HS Legal Solicitors Ltd

Hello! I am very sorry that the documents sent to this company remained completely unnoticed. We sent them more than a year ago. My father's documents were sent to this company, they called him 2 times and since then there has been silence. It is a pity that in a difficult situation no help was provided and the case was simply put aside. My father is a refugee from Ukraine, and he counted on support, but has not received any response or help so far.
The documents were transferred to Mamed Larsanov.
We hoped for a professional and responsible attitude, but, unfortunately, we encountered a complete lack of feedback and participation.
I would really like to know the reason why there was no reaction.

Multiple mistakes in the course of conveyancing, starting with putting the wrong buyer name on the contract, marking the purchase as "limited company" instead of normal personal purchase of a 1st time house, and lastly by accepting a 5% less deposit on the contract signed by the seller compared to the higher figure transferred to their account and stated on my, the buyer's contract. which I discovered after sale completion when i asked for a copy of the signed contract.
Poor integrity: claiming that "it is a legal rule to put 10% only on the contract but to transfer any amount"
No communication whatsoever with a qualified solicitor from a start to finish. No communication with the paralegal who are not experienced at conveyancing and have made repeated serious mistakes in the sale papers and wasting time and causing more stress to an already stressful process. They don't advise you on the process at all. they don't check documents received from the seller's solicitor and after I reviewed a couple of docs i discovered multiple discrepancies/errors that made me realize i had to fact check every document myself; to discover more issues! They did not stick to the initially agreed time frame although all parties were ready to complete by a specific date and the searches' outcome came back in reasonable time- until i advised i am using a different solicitor to complete, which has prompted them to complete the conveyancing within a week!
Totally monetary driven- They explicitly and shamelessly work against their client's best interest. Only gross negligence and poor integrity can describe their way of working.

Very poor communicator. During the property sale he was very difficult to communicate with, I often had to request things multiple times before a response. Once paid for conveyancing I as a buyer had follow up requirements. Jawad Mahmood simply forwarded my enquiry to the seller solicitor then ignored any further attempt from me to contact him, basically ghosted me. Very unprofessional.

Lack of duty of care, unreachable, unprofessional, my experience with Jawad Mahmood has been very negative, this has been an uphill struggle to recieve updates ,the morgage company, the estate agent, my morgage broker and myself as a client have never been so dissatisfied with a professional service.

Rahaf is a professional solicitor, well deserverd her position.
She helped me in my case until I received a positive decision.

Very thank you and my regards.

Contacted this firm to complete my first house purchase with a mortgage offer from the bank. Kept chasing them every month for six months, I never actually got to speak to the solicitor dealing with my case but left massages with the reception to pass on. Kept emailing about the progress and got similar answer every time “we will follow up with the sellers solicitors” until the mortgage offer time expired. So they took my money and couldn’t do the job, didn’t answer to my requests I don’t know what to call this firm accept what it is….

Absolutely incapable, constant liars and quite frankly do not deserve a law licence. **DO NOT USE ** **STILL WITHOLDING MY OWN MONEY **

Bearing in mind, my solicitor was apparently the 'director' of the company, it shows what the rest of the company believe is an okay way to operate.

You're thrown around a bunch of different case handlers, who do not know what they are doing, you cannot speak to your actual solicitors no matter how many times you call. They will continuously lie to you and make false promises, including that they have paid your Estate Agent. They paid mine nearly 2 weeks after completion after continuous chasing. I said their statement was incorrect multiple times and somehow they still charged the buyer over a £1000 less than they should have and now refusing to pay out what they owe me which will be taken further via the Legal Ombudsman, my estate agent is also considering reporting them for breach of contract too.

They are so incapable they chased the solicitor from the property I was buying, which was a new build constantly and kept saying to them they needed a history on any maintenance fees. It's a house that wasn't even built and was also a freehold.