring multiple follow up!

Overall I was disappointed and will not be using HS Legal Solicitors again nor would I recommend them.

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Angela

Angela

September 26, 2024

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Exceptional Professionalism and Clear Communication – Highly Recommend

Haider was extremely professional from start to finish. He communicated all information clearly and was excellent at explaining things whenever I had a question. Despite the complications and delays with my chain, Haider managed multiple challenges with impressive attention to detail and professionalism. I would highly recommend him.

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Danuta

Matter Type:

Residential Conveyancing

Danuta

September 24, 2024

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The most awful experience

Errors in documents. Lack of clarity in communications. Ignoring requests for action or information. And what seems to be blatant lying.

We had The most stressful experience using HS Legal and Jawad. I would never recommend and would never use again.

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Terry

Matter Type:

Residential Conveyancing

Terry

September 18, 2024

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Unresponsive and lazy

Haider is asleep most of the time. Never answers calls, never replies to emails, loses paperwork and is basically rude and unprofessional.

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Laila

Laila

August 13, 2024

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Excellent

Hi I had First class service with Honest person create communication with Mr Haider Al Zoubaidi he makes progress of buying my house smoothly . Great legal knowledge thanks so much for all your help and support

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Alison

Alison

August 06, 2024

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Haider met my very tight deadline! It was a huge relief!

I bought at auction and had to meet a 28 day deadline which Jawad’s team did for me and I’m very grateful thank you all ! Xx

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Reviews collected from

Aram

Aram

January 15, 2025

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Aram

I recently had the pleasure of working with Haider Al-Zubaidi at HS Legal Solicitors, and I cannot recommend him highly enough. He was extremely quick and efficient in handling my house purchase, ensuring every detail was thoroughly taken care of. Haider’s professionalism and responsiveness made the entire process smooth and stress-free. He kept me updated throughout, and his expertise was evident at every stage. If you’re looking for a solicitor who delivers exceptional service, look no further than Haider and the team at HS Legal Solicitors!

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مثنى

مثنى

January 15, 2025

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مثنى

I had a case with them and i'am happy with the service!

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Jo

Jo

January 14, 2025

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A client

Absolutely Awful Experience – AVOID THIS COMPANY AT ALL COSTS

Based on my conveyancing experience with this company, I genuinely dread to think how many cases fall through due to their sheer incompetence. It either felt like I had to do their job for them or the seller’s solicitor did.

I lodged a formal complaint on 20th December, and to date, I’ve received no response and not even an acknowledgment. Their communication is utterly appalling, and accountability seems nonexistent.

I only spoke to Jawad twice during the entire process, and both times were to raise serious issues. Other than that, he was completely unreachable. What’s worse is that when we did speak, things didn’t improve – in fact, they got worse. His/his teams emails were incomprehensible at times and often made little to no sense.

At one point, he almost delayed our exchange unnecessarily. It was only when the seller’s solicitor corrected him on basic facts that we were able to proceed. This level of incompetence is nothing short of embarrassing.

The entire experience was a nightmare – stressful, infuriating, and downright shambolic. Do not be tempted by their ‘cheap’ fees. The service is equally cheap, and frankly, that’s being generous.

AVOID. AVOID.

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muhammed

muhammed

January 13, 2025

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muhammed

I had a case with them and they were really cooperative and polite with me.

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Tabitha

Tabitha

November 18, 2024

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Tabitha

I used HS Legal to as my solicitor to by my first property. Jawad helped me throughout the while process and made it so easy. As a first time buyer, I wasn't too sure on the whole process but Jawad made it so easy.

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HS Legal Solicitors Ltd are accredited by

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About this branch

Description

We think its important that everyone has easy access to good quality legal services and we pride ourselves on our approachable nature and our professional attitude to ensure the best results for our clients in all situations. Our focus is to look after our clients’ interests positively, actively and professionally. We also have a clear vision, which is to be the legal brand of choice.

Practice areas

Residential Property Residential Conveyancing Commercial Property Commercial Conveyancing Commercial Matters Buying and selling business Immigration Law Asylum Law Human Rights Law Nationality law Judicial Review in Immigration and Asylum Matters

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
    • Judicial review
  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Asylum applications and appeals
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • Further leave to remain applications
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
  • Notary
    • Notary

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Credit Control
    • Small businesses
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